Absolutely reduculous, I went through the whole process through the app, placed my order, paid for it, drove the 15 minutes to the pizza hut, just for them to be closed. 30 minutes wasted speaking to customer service over the phone, asked me to go BANG ON THE BACK DOOR, ive never had an experience at any restaurant chain like this, I will NOT be going back unless I can get on the phone and speak to an actual person to make sure the store is actually open when they say they are. Please dont waste your time until you make SURE the store is actually occupied.
Atmosphere: 1
Food: 1
Service: 1
Deanna Cox
Ordered on Friday night 3-7-25. Dasher delivered food to wrong people after waiting an hour on it. He said a few cuss words and said he would go get it from them and bring it to us. We did not want order after someone else had picked through it and begun eating it . I called ph and they said they would cancel order and refund money. Sunday afternoon at 1:45 I still have not received my money back yet. If you want your order go pick it up don’t have it delivered
Atmosphere: 1
Food: 1
Service: 1
Stacy Brock
**UPDATE** I responded to the owners request 2 weeks ago to email them more details about my order and experience. I have not heard anything back from them yet.
My pick up order was ready at 7:31pm and I was in the drive thru line at 7:29PM. I did not get my pizza until 8:15PM and it was COLD. All I got was an “I’m sorry”.
Atmosphere: 1
Food: 1
Service: 1
dustin woodruffe
The online ordering system is completely broken, waited over 2 hours for my order only to call and find out the call center that is used had canceled the order, went to the store and the order was sitting in the box waiting, the manager at the store was very helpful and accommodating, the franchise owner ayvaz is completely destroying the pizza hut brand
Kimberly Porter
The edges of the Tavern style pizza were burnt, and there were several flat black burnt pieces that I had to pick off the top of the pizza. Also, the sticker was not completely stuck to the box (see pictures). I also ordered the apple pies. There were supposed to be 6 pies. There were only 4 and pieces of a 5th one (see picture).
Food: 1
tammy battle
OMG. This was the worst pizza I've ever had in my life. It was cold, very very little toppings on a meat lovers. It's been a while since I've eaten at Pizza Hut. Never again.
Food: 1
Service: 3
Linda Parker
Super supreme stuffed crust pizza was undercooked and soggy from too much much sauce and caused heartburn. Tues 24 Dec 6:52.
Atmosphere: 5
Food: 1
Service: 5
sherriberri404
I love how friendly the staff is. Chris is always amazing. This location greets customers like old friends as soon as they walk through the door.
Atmosphere: 5
Food: 5
Service: 5
Tacy G
On Saturday, right in the middle of the lunch hour, I had a last minute need for 10 large pizzas for a high school athletic event. I had zero time to spare and Chris and his team got the pizzas and everything I needed together to get the ravenous kids served and fed. Will definitely call this location again! Great job! .. and the pizza was yummy!
Parking: They also have a drive thru window which makes pickup easy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Hungry Man
Price went from 19 to 31 and then charge me 39 I said it will be here in 50 minutes I’m going on an hour and a half
I recently had a deeply upsetting experience at Pizza Hut, primarily due to the behavior of the manager, Christopher Reese. From the moment I walked in, his attitude was nothing short of hostile. I overheard him belittling his employees in a manner that was both cruel and unprofessional. It was clear that his leadership style is based on intimidation rather than support.
My frustration only grew when I had an issue with my online order. As someone who is blind, I rely on clear and patient communication to resolve problems. Unfortunately, Christopher was anything but patient. He was incredibly dismissive and showed no empathy for my situation. His impatience and lack of understanding made an already stressful situation even worse.
This experience has left me feeling disrespected and deeply disappointed. No customer should have to endure such treatment, and no employee should have to work under such a toxic manager. I sincerely hope that Pizza Hut takes immediate action to address this issue.
c Md
This location is always on point. Very nice staff and the food fresh, fast and delicious!
Got an order of fries as a side with my food, it contained about 12 fries, I called and they only had to say they are "proportioned by morning shift and some have more some have less." $5 for literally 12 fries. Don't get fries no matter what you do
Food: 1
Alicia Taylor
Everything was cooked perfectly..nice and hot and fresh
Absolutely reduculous, I went through the whole process through the app, placed my order, paid for it, drove the 15 minutes to the pizza hut, just for them to be closed. 30 minutes wasted speaking to customer service over the phone, asked me to go BANG ON THE BACK DOOR, ive never had an experience at any restaurant chain like this, I will NOT be going back unless I can get on the phone and speak to an actual person to make sure the store is actually open when they say they are. Please dont waste your time until you make SURE the store is actually occupied.
Atmosphere: 1
Food: 1
Service: 1
Ordered on Friday night 3-7-25. Dasher delivered food to wrong people after waiting an hour on it. He said a few cuss words and said he would go get it from them and bring it to us. We did not want order after someone else had picked through it and begun eating it . I called ph and they said they would cancel order and refund money. Sunday afternoon at 1:45 I still have not received my money back yet. If you want your order go pick it up don’t have it delivered
Atmosphere: 1
Food: 1
Service: 1
**UPDATE** I responded to the owners request 2 weeks ago to email them more details about my order and experience. I have not heard anything back from them yet.
My pick up order was ready at 7:31pm and I was in the drive thru line at 7:29PM. I did not get my pizza until 8:15PM and it was COLD. All I got was an “I’m sorry”.
Atmosphere: 1
Food: 1
Service: 1
The online ordering system is completely broken, waited over 2 hours for my order only to call and find out the call center that is used had canceled the order, went to the store and the order was sitting in the box waiting, the manager at the store was very helpful and accommodating, the franchise owner ayvaz is completely destroying the pizza hut brand
The edges of the Tavern style pizza were burnt, and there were several flat black burnt pieces that I had to pick off the top of the pizza. Also, the sticker was not completely stuck to the box (see pictures). I also ordered the apple pies. There were supposed to be 6 pies. There were only 4 and pieces of a 5th one (see picture).
Food: 1
OMG. This was the worst pizza I've ever had in my life. It was cold, very very little toppings on a meat lovers. It's been a while since I've eaten at Pizza Hut. Never again.
Food: 1
Service: 3
Super supreme stuffed crust pizza was undercooked and soggy from too much much sauce and caused heartburn. Tues 24 Dec 6:52.
Atmosphere: 5
Food: 1
Service: 5
I love how friendly the staff is. Chris is always amazing. This location greets customers like old friends as soon as they walk through the door.
Atmosphere: 5
Food: 5
Service: 5
On Saturday, right in the middle of the lunch hour, I had a last minute need for 10 large pizzas for a high school athletic event. I had zero time to spare and Chris and his team got the pizzas and everything I needed together to get the ravenous kids served and fed. Will definitely call this location again! Great job! .. and the pizza was yummy!
Parking: They also have a drive thru window which makes pickup easy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Price went from 19 to 31 and then charge me 39 I said it will be here in 50 minutes I’m going on an hour and a half
Atmosphere: 1
Service: 1
Restaurantji Recommends
I recently had a deeply upsetting experience at Pizza Hut, primarily due to the behavior of the manager, Christopher Reese. From the moment I walked in, his attitude was nothing short of hostile. I overheard him belittling his employees in a manner that was both cruel and unprofessional. It was clear that his leadership style is based on intimidation rather than support.
My frustration only grew when I had an issue with my online order. As someone who is blind, I rely on clear and patient communication to resolve problems. Unfortunately, Christopher was anything but patient. He was incredibly dismissive and showed no empathy for my situation. His impatience and lack of understanding made an already stressful situation even worse.
This experience has left me feeling disrespected and deeply disappointed. No customer should have to endure such treatment, and no employee should have to work under such a toxic manager. I sincerely hope that Pizza Hut takes immediate action to address this issue.
This location is always on point. Very nice staff and the food fresh, fast and delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Supreme Pizza
Got an order of fries as a side with my food, it contained about 12 fries, I called and they only had to say they are "proportioned by morning shift and some have more some have less." $5 for literally 12 fries. Don't get fries no matter what you do
Food: 1
Everything was cooked perfectly..nice and hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Supreme Pizza
Slowest Pizza Hut ever. Do not recommend at all
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