04192024 ordered a Big New Yorker with light marinara online. According to the website, it came with pepperoni and cheese. Picked it up (forgot to check it before I left), when I arrived home, opened it up, it only had cheese, no pepperoni. I called the store and I was advised since it was an online order, the only thing they saw was light marinara and cheese. I attempted to verify the Big New Yorker automatically comes with pepperoni and that was verified.Heated up the oven, pulled out a bag of pepperoni, added pepperoni and stuck it in the oven for ~15 minutes. Don't know what to say. Order something that is supposed to come with certain items added and they are left off because 'evidently' their website doesn't specify "The Big New Yorker" doesn't come with pepperoni.Perhaps someone from Pizza Hut corporate can explain this error?
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Pepperoni Pizza
Harriet Brown
There okay food is hot ,but only on pick ups not by delivery.other than that no complaints
Allison Gray
I ordered 2 supreme personal pan pizzas. One with no mushrooms and both with extra cheese. One pizza had to be recooked because they said while cooking it the cheese or the crust bubbled can’t quite remember. They did give me a curtesy soda for having to wait even longer. However, when I got home neither one had extra cheese on them. The pizzas were ok but I would have liked for my pizza to be cooked a tad bit longer the dough was a little mushy.
Atmosphere: 5
Food: 3
Service: 5
Erin Elder
Dale has made our pizza for years he is the reason we
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Large Pepperoni Pizza, Breadsticks, Medium Create Your Own Pizza
Lucretia S.
We wanted a quick bite to eat on a Friday night and decided to order pizza. We placed our order, and it was ready in 15 minutes. The food was fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box, Cinnabon Mini Rolls, Pepperoni Pizza, Large Pepperoni Pizza, Breadsticks, Medium Create Your Own Pizza, Medium Cheese Pizza, Dinner Box, Cheese Pizza
leonidas hernandez
The place is very
Atmosphere: 2
Food: 4
Service: 3
Iesha Turner
Just horrible service. I place an order for two pizza melts one pepperoni lover and one chicken bacon parmagon through Dash and when I got my order i got meatless pizza and instead of fixing it cuz they messed up they tell me to go through Door darsh so they can fix there problem and door dash only gave me 4.80 for a 17 door
Food: 1
Service: 2
Devon Bussey
More like a negative zero. I just had the worst experience. One of the managers ( Horace) after already having messed my pizza up on Tuesday. 11/21/23 I went up there to get my food the messed up I got a coupon for.. which rightfully so. This man comes out side with an attitude saying he called me I hung up… I was like what are you talking he was causing a whole scene. First of all why would I hangup when your slow hunched back butt messed my food up? Idk what drugs these employees be on but I just need my money back or my order fixed. Pls and thank you !
Atmosphere: 1
Food: 1
Service: 1
Stephannie O.
Pizza was just as I ordered it. It tasted great and takeout service was a breeze. Will definitely order from here again.
Alex Lopez
I ordered a large pepperoni pizza stuffed crust and a 6 piece buffalo burnin’ hot traditional wings and instead they gave me a 12 piece honey bbq wings, everything was good besides the wrong order of wings
Great service, thank you! Ordered delivery before close and got fresh food with a friendly, professional driver! :)
Shiwan Haynes
If I could leave a lower score I would. Worst customer service ever. Not only did they not deliver our order they closed the store and bo one was notified late last night! We called to verify the address and everything SPOKE yo the driver specifically as they identified themselves. After calling th3 next day a shalonda was only able to submit a ticket for a refund. No grace no free pizza for the inconvenience NOTHING. Our refund isn't even guaranteed. Don't waste your time at this place. As a business owner this is an absolute NO NO! RIDICULOUS!!
FolktheSystem
Great service, thank you! Ordered delivery before close and got fresh food with a friendly, professional driver! :)
Jamie Stephenson
Pizza was cold and did not have appropriate amount of ingredients per bread ratio, basically I paid for bread and sauce.
04192024 ordered a Big New Yorker with light marinara online. According to the website, it came with pepperoni and cheese. Picked it up (forgot to check it before I left), when I arrived home, opened it up, it only had cheese, no pepperoni. I called the store and I was advised since it was an online order, the only thing they saw was light marinara and cheese. I attempted to verify the Big New Yorker automatically comes with pepperoni and that was verified.Heated up the oven, pulled out a bag of pepperoni, added pepperoni and stuck it in the oven for ~15 minutes. Don't know what to say. Order something that is supposed to come with certain items added and they are left off because 'evidently' their website doesn't specify "The Big New Yorker" doesn't come with pepperoni.Perhaps someone from Pizza Hut corporate can explain this error?
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Pepperoni Pizza
There okay food is hot ,but only on pick ups not by delivery.other than that no complaints
I ordered 2 supreme personal pan pizzas. One with no mushrooms and both with extra cheese. One pizza had to be recooked because they said while cooking it the cheese or the crust bubbled can’t quite remember. They did give me a curtesy soda for having to wait even longer. However, when I got home neither one had extra cheese on them. The pizzas were ok but I would have liked for my pizza to be cooked a tad bit longer the dough was a little mushy.
Atmosphere: 5
Food: 3
Service: 5
Dale has made our pizza for years he is the reason we
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Large Pepperoni Pizza, Breadsticks, Medium Create Your Own Pizza
We wanted a quick bite to eat on a Friday night and decided to order pizza. We placed our order, and it was ready in 15 minutes. The food was fresh and hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Dinner Box, Cinnabon Mini Rolls, Pepperoni Pizza, Large Pepperoni Pizza, Breadsticks, Medium Create Your Own Pizza, Medium Cheese Pizza, Dinner Box, Cheese Pizza
The place is very
Atmosphere: 2
Food: 4
Service: 3
Just horrible service. I place an order for two pizza melts one pepperoni lover and one chicken bacon parmagon through Dash and when I got my order i got meatless pizza and instead of fixing it cuz they messed up they tell me to go through Door darsh so they can fix there problem and door dash only gave me 4.80 for a 17 door
Food: 1
Service: 2
More like a negative zero. I just had the worst experience. One of the managers ( Horace) after already having messed my pizza up on Tuesday. 11/21/23 I went up there to get my food the messed up I got a coupon for.. which rightfully so. This man comes out side with an attitude saying he called me I hung up… I was like what are you talking he was causing a whole scene. First of all why would I hangup when your slow hunched back butt messed my food up? Idk what drugs these employees be on but I just need my money back or my order fixed. Pls and thank you !
Atmosphere: 1
Food: 1
Service: 1
Pizza was just as I ordered it. It tasted great and takeout service was a breeze. Will definitely order from here again.
I ordered a large pepperoni pizza stuffed crust and a 6 piece buffalo burnin’ hot traditional wings and instead they gave me a 12 piece honey bbq wings, everything was good besides the wrong order of wings
Restaurantji Recommends
Great food! Fast service! Thanks! ?
Great service, thank you! Ordered delivery before close and got fresh food with a friendly, professional driver! :)
If I could leave a lower score I would. Worst customer service ever. Not only did they not deliver our order they closed the store and bo one was notified late last night! We called to verify the address and everything SPOKE yo the driver specifically as they identified themselves. After calling th3 next day a shalonda was only able to submit a ticket for a refund. No grace no free pizza for the inconvenience NOTHING. Our refund isn't even guaranteed. Don't waste your time at this place. As a business owner this is an absolute NO NO! RIDICULOUS!!
Great service, thank you! Ordered delivery before close and got fresh food with a friendly, professional driver! :)
Pizza was cold and did not have appropriate amount of ingredients per bread ratio, basically I paid for bread and sauce.