I'm very sick and having a bad day, and the lady working was very sweet and had a beautiful smile, made me feel so much better , will come again on a bad day
Atmosphere: 5
Food: 5
Service: 5
Mercedes Williams
I always have a good experience but today the young crew today was exceptional!!! Service was excellent!!! Suggestions were on point!!!
Atmosphere: 5
Food: 5
Service: 5
Donna Bankston
Ordered a sundae, she asked if I wanted it in a cup...then she put small cup in large cup and I paid..I asked for a spoon, oh we ain't got any...
Miss D
3 times we have been here for a banana split and they say we're out of banana 's. It's on YOUR menu ! Get bananas. Another time I go in and there's Noone around . I start to think they've been robbed and are locked in the back. What is going on in this place ? I'venever seen such bad management.. I'll do without before I go back to that place.
Missy R
I was really wanting Baskin Robbins ice cream today. I drove 25 miles from home to get it. I was so disappointed in the service that I didn't even order ice cream. We walked in and there were only two people sitting down finishing up and one car in the drive thru. There were at least 5 employees there and no one waited on us. We stood there about 5 minutes and finally a lady came over with her mask down putting on gloves asking if someone had waited on us. We explained to her that there was a woman. Getting ice cream when we walked up but that no one had waited on us. Another employee yelled from the other side counter that "she was making a milk shake. She wasn't waiting on them I don't know what they talking about". I was astonished by the attitude and I walked out. I will not return. This is not the type of service I expected from Baskin-Robbins.
Vicky n.a.
I dont recommend this location at all my family and I visiting from out state to visit the grandparents that live here decided on ice cream after dinner we arrive and parked probably 8 mins before closing, doors were locked and we tried both doors plus the open sign was on. No big deal we will go through the drive-thru and order something simple. Pulled up and finally someone came on the speaker we are closed, grandpa asked when did you start closing at 9:58 person on the speaker what do you want? Very rude i know my kids would of been happy with whatever. Well anyways it 9:58! If you closed before the time on your door or what's on the website turn your open sign off. I'm very disappointed with this location and the attitude.
Shayrn R
I was really wanting Baskin Robbins ice cream today. I drove 25 miles from home to get it. I was so disappointed in the service that I didn't even order ice cream. We walked in and there were only two people sitting down finishing up and one car in the drive thru. There were at least 5 employees there and no one waited on us. We stood there about 5 minutes and finally a lady came over with her mask down putting on gloves asking if someone had waited on us. We explained to her that there was a woman. Getting ice cream when we walked up but that no one had waited on us. Another employee yelled from the other side counter that "she was making a milk shake. She wasn't waiting on them I don't know what they talking about". I was astonished by the attitude and I walked out. I will not return. This is not the type of service I expected from Baskin-Robbins.
Shayrn Renfroe
I was really wanting Baskin Robbins ice cream today. I drove 25 miles from home to get it. I was so disappointed in the service that I didn't even order ice cream. We walked in and there were only two people sitting down finishing up and one car in the drive thru. There were at least 5 employees there and no one waited on us. We stood there about 5 minutes and finally a lady came over with her mask down putting on gloves asking if someone had waited on us. We explained to her that there was a woman. Getting ice cream when we walked up but that no one had waited on us. Another employee yelled from the other side counter that "she was making a milk shake. She wasn't waiting on them I don't know what they talking about". I was astonished by the attitude and I walked out. I will not return. This is not the type of service I expected from Baskin-Robbins.
irma n.a.
I dont recommend this location at all my family and I visiting from out state to visit the grandparents that live here decided on ice cream after dinner we arrive and parked probably 8 mins before closing, doors were locked and we tried both doors plus the open sign was on. No big deal we will go through the drive-thru and order something simple. Pulled up and finally someone came on the speaker we are closed, grandpa asked when did you start closing at 9:58 person on the speaker what do you want? Very rude i know my kids would of been happy with whatever. Well anyways it 9:58! If you closed before the time on your door or what's on the website turn your open sign off. I'm very disappointed with this location and the attitude.
GoAllOver47
Went to get ice cream and went to the drive-in window. Employee was about two feet from me and WAS NOT WEARING A MASK !! Masks are required in public places by order of the City of Dublin and the employees are clearly ignoring the ordinance. My gosh!! We are in a pandemic that is killing our friends and family. The manager needs to have a serious talk with these people. If I go back, I will refuse the purchase if the people want to give it to me and are not wearing masks. I WAS WEARING A MASK AND I WAS IN A CAR.
I'm very sick and having a bad day, and the lady working was very sweet and had a beautiful smile, made me feel so much better , will come again on a bad day
Atmosphere: 5
Food: 5
Service: 5
I always have a good experience but today the young crew today was exceptional!!! Service was excellent!!! Suggestions were on point!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a sundae, she asked if I wanted it in a cup...then she put small cup in large cup and I paid..I asked for a spoon, oh we ain't got any...
3 times we have been here for a banana split and they say we're out of banana 's. It's on YOUR menu ! Get bananas. Another time I go in and there's Noone around . I start to think they've been robbed and are locked in the back. What is going on in this place ? I'venever seen such bad management.. I'll do without before I go back to that place.
I was really wanting Baskin Robbins ice cream today. I drove 25 miles from home to get it. I was so disappointed in the service that I didn't even order ice cream. We walked in and there were only two people sitting down finishing up and one car in the drive thru. There were at least 5 employees there and no one waited on us. We stood there about 5 minutes and finally a lady came over with her mask down putting on gloves asking if someone had waited on us. We explained to her that there was a woman. Getting ice cream when we walked up but that no one had waited on us. Another employee yelled from the other side counter that "she was making a milk shake. She wasn't waiting on them I don't know what they talking about". I was astonished by the attitude and I walked out. I will not return. This is not the type of service I expected from Baskin-Robbins.
I dont recommend this location at all my family and I visiting from out state to visit the grandparents that live here decided on ice cream after dinner we arrive and parked probably 8 mins before closing, doors were locked and we tried both doors plus the open sign was on. No big deal we will go through the drive-thru and order something simple. Pulled up and finally someone came on the speaker we are closed, grandpa asked when did you start closing at 9:58 person on the speaker what do you want? Very rude i know my kids would of been happy with whatever. Well anyways it 9:58! If you closed before the time on your door or what's on the website turn your open sign off. I'm very disappointed with this location and the attitude.
I was really wanting Baskin Robbins ice cream today. I drove 25 miles from home to get it. I was so disappointed in the service that I didn't even order ice cream. We walked in and there were only two people sitting down finishing up and one car in the drive thru. There were at least 5 employees there and no one waited on us. We stood there about 5 minutes and finally a lady came over with her mask down putting on gloves asking if someone had waited on us. We explained to her that there was a woman. Getting ice cream when we walked up but that no one had waited on us. Another employee yelled from the other side counter that "she was making a milk shake. She wasn't waiting on them I don't know what they talking about". I was astonished by the attitude and I walked out. I will not return. This is not the type of service I expected from Baskin-Robbins.
I was really wanting Baskin Robbins ice cream today. I drove 25 miles from home to get it. I was so disappointed in the service that I didn't even order ice cream. We walked in and there were only two people sitting down finishing up and one car in the drive thru. There were at least 5 employees there and no one waited on us. We stood there about 5 minutes and finally a lady came over with her mask down putting on gloves asking if someone had waited on us. We explained to her that there was a woman. Getting ice cream when we walked up but that no one had waited on us. Another employee yelled from the other side counter that "she was making a milk shake. She wasn't waiting on them I don't know what they talking about". I was astonished by the attitude and I walked out. I will not return. This is not the type of service I expected from Baskin-Robbins.
I dont recommend this location at all my family and I visiting from out state to visit the grandparents that live here decided on ice cream after dinner we arrive and parked probably 8 mins before closing, doors were locked and we tried both doors plus the open sign was on. No big deal we will go through the drive-thru and order something simple. Pulled up and finally someone came on the speaker we are closed, grandpa asked when did you start closing at 9:58 person on the speaker what do you want? Very rude i know my kids would of been happy with whatever. Well anyways it 9:58! If you closed before the time on your door or what's on the website turn your open sign off. I'm very disappointed with this location and the attitude.
Went to get ice cream and went to the drive-in window. Employee was about two feet from me and WAS NOT WEARING A MASK !! Masks are required in public places by order of the City of Dublin and the employees are clearly ignoring the ordinance. My gosh!! We are in a pandemic that is killing our friends and family. The manager needs to have a serious talk with these people. If I go back, I will refuse the purchase if the people want to give it to me and are not wearing masks. I WAS WEARING A MASK AND I WAS IN A CAR.
Restaurantji Recommends
Absolutely the worst service across the nation.
Very clean, fast service, and great location. I love the coffee rolls!
Love this place friendly and fast service.
Little over priced. But good
Omg the best ice cream
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