Just go to another subway. Saddest, thrown together sandwich I’ve ever seen… Literally deflated from the lack of meat
Atmosphere: 3
Food: 1
Service: 3
Kennedy Anderson
Phebe has an HORRIBLE, HORRIBLE ATTITUDE. Hopefully the food doesn’t taste like it. Eww
Atmosphere: 1
Service: 1
Markila Vance
I went into the subway location on July 12, 2025 around 9:30am and I wanted to get tuna subs for me and my daughter I saw that the tuna container was low and almost gone. I asked if I could get some fresh tuna and she stated that the tuna that was there was fresh. I insisted on fresh tuna and she told me no so I turned around and left Without getting our subs. This was an older black lady with braids.
Atmosphere: 1
Food: 1
Service: 1
Joe Jja
I messed up my online order, chose the wrong bread. They replaced it without issue. Thanks yall!
Service: 5
Michael Hetisimer
Staff was nice enough, but both bathrooms were out of order, and they "accepted" coupons, but only on basic turkey, tuna, etc sandwiches... When Kroger is literally right next store.
Will not return.
Atmosphere: 1
Food: 1
Service: 3
Ahkeria Kemp
Freezer empty with no drinks. no food prepped I asked for onions and the older lady told me they were sold out. I had to ask her twice to go cut some onions because there is no way yall are sold out & it was no where near closing time. NO cookies prepared Slid my food across the counter expecting me to hold everything. I asked her for a bag & she looked at me crazy.
Atmosphere: 1
Food: 1
Service: 1
Chris
This subway is dirty, run by teenagers most days, and their sandwiches are nowhere near up to par of a the Subway standard. Run, don't walk from this place. My last sandwich had a portion of a plastic bag inside. DISGUSTING!!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Jeffery Murfree
Placed an online order via the Subway app. My sandwich(footlong) Titan Turkey sub is suppose to have 33% more turkey than their regular oven-roasted turkey sub. It had less than my wife’s regular oven roasted turkey sub. The sandwich artists at this location has declined in their service and skill. It may be different when you order in store and you are watching them make your sandwich. I will start using a different location because this is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Leah Rollins
This is by far the worst subway I have ever been to and it needs to be inspected by the health department. Not only is the store out of virtually everything down to their sauces, but the food they do have is brown and slimy and gross looking.
Atmosphere: 1
Food: 1
Service: 1
Makhia Benjamin
Oh my goshhhh ?!? i ordered online for pickup and no exaggeration my sub was sooooo salty i couldn’t even enjoy , it’s like they dumped the whole shaker on it . Also they’re was like a blue piece of plastic in my food??
I order my food online like I always do never had a problem until today. I had someone call me from subway the Manager Lynelee at this location she told me she couldn’t make my food because they didn’t have no staff no one to help. She told me to cancel it so I said ok let me cancel I noticed there was no cancel option I called back to let her know there was no cancel options she said call the 1800 number so there I go again. I called the 1800 number no one answers that number so I call her back again at this point she was acting super rude she said i can’t do nothing for you I said I can come back tomorrow whenever you get help she said no because they were not going to open tomorrow and hung up the phone on me I called back no one answered then she calls me back and says I have help now I can make it I told her I don’t want the food anymore because I had to get something else because she didn’t want to make my order. She didn’t even give me a option to get my money back or food I had to drive all the way to the subway to get her name and have her call the store owner the store. Owner said I had to wait 3 to 5 business days. I don’t understand why she couldn’t tell me that on the phone. I had to drive all the way there just so I can try to get my money back. Terrible horrible customer service definitely not expected out of a manager. Seems like she was clueless and didn’t know what to do and very rude and aggressive
Atmosphere: 1
Food: 1
Service: 1
Amiah Jackson
The first incident was when I came in to pick up an online order for my mother and was IGNORED by an older lady. I was in there for about 15 mins waiting to pick up my mother’s mobile order. It wasn’t until my mom came in the store the lady then gave us our food. The next incident was with another older lady, when I came in the restaurant to use a coupon and they waited till after they finished making my food to tell me that the coupon wouldn’t work because of extra cheese which was fine. The problem was instead of them giving me my coupon back so I could use another day they threw it away. This place has TERRIBLE customer service and needs some employees that can provide it the CORRECT way. I will never come back to the location ever again.
Atmosphere: 1
Food: 3
Service: 1
--
Not great service.
Atmosphere: 1
Food: 1
Service: 1
Jamie
I wrote a poor review on this establishment as I came into the store 6-12 months ago And had a horrible experience. In all fairness, I have to say I went there today and I was service by a young gentleman named Adoni And another exceptional gentleman named Jalen. They took time with my food, as if they were eating it , prepared perfectly from end to end . Did not become frustrated with the “of can we add” . They were pleasant with the six customers before me and everyone left happy with their service. It was an awesome positive environment that the young men actually controlled! They were fast, efficient and delivered Awesome customer service that is not found a lot nowadays..
C Y
The atmosphere line item is unnecessary...it's Subway! It's clean - I've never seen it in disarray. The middle-aged short woman cracks me up! Why is she angry at the "lunchtime" crowd? Ha. I'm certain the franchise owner or corporate is indeed happy.
The newer gentleman making sandwiches! Grab your patience at the door and hold on tight. I'm glad he has a position that he enjoys...just be prepared to wait. NOTE: Publix is worse! The new crew (Nov 2023) they have WILL NOT move fast. I don't even think they know how to.
Overall decent location, just a few funny moments. Be patient, you'll get your sandwich.
Just go to another subway. Saddest, thrown together sandwich I’ve ever seen… Literally deflated from the lack of meat
Atmosphere: 3
Food: 1
Service: 3
Phebe has an HORRIBLE, HORRIBLE ATTITUDE. Hopefully the food doesn’t taste like it. Eww
Atmosphere: 1
Service: 1
I went into the subway location on July 12, 2025 around 9:30am and I wanted to get tuna subs for me and my daughter I saw that the tuna container was low and almost gone. I asked if I could get some fresh tuna and she stated that the tuna that was there was fresh. I insisted on fresh tuna and she told me no so I turned around and left Without getting our subs. This was an older black lady with braids.
Atmosphere: 1
Food: 1
Service: 1
I messed up my online order, chose the wrong bread. They replaced it without issue. Thanks yall!
Service: 5
Staff was nice enough, but both bathrooms were out of order, and they "accepted" coupons, but only on basic turkey, tuna, etc sandwiches... When Kroger is literally right next store.
Will not return.
Atmosphere: 1
Food: 1
Service: 3
Freezer empty with no drinks. no food prepped I asked for onions and the older lady told me they were sold out. I had to ask her twice to go cut some onions because there is no way yall are sold out & it was no where near closing time. NO cookies prepared Slid my food across the counter expecting me to hold everything. I asked her for a bag & she looked at me crazy.
Atmosphere: 1
Food: 1
Service: 1
This subway is dirty, run by teenagers most days, and their sandwiches are nowhere near up to par of a the Subway standard. Run, don't walk from this place. My last sandwich had a portion of a plastic bag inside. DISGUSTING!!!!!!!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Placed an online order via the Subway app. My sandwich(footlong) Titan Turkey sub is suppose to have 33% more turkey than their regular oven-roasted turkey sub. It had less than my wife’s regular oven roasted turkey sub. The sandwich artists at this location has declined in their service and skill. It may be different when you order in store and you are watching them make your sandwich. I will start using a different location because this is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst subway I have ever been to and it needs to be inspected by the health department. Not only is the store out of virtually everything down to their sauces, but the food they do have is brown and slimy and gross looking.
Atmosphere: 1
Food: 1
Service: 1
Oh my goshhhh ?!? i ordered online for pickup and no exaggeration my sub was sooooo salty i couldn’t even enjoy , it’s like they dumped the whole shaker on it . Also they’re was like a blue piece of plastic in my food??
Food: 1
Restaurantji Recommends
I order my food online like I always do never had a problem until today. I had someone call me from subway the Manager Lynelee at this location she told me she couldn’t make my food because they didn’t have no staff no one to help. She told me to cancel it so I said ok let me cancel I noticed there was no cancel option I called back to let her know there was no cancel options she said call the 1800 number so there I go again. I called the 1800 number no one answers that number so I call her back again at this point she was acting super rude she said i can’t do nothing for you I said I can come back tomorrow whenever you get help she said no because they were not going to open tomorrow and hung up the phone on me I called back no one answered then she calls me back and says I have help now I can make it I told her I don’t want the food anymore because I had to get something else because she didn’t want to make my order. She didn’t even give me a option to get my money back or food I had to drive all the way to the subway to get her name and have her call the store owner the store. Owner said I had to wait 3 to 5 business days. I don’t understand why she couldn’t tell me that on the phone. I had to drive all the way there just so I can try to get my money back. Terrible horrible customer service definitely not expected out of a manager. Seems like she was clueless and didn’t know what to do and very rude and aggressive
Atmosphere: 1
Food: 1
Service: 1
The first incident was when I came in to pick up an online order for my mother and was IGNORED by an older lady. I was in there for about 15 mins waiting to pick up my mother’s mobile order. It wasn’t until my mom came in the store the lady then gave us our food. The next incident was with another older lady, when I came in the restaurant to use a coupon and they waited till after they finished making my food to tell me that the coupon wouldn’t work because of extra cheese which was fine. The problem was instead of them giving me my coupon back so I could use another day they threw it away. This place has TERRIBLE customer service and needs some employees that can provide it the CORRECT way. I will never come back to the location ever again.
Atmosphere: 1
Food: 3
Service: 1
Not great service.
Atmosphere: 1
Food: 1
Service: 1
I wrote a poor review on this establishment as I came into the store 6-12 months ago And had a horrible experience. In all fairness, I have to say I went there today and I was service by a young gentleman named Adoni And another exceptional gentleman named Jalen. They took time with my food, as if they were eating it , prepared perfectly from end to end . Did not become frustrated with the “of can we add” . They were pleasant with the six customers before me and everyone left happy with their service. It was an awesome positive environment that the young men actually controlled! They were fast, efficient and delivered Awesome customer service that is not found a lot nowadays..
The atmosphere line item is unnecessary...it's Subway! It's clean - I've never seen it in disarray. The middle-aged short woman cracks me up! Why is she angry at the "lunchtime" crowd? Ha. I'm certain the franchise owner or corporate is indeed happy.
The newer gentleman making sandwiches! Grab your patience at the door and hold on tight. I'm glad he has a position that he enjoys...just be prepared to wait. NOTE: Publix is worse! The new crew (Nov 2023) they have WILL NOT move fast. I don't even think they know how to.
Overall decent location, just a few funny moments. Be patient, you'll get your sandwich.
Atmosphere: 4
Food: 5
Service: 3
Loading...