Wendy's
6959 Douglas Blvd, Douglasville
(770) 949-4002
Recent Reviews
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Went through the drive thru and was told to pull up. Not a problem. Once food was brought out the spicy chicken sandwich that I ordered turned out to be a Dave’s single. Came back the next day to have it corrected and they did with proof of purchase. The thing that made this a bad experience outside of making the mistake on my order was the way they bad mouthed the drive thru customers.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Spicy Chicken Sandwich
Me and my family was in the drive thru and while ordering a food, I requested not to put vegetables on the burgers. After I asked how much all, there was another girl that interrupted that yelled at me on the drive thru and asked if we want mayo and ketchup. When I pulled to the cashier window, I asked the cashier who was that on the phone that yelled at me, she said it was the manager. I told the cashier, I don’t care if she is the Manager, she shouldn’t yell. When I got to the pick up window, there was a girl that gave us the food and staring at me so bad and did not even say anything, if do we need sauce or a thank you. She turned around and look again with a bad staring look.
I said I don’t care if she is the Manager, because the Manager shouldn’t yell at your customers, you are only holding that title but you are still dealing with customers. And learn on how to say thank you and apologize to your customers and you may need to take a stellar service training and lead by examples to your employees to get respect. My child heard you yelling at me just to ask about a ketchup and mayo on the burgers. Store #3094 and the time of purchase is 1:54pm on January 12,2025.
Atmosphere: 1
Food: 1
Service: 1
Food always cold, service below average.
Atmosphere: 2
Food: 1
Service: 2
Forgot my cookies and barbecue sauce. McDonald’s never forgets my cookies.
Atmosphere: 1
Food: 1
Service: 1
This place has a problem with cleanliness.
Self order kiosk is covered with greasy fingerprints.
Always has a sour smell.
The drink station is always swarming with fruit flies.
Most of the time they get your order correct tho.
This is the best Wendy's on the planet.
Atmosphere: 5
Food: 5
Service: 5
Never had an issue with this location. Love that they do breakfast!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Missing Items and wrong size items. This place been going down for a while now.
Atmosphere: 2
Food: 3
Service: 3
We went for the krabby patty meal and it didn't have any sauce. They didn't have the frosty that comes with the meal. The sandwich was just meat, lettuce, and cheese, so basically a Dave's single meal. Then I asked for a large fry, and they gave me a medium...usually I have a great experience with Wendy's, but this location didn't do their best that day
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Cheeseburger, Spicy Chicken Sandwich, Hamburger, Wendy's Hot & Crispy Fries
Drink machine was out Coke.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger
Restaurantji Recommends
The morning staff were very cheery and pleasant. ? Food was good, too!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: French Fries, Chili, Taco Salad, Hamburger
Wendys breakfast is a hidden gem! Delicious potatoes and real eggson the biscuits. No wait here while McD has a line around the building. Makes no sense!
Atmosphere: 4
Food: 4
Service: 4
I love this place. Every single time I come here the food I get is better looking than the pictures. Their staff is so friendly. The food comes out quick and hot! They are genuinely nice people. Thank you so much guys!! ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Good selection of food! You can't go wrong with the spicy chicken sandwich! ???????
Atmosphere: 4
Food: 5
Service: 2
I just witnessed an employee grab fries with his bare hands and throw them back into where they drop the fries after they are done, , do better or I'll never come back
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