Panera Bread

2868 Chapel Hill Rd, Douglasville
(678) 981-3989

Customers' Favorites

Menu

Photos

+85 photos
+84 photos
Add a photo

Recent Reviews

Food is okay, restaurant interior was pleasant, with free WiFi and friendly counter service. My salad featured quinoa as one of the main ingredients, but the quinoa almost non-existent. Overall, a much-needed addition to Douglasville's otherwise sparse selection of casual eateries.
I've been to many Paneras across state lines, and this Panera is by far the best. From restaurant to restaurant, the food is pretty much consistent, but this Panera has the nicest staff. They're nowhere near as obnoxious as the many other Paneras I've been to. So, for this review, I applaud the customer service. They're nice. They pay attention to the details. They speak to you with respect/courtesy. You want to come back again.
I recently visited Panera and ordered my food through their app. While I was in line, the car in front of me had a large order, which resulted in a longer wait time than expected. However, I received exceptional customer service by Paris.
Paris immediately apologized for the delay. His positive attitude and professionalism really made a difference in my experience. It's not often you encounter such dedication to customer service, especially during busy times. Thank...

More Reviews