Taco Bell
4848 Ridge Rd, Douglasville
(470) 632-8500
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Went into the restaurant. Inside I've rarely seen a staff so unorganized, distracted, and slow. Staff spent time busy chatting with friends leaning over the counter instead of working. A few of them didn't even have their hats covering their hair. Overall the place felt like it needed an adult and a healthy dose of work ethic. The Mexican pizza was pretty badly assembled as well.
Horrible service waited forever on food. had to wait in line at kiosk they wouldn't take orders from the counter.
Good food. Service isn't always the quickest, but sometimes it's good to slow down and relax while waiting for some good food.
Sometimes the staff are in a ill mood, well here I am a year later went in today 7-2-25 @ 2:25pm my wife and I waited to place an order, then a young lady approached us and said, if you want to place an order we have to use the kiosk (very sarcastic) and then walked away. In the last 3 years this place has went into the toilet, today was our last time giving them a chance, never going back, I can not help but feel the staff are very racist by the looks we got and the attitude we experienced, this is such a shame.
The only thing that was good was my food, it took me 40 minutes for them to get my order ready, IT WAS ONLY A BURRITO AND A $2.99 NACHO ! My fiancée had to say something to them before they even started my order . All I can say is at least my food was good .
My wife ordered crispy chicken tacos with salsa Verde. The crew must be brain dead. They give her plain nasty chicken tacos. This store is as bright as an unlit candle. I tried calling the store, and they won't even answer the phone.
I don’t know who is running this place but the worst service I’ve ever witnessed. Sat in drive thru for 15 min. Line didn’t move. Went inside and the one running the register disappeared to the back playing on his phone. The guy in front of me said the cashier had to go make his order SMH. Stood there for 10 min and left. Never again. No one ever asked me if I needed any help. Guess I was the wrong type of person who knows. This happened at around 2 PM 05/24/2025.
Atmosphere: 1
Food: 3
Service: 1
The Tall bearded guy with glasses in the window makes the drive thru experience amazing. He caught that there was cinnamon twist missing from my bag before he handed it to me. He is always enthusiastic and nice.
Atmosphere: 5
Food: 5
Service: 5
Aaron by far best employee I’ve seen at any location!
Aaron was the best! Awesome customer service as well! I have never been more excited to order from the drive thru. Great Job Aaron🙌🏾
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Aaron was the amazing. I heard his customer service through the phone while my bestie was placing her order on the speaker. Aaron is dope all the way from Columbus, Ohio Aaron!!
Atmosphere: 5
Food: 5
Service: 5
Sit in drive threw for 20 min and you get stuck there. You can not pull out to leave due to a curb, and then wrong food
Atmosphere: 1
Food: 3
Service: 1
Great energy. Fast and hot food. Aaron was phenomenal. I’ll definitely be back
Atmosphere: 5
Food: 5
Service: 5
Aaron is so sweet, I only come to this toco bell….
Aaron spectacular service! Clean environment food was correct
Atmosphere: 5
Food: 5
Service: 5
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