Great service they were quick and got my order right I love that
Atmosphere: 5
Food: 5
Service: 5
G Dabney
So you get in line and the will not accept cash at opening. The manager said its to early. Thats insane...
Service: 1
Meredith Borland
I had to wait 30 minutes for my drink. I ordered 3 drinks 2 came out 15 minutes after ordering and 15 more minutes for the other They are very slow. Never coming back to this Starbucks.
Service: 1
Michell Michaleson
Drive thru guy was disrespectful! I don’t know if he’s new (looks new) but he has a smart mouth, very unacceptable and rude. Starbucks please let’s do better with our employees!
Service: 1
Ashley Havener
I can never understand how this location has 2x has many people working but they take longer then the location on highway 5 and half the time the orders are wrong. Even when the app says that they should be faster they never are. Every time I come in I see several people working in the front and at least three more just standing there watching including their managers. I don't know if its just bad training or that they just don't care.
Atmosphere: 2
Food: 1
Service: 1
Marie Moretz
This is my favorite Starbucks to go to in Douglasville. They are always friendly and seem to enjoy being there.
Atmosphere: 5
Food: 5
Service: 5
Lori Priester
I come here a lot but I came in on Saturday the 22nd of Nov and I mean everybody on the am shift was so nice they all spoke and greeted me when I walked in I felt like I was making a grand entrance. I couldn’t help but to leave a review
True Talks With Trevante
Thanks to this Starbucks! You all always take care of me. I’m in here literally every week, multiple times and you always make me feel welcome! Shout outs to Alexis and the best baristas around!
Atmosphere: 5
Food: 5
Service: 5
Sherri Garvin
Friendly staff - they greet you as soon as you walk in the door. They go above and beyond by bringing beverages to guests sitting at tables. They remember their regulars and have meaningful dialogue with them. They have smiles and work together as a team. The atmosphere was friendly and warm. Even thought it wA very busy they gave each guest their undivided attention and quickly filled orders. Great job to all working today!!!
Atmosphere: 5
Food: 5
Service: 5
Theresa Basile
Large parking area.. large store.. awesome staff.. Even though I was from out of town they made my drink perfect!
All employees seemed nice and in a good mood. Cashier asked me if I would like a bag due to holding a sleeping toddler which was very helpful. I greatly appreciated it. My drink was a 10 out of 10. Wish they didn’t sell out of the Hello Kitty collab by 1pm though 🥺 I was looking forward to it but maybe next time.
Atmosphere: 5
Food: 4
Service: 5
Angelica Childs
I walked in on a Saturday afternoon around 2pm. I made a mobile order three minutes before walking in. I waited an additional 20 minutes for a Caramel Frappuccino. The workers were too busy talking about their weekend plans and not concentrating on their job. I always say if you can’t multitask then you need to choose a task. This was my first and last time at this location. I don’t play about customer service. The manager was very nice about it but those workers need more training on how to go their job effectively and timely. I can’t give excuses at my job and I don’t take excuses from others as well. Be better!
Atmosphere: 2
Food: 2
Service: 2
Kay
Manager was rude and unprofessional. Poor customer service overall and the store was very unclean.
Great service they were quick and got my order right I love that
Atmosphere: 5
Food: 5
Service: 5
So you get in line and the will not accept cash at opening. The manager said its to early. Thats insane...
Service: 1
I had to wait 30 minutes for my drink. I ordered 3 drinks 2 came out 15 minutes after ordering and 15 more minutes for the other
They are very slow. Never coming back to this Starbucks.
Service: 1
Drive thru guy was disrespectful! I don’t know if he’s new (looks new) but he has a smart mouth, very unacceptable and rude. Starbucks please let’s do better with our employees!
Service: 1
I can never understand how this location has 2x has many people working but they take longer then the location on highway 5 and half the time the orders are wrong. Even when the app says that they should be faster they never are. Every time I come in I see several people working in the front and at least three more just standing there watching including their managers. I don't know if its just bad training or that they just don't care.
Atmosphere: 2
Food: 1
Service: 1
This is my favorite Starbucks to go to in Douglasville. They are always friendly and seem to enjoy being there.
Atmosphere: 5
Food: 5
Service: 5
I come here a lot but I came in on Saturday the 22nd of Nov and I mean everybody on the am shift was so nice they all spoke and greeted me when I walked in I felt like I was making a grand entrance. I couldn’t help but to leave a review
Thanks to this Starbucks! You all always take care of me. I’m in here literally every week, multiple times and you always make me feel welcome! Shout outs to Alexis and the best baristas around!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff - they greet you as soon as you walk in the door. They go above and beyond by bringing beverages to guests sitting at tables. They remember their regulars and have meaningful dialogue with them. They have smiles and work together as a team. The atmosphere was friendly and warm. Even thought it wA very busy they gave each guest their undivided attention and quickly filled orders. Great job to all working today!!!
Atmosphere: 5
Food: 5
Service: 5
Large parking area.. large store.. awesome staff.. Even though I was from out of town they made my drink perfect!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Took 20 min in drive thru on Sunday 2 30pm
All employees seemed nice and in a good mood. Cashier asked me if I would like a bag due to holding a sleeping toddler which was very helpful. I greatly appreciated it. My drink was a 10 out of 10. Wish they didn’t sell out of the Hello Kitty collab by 1pm though 🥺 I was looking forward to it but maybe next time.
Atmosphere: 5
Food: 4
Service: 5
I walked in on a Saturday afternoon around 2pm. I made a mobile order three minutes before walking in. I waited an additional 20 minutes for a Caramel Frappuccino. The workers were too busy talking about their weekend plans and not concentrating on their job. I always say if you can’t multitask then you need to choose a task. This was my first and last time at this location. I don’t play about customer service. The manager was very nice about it but those workers need more training on how to go their job effectively and timely. I can’t give excuses at my job and I don’t take excuses from others as well. Be better!
Atmosphere: 2
Food: 2
Service: 2
Manager was rude and unprofessional. Poor customer service overall and the store was very unclean.
Staff are so welcoming!!!!
Atmosphere: 5
Food: 5
Service: 5
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