Sakura sushi & grill

We walked in the restaurant. It was empty besides the one that was leaving table leaving
That should have been our que to exit left. If this were my first time trying sushi I would never eat it again. This place is absolutely disgusting. However, the staff was nice

Very good selection of food. The food is fantastic. The service is fantastic

So I have lived in douglasville for over 10 years. One of the only sushi places I order from is sakura. Well since covid I think they have gone downhill. They don't do dine in anymore which is what we usually do. We come here less and less because of this. This past order I got was a joke. I almost always get the soup and it's amazing and in a large container. Well today I ordered $50 worth of sushi and 2 soups. Look at the size of these soups they gave me!! It cost $6 for some broth. I told the manager that I have never seen such a small amount. she said I had to take it up with the online service I ordered through. Well I thought I was ordering from the restaurant so that was annoying. I had to call someone else to fix my order while I was in the restaurant and they clearly messed up not the 3rd party taking my money. The manager never offered to make it right just kept saying I had to deal with some other company. The sushi is actually decent but you don't get enough for what you pay. There are way more places that are just as good and charge less or give you more. I really didn't want to do a bad review because I loved this place but either they have new management or just being cheap after covid. Either way it's just not that great anymore 😕 You can go to so many other hibachi and sushi places that actually have dine in and customer service. I gave this place another chance today and it was worse than the last time I ordered. I got the Cali roll eel roll and dragon roll. The Cali roll was fine but there was no eel or eel sauce on the eel roll. The dragon roll was like a Cali roll with shrimp. It was just pathetic and this is the final time I will ever order from here.

Ordered dinner from this place Saturday night. My husband and I are now both suffering from the worst case of food poisoning I’ve ever had…vomiting diarrhea dizzy spells you name it. We had salads while the kids did not so I’m assuming they gave us tainted salads. I’m extremely disappointed and angry. Will be reporting this to the health department

Food: 1

Service: 1

Looking for something out of our norm on the 4th of July, we ended up here. Customer service was great & the lady who took our order was very friendly. The place was clean, and the food was delicious. We don't eat out much, but we will definitely be adding Sakura into the rotation.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Steak, Vegetables Hibachi Grill, House Soup

Portions are really small

Atmosphere: 5

Food: 2

Service: 5

My favorite place to eat dinner. Everytime I eat here it's a perfect meal! Friendly conversations and pleasantries! Great food for a great price!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad Dressing, House Salad, California Roll, Steak, Vegetables Hibachi Grill, House Soup, Chicken Teriyaki

Very rude employee working with bad attitude that don’t know how to take customers basic order!

Atmosphere: 1

Service: 1

This place has gone down hill quickly, I ordered delivery from here and it was all terrible, the sushi was horrible. I will not be eating here

Atmosphere: 3

Food: 1

Service: 2

Order out and it was horrible. The shrimp were so little the chicken and the beef wasn't the same as when you order in I don't even think this is real beef. This meal was

Atmosphere: 1

Food: 1

Service: 1

the place was so clean and the sushi was the best sushi I have ever had. I had a great greeting and a warm welcome. Really recommend this place and will definitely go again.

Atmosphere: 5

Food: 5

Service: 5

Best sushi ? Best staff and top tier sushi chefs and chefs and cooks. Friendly customer service 10/10! We love the specialty rolls and how kind the owners and staff are. Great place, excellent food, and wonderful people! Thank you!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad Dressing, Steak, Tempura, Tuna, Volcano Roll, Teriyaki Chicken, Sashimi, Spicy Chicken, Roll, Clear Soup, Hawaiian Roll, Sushi, Tuna Roll, Spicy Tuna, Spicy Tuna Roll, Avocado Roll, Dragon Roll, Spicy Crab

Horrible services for pick up. I will never order from again

This was amazing I always get the same thing sushi 11 it’s $25 idc how much it is I will always get it

Atmosphere: 5

Food: 5

Service: 5

How are you out of YUM YUM SAUCE , talking about 'we make tomorrow' and don't hand me no damn chips that's been sitting out in the open in the middle of the dining room ?Edit: OK so I am still mad about the sauce, but the chicken&shrimp teriyaki was THE BOMB , think it was the sauce? PS you must DINE IN to get best results.

Food: 4