The burgers were avercooked anf chicken wrap only okay. The lobby soda machine was out og coke
Atmosphere: 4
Food: 1
Service: 3
Jay Comans
Was told to pull over for 2 biggie bags. Watch several cars get food. Had to back up and see what the problem was. They said they were making my food fresh. Meanwhile. Food cold. Fires cold and why is my burger soggy. Definitely can not eat this.
Atmosphere: 1
Food: 1
Service: 1
Makenzi Robinson
Bathroom disgusting
Thomas Callahan jr
This is the most dirty Wendy's I have seen I didn't even order the doors are dirty the Floor is sticky and dirty the tables dirty even the soda machine is dirty. I guess that's what you expect in a rundown town so no stars
Raquel Santos
They literally never get my order right or the fries are so old an hard I could probably flatten a tire with it
Atmosphere: 4
Food: 3
Service: 4
Ja'Cara
EVERYONE that worked the shift on November 21st, 2025 at 11:30am needs a pat on the back and a raise. Amazing service. Great attitudes, and the food was fresh!!! The young lady that worked the window, I don't remember her name, but she had a cute tattoo on her neck, was bubbly and pleasant. She was engaging and enthusiastic. It really made my day!
Atmosphere: 5
Food: 5
Service: 5
Erica Renee F.
drink or ice machine needs to be clean. taste like mildew, couldn't drink
ashley hood
I’m giving this restaurant five stars solely because of the employee, Barbara, who was working the grill. She went above and beyond to help me and quickly corrected my order with a great attitude. She deserves EMPLOYEE OF THE MONTH.
Unfortunately, the woman behind the counter—who seemed to be in some sort of management role, was clearly having a bad day and made sure everyone knew it through her attitude.
Barbara, on the other hand, completely changed my experience. Her smile, greeting, and willingness to ask how she could help made all the difference in the kind of review I decided to leave. Please make sure to keep employees like Barbara happy, she’s the reason this review is positive, and honestly, that’s not something I can often say about many Wendy’s locations.
Atmosphere: 5
Food: 3
Service: 5
Brittany Harris
Pulled in at 12:45am expecting annoyed employees since they were closing at 1am, but was met with a welcoming voice while ordeeing and at the window. Great customer service. Made my order fresh, too. A+
Atmosphere: 5
Food: 5
Service: 5
Kayo Hall
Horrible service the manger had and staff had horrible attitudes. I made a mobile order came to pick it up and received an attitude when i asked why do i have to move up when its no one behind me and i ordered in advance. The black woman with Locs proceeded have a attitude for reason i wasn’t rude at all but i asked for a refund because i will never let someone who clearly hates their life and job make for or service me i don’t pay for that type of experience I’ll definitely be calling corporate. The 7pm crew are horrible!
Manger was very very rude she had an attitude because my wife request that her food to be fresh because last time she purchased a meal the order was wrong and cold. I don’t recommend eating at this establishment.
Atmosphere: 4
Food: 1
Service: 1
Yolanda Dodson
They tell you to park your car for the smallest of orders ...then they forget your napkins and condiments. I was told to pull up....no one in line .
Atmosphere: 1
Service: 1
renee reese
10 out of 10. food was hot neat and fast. thank u. Will visit again.
Atmosphere: 5
Food: 5
Service: 5
Tanisha Keels
Nice service, got food fast..
Atmosphere: 5
Food: 5
Service: 5
shannon bridges
Wendy’s on fairburn rd in douglasville don’t go there after 3pm!!! JUST CLOSE IT DOWN
The burgers were avercooked anf chicken wrap only okay. The lobby soda machine was out og coke
Atmosphere: 4
Food: 1
Service: 3
Was told to pull over for 2 biggie bags. Watch several cars get food. Had to back up and see what the problem was. They said they were making my food fresh. Meanwhile. Food cold. Fires cold and why is my burger soggy. Definitely can not eat this.
Atmosphere: 1
Food: 1
Service: 1
Bathroom disgusting
This is the most dirty Wendy's I have seen I didn't even order the doors are dirty the Floor is sticky and dirty the tables dirty even the soda machine is dirty. I guess that's what you expect in a rundown town so no stars
They literally never get my order right or the fries are so old an hard I could probably flatten a tire with it
Atmosphere: 4
Food: 3
Service: 4
EVERYONE that worked the shift on November 21st, 2025 at 11:30am needs a pat on the back and a raise. Amazing service. Great attitudes, and the food was fresh!!! The young lady that worked the window, I don't remember her name, but she had a cute tattoo on her neck, was bubbly and pleasant. She was engaging and enthusiastic. It really made my day!
Atmosphere: 5
Food: 5
Service: 5
drink or ice machine needs to be clean. taste like mildew, couldn't drink
I’m giving this restaurant five stars solely because of the employee, Barbara, who was working the grill. She went above and beyond to help me and quickly corrected my order with a great attitude. She deserves EMPLOYEE OF THE MONTH.
Unfortunately, the woman behind the counter—who seemed to be in some sort of management role, was clearly having a bad day and made sure everyone knew it through her attitude.
Barbara, on the other hand, completely changed my experience. Her smile, greeting, and willingness to ask how she could help made all the difference in the kind of review I decided to leave. Please make sure to keep employees like Barbara happy, she’s the reason this review is positive, and honestly, that’s not something I can often say about many Wendy’s locations.
Atmosphere: 5
Food: 3
Service: 5
Pulled in at 12:45am expecting annoyed employees since they were closing at 1am, but was met with a welcoming voice while ordeeing and at the window. Great customer service. Made my order fresh, too. A+
Atmosphere: 5
Food: 5
Service: 5
Horrible service the manger had and staff had horrible attitudes. I made a mobile order came to pick it up and received an attitude when i asked why do i have to move up when its no one behind me and i ordered in advance. The black woman with Locs proceeded have a attitude for reason i wasn’t rude at all but i asked for a refund because i will never let someone who clearly hates their life and job make for or service me i don’t pay for that type of experience I’ll definitely be calling corporate. The 7pm crew are horrible!
Atmosphere: 1
Service: 1
Restaurantji Recommends
Manger was very very rude she had an attitude because my wife request that her food to be fresh because last time she purchased a meal the order was wrong and cold. I don’t recommend eating at this establishment.
Atmosphere: 4
Food: 1
Service: 1
They tell you to park your car for the smallest of orders ...then they forget your napkins and condiments. I was told to pull up....no one in line .
Atmosphere: 1
Service: 1
10 out of 10. food was hot neat and fast. thank u. Will visit again.
Atmosphere: 5
Food: 5
Service: 5
Nice service, got food fast..
Atmosphere: 5
Food: 5
Service: 5
Wendy’s on fairburn rd in douglasville don’t go there after 3pm!!! JUST CLOSE IT DOWN
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