Subway

9579 GA-5 #19, Douglasville
(770) 949-9787

Recent Reviews

Monica Green (Moxie)

Unfortunately if you have coupons do not use this location as they do not accept them for all sandwiches. This experience is confusing as the owner will give you a speech on which specific sandwiches you can get with what specific coupon but only once you are completing your transaction. I've had too many bad experiences using subways app and stores that have different standards that I'm done with subway. Jimmy John's and Firehouse subs are both fresher and better tasting anyway.

Jordyn Wright

Did not like the service at all. I had a big order and made that aware to the employee. One employee left to the back and had the line getting long and the other started making our food with an attitude and a rush. Made our food and failed to communicate that they didn’t have anymore of an item and started ringing my stuff up without communication as I’m confused where my last sandwich was. Did not like employees customer service at all!!!

Atmosphere: 2

Food: 3

Service: 1

ANDRE ALVERSON

My girlfriend an I were at the nail shop not subway nail shop was amazing thank

Atmosphere: 5

McKenzie Elliott (Ask me.)

Nasty general manager and Sema has the worst attitude as well. Definitely calling corporate and will not be returning to this location ever.

Atmosphere: 1

Food: 1

Service: 1

Linda Braswell

The employees are fantastic. They always go above and beyond.

Atmosphere: 5

Food: 5

Service: 5

Fear Reaper

Truly a great place to stop for a quick bite, love coming here been coming here for years, never get sick of it, friendly people and place worry of your

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Southwest Steak & Cheese Signature Wrap

Dabir Dalton

The store was very clean. The food and service were excellent.Vegetarian options: My favorites are the Veggie Delight sub and the Veggie Pizza.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Veggie Delite

Shaun Shay

I hate when the older Indian lady with the glasses that has been there for a long time working. She should not be allowed to handle food, she don’t have sense enough to change her gloves and always rubbing her face or touching her hair with the gloves on and go right to make customer’s food. And always have the nastiest attitude along with her nasty habits with handling food. I just can’t, they need to shut this place down. That’s why it’s so many diseases and food poisoning been passed along making people sick ? and restaurants being shutdown bc of people like her that’s shouldn’t be allowed to work with food.

Atmosphere: 1

Food: 1

Service: 1

Michael Donaugh

I visited location on 12/7 for dinner. The only Subway I have ever used in town. I first asked if they had pizzas and they said not at this location even though i used to purchase them there. The first prep guy had to ask me 4 separate times what 2 sandwiches I would like. The second prep guy asked for my toppings. He was out of cucumbers an went to the back to get more came back an asked what I wanted on my sandwich. I told him the cucumbers he just went to get. I then asked for the SLICED avocado the sandwich came with and was told i could only get the paste even tho the menu clearly stated otherwise. He finished the first half of my order then told me I'd have to hang on and left my other sandwich on the counter to go do dishes in the back. Meanwhile the customer behind me is still placing his order with the first guy. Made me wait for nothing. Should of completed my check out first. Bad customer service. I will definitely be visiting the Chapel Hill location to see if they can provide better service.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pizza Sub, Turkey Cali Club

T KBrew

The person making the sandwich was kinda rude and non welcoming and very dry. There was no type of greeting but the second guy made it better.

Atmosphere: 5

Food: 5

Service: 3

N Dodson

Outraged at what took place here. Staff smelled and were unkept. Hair not up or tied back. Foul language was used while we were there with my daughter. Then an employee I guess came in from another job wearing a five guys shirt. Him and the other guy were really talking unprofessional. The fact customers witnessed this and also this guy promoting another restaurant behind the counter is wild. WHERE IS THE OWNER ? Just a poorly ran store

Atmosphere: 1

Food: 1

Hershell Fuller

The food score in this store was 84. I asked the server why was it so low, he said he didn't know. He said, he would have to talk to the manager. The sandwich was just OK.

Atmosphere: 4

Food: 1

Service: 4

Sang N

Food here is ok but the service is quite bad. One of the employees told me the store was closed even though it was just 9:03pm.

Atmosphere: 3

Food: 4

Service: 2

Miguel Araiza

Just not fresh, not sliced there like the ones in Texas. Bread is not fresh. Lettuce looks like it's browning. This is why subway is dying.

Atmosphere: 2

Food: 1

Service: 1

Tracy Whitaker

We were traveling and we stopped at this Subway. The service was fast and quick. And the hostess, although she was all alone, did a great job and kept her sense of humor.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cookies, Black Forest Ham Sandwich, Subway Club

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