Very rude and lack customer service. The girl that gave me my change put it in my hand and said nothing, then the woman with the dreads just slid my daughter her drink and didn't say a word. My daughter said thank you and I told her they woman should've been thanking her as she was a paying customer. No thank you, no have a nice day just ignorance and lack of customer service skills.
Atmosphere: 3
Food: 5
Service: 1
thenanny “thenannyjam” jam
Sweet little spot inside of the Kroger to grab a coffee. The service was amazing yesterday, grabbing a Valentines Day special. It was very clean and I was greeted with a smile.
Atmosphere: 5
Food: 5
Service: 5
Maren Winslett
Batista was very fast and kind. The strawberry latte is great!
Atmosphere: 5
Food: 5
Service: 5
The Way Nat Lee
Sweet little spot inside of the Kroger to grab a coffee. The service was amazing yesterday, grabbing a Valentines Day special. It was very clean and I was greeted with a smile.
Atmosphere: 5
Food: 5
Service: 5
Kyra Gibbs
Ok so I try to give everyone the benefit of doubt he doubt but this is the 4th time my order wasn’t up to par and the fact the girl had attitude because I asked for the whip cream she purposely didn’t add! Like if u don’t like your job find a new one I will go to the other location for now
Atmosphere: 4
Food: 5
Service: 2
Ashley Quinn
Ashlyn is great and helpful. I’ve been to this location a few times and have always had a good experience. There is usually only 2 workers though so it is kinda slow
SolRebel
I get Starbucks is a big corporate brand nationwide, but do your staff and customers a favor hire more staff so their not overwhelemed when it's super busy and crowded. Please keep your stores stocked up, it's frustrating depending on location that you never have items in stock or run out of items so quickly. Now to the customers including myself please cause I use to do it and stopped. Please don't be annoying when you're ordering these ridiculous drinks from tik tok, it's a coffee shop not the Sugar Factory.
Jan blick
My 2 Carmel Ribbon Crunch taste like water and there were no crunches. Thanks for ripping me off!!!!!
atltraveler60
Looking for bad attitudes and horrible customer experience? You can find it at Starbucks on Douglas Blvd . Left and went to Starbucks on Chapel Hill and received the excellent experience you expect when you visit Starbucks.
David
I hate Starbucks, but my wife likes it so I buy her favorite drink here on occasion and they are always friendly, welcoming and quick.
As a long time Hilton Honors member travelling for work, this has been one of the better properties I have stayed at. They give me maximum points. No tricks (like breakfast I thought was free but actually costed me a bunch of points). Good help from the staff. Very friendly.
Deborah Pratt
This location could use more help. Kudos to the limited staff for hanging in there and getting it done! I had the best Matcha ever from here.
Kesha Jay
My pieces in my mango dragonfruits seem to be old.
Christopher Tyndall
My wife and I go to Starbucks on a daily basis at multiple locations. She goes to the Chapel Hill location all the time. Today we got the worst service EVER! An employee was screaming at another employee because we sent 2 of our drinks back because they were wrong!! They still didn’t make it right but whatever. Employees need to learn how to make drinks correctly the first time!!!
Christopher Tyndall
My wife and I go to Starbucks on a daily basis at multiple locations. She goes to the Chapel Hill location all the time. Today we got the worst service EVER! An employee was screaming at another employee because we sent 2 of our drinks back because they were wrong!! They still didn’t make it right but whatever. Employees need to learn how to make drinks correctly the first time!!!
Very rude and lack customer service. The girl that gave me my change put it in my hand and said nothing, then the woman with the dreads just slid my daughter her drink and didn't say a word. My daughter said thank you and I told her they woman should've been thanking her as she was a paying customer. No thank you, no have a nice day just ignorance and lack of customer service skills.
Atmosphere: 3
Food: 5
Service: 1
Sweet little spot inside of the Kroger to grab a coffee. The service was amazing yesterday, grabbing a Valentines Day special. It was very clean and I was greeted with a smile.
Atmosphere: 5
Food: 5
Service: 5
Batista was very fast and kind. The strawberry latte is great!
Atmosphere: 5
Food: 5
Service: 5
Sweet little spot inside of the Kroger to grab a coffee. The service was amazing yesterday, grabbing a Valentines Day special. It was very clean and I was greeted with a smile.
Atmosphere: 5
Food: 5
Service: 5
Ok so I try to give everyone the benefit of doubt he doubt but this is the 4th time my order wasn’t up to par and the fact the girl had attitude because I asked for the whip cream she purposely didn’t add! Like if u don’t like your job find a new one I will go to the other location for now
Atmosphere: 4
Food: 5
Service: 2
Ashlyn is great and helpful. I’ve been to this location a few times and have always had a good experience. There is usually only 2 workers though so it is kinda slow
I get Starbucks is a big corporate brand nationwide, but do your staff and customers a favor hire more staff so their not overwhelemed when it's super busy and crowded. Please keep your stores stocked up, it's frustrating depending on location that you never have items in stock or run out of items so quickly. Now to the customers including myself please cause I use to do it and stopped. Please don't be annoying when you're ordering these ridiculous drinks from tik tok, it's a coffee shop not the Sugar Factory.
My 2 Carmel Ribbon Crunch taste like water and there were no crunches. Thanks for ripping me off!!!!!
Looking for bad attitudes and horrible customer experience? You can find it at Starbucks on Douglas Blvd . Left and went to Starbucks on Chapel Hill and received the excellent experience you expect when you visit Starbucks.
I hate Starbucks, but my wife likes it so I buy her favorite drink here on occasion and they are always friendly, welcoming and quick.
Restaurantji Recommends
As a long time Hilton Honors member travelling for work, this has been one of the better properties I have stayed at. They give me maximum points. No tricks (like breakfast I thought was free but actually costed me a bunch of points). Good help from the staff. Very friendly.
This location could use more help. Kudos to the limited staff for hanging in there and getting it done! I had the best Matcha ever from here.
My pieces in my mango dragonfruits seem to be old.
My wife and I go to Starbucks on a daily basis at multiple locations. She goes to the Chapel Hill location all the time. Today we got the worst service EVER! An employee was screaming at another employee because we sent 2 of our drinks back because they were wrong!! They still didn’t make it right but whatever. Employees need to learn how to make drinks correctly the first time!!!
My wife and I go to Starbucks on a daily basis at multiple locations. She goes to the Chapel Hill location all the time. Today we got the worst service EVER! An employee was screaming at another employee because we sent 2 of our drinks back because they were wrong!! They still didn’t make it right but whatever. Employees need to learn how to make drinks correctly the first time!!!
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