It is so weird how the clerks in the drive-through expect you to know that the first window is the only opera window when most restaurants have two windows that are not marked or anything. It’s have a customer pull the second one for reception of order after payment this Dunkin’ Donuts does not have any markings any paper any labels to let a customer know that they have to pull to the next window and has an out of town or they just expected me to know that and I waited at the second window for a longer period of time without being notified that my order will be received at the first window When I address this they said we never told you to leave as if I was supposed to already know again no signage no information. No nothing took my order. Took my money but nothing else.
Atmosphere: 1
Food: 1
Service: 1
Peter
This has to be the actual worst Dunkin donuts in the world. Makes you wonder if the franchise owners actually read these reviews or even care? 3 workers yapping, texting or tik toking the day away, on their phones the whole time, no hello, no thank you, nothing. Didnt even look up when I walked in. It really was like that scene from planes trains automobiles at the car rental counter, however I kept my cool and sucked it up until they finally acknowledged my arrival, grunted the least amount of words and energy they could muster to complete my order and got back to their social time . It does make you wonder why they bother going to work if they hate their jobs so much. Gets better (I mean worse), no gloves, stale donuts, filthy toilets, and even the coffee was foul. Also, my 9 year old son asked the woman a question about a donut flavor and she completely ignored him. What a horrible experience. Do yourself a favor, go to the pilot next door, I wish I did
Atmosphere: 1
Food: 1
Service: 1
R A Russo
Workers acting like they were doing us a favour to wait on us !!! Women’s bathroom closed and men’s disgusting with no toilet tissue!! Sad state of affairs for this place . Looks like no one cares… were is district manager!’
Atmosphere: 1
Food: 3
Service: 1
Krystal Mills
I ordered a mobile order at 12:45, walked in to use the bathroom, and everyone is on their cell phone- no greeting. I go to the bathroom, it's disgusting! Out of the bathroom, I expected my order to be ready because they were not busy. I didn't get my order until 12:59. And I only ordered a sandwich and an iced cofee. Terrible.
Atmosphere: 3
Food: 3
Service: 2
W Hubbard
Just a nasty place. Went into the bathroom before ordering. Filthy!! Then I left.
Lauren Hunter
Was charged 1$ dollar for a large cup of ice water RIDICULOUS no longer doing business with Dunkin.
Food: 2
Service: 1
Ash Billings
staff got order wrong multiple times and rung up wrong, couldn’t get the correct food out. was able to get the people behind us just fine :)
Atmosphere: 1
Food: 1
Service: 1
Sharalee Duncan
Worst service I've ever received.Donuts were hard ice cream cones stale.
joan-e stinson
Spent 21$ here the coffee cup got a hole in it from sticking a straw in it. It would be more understandable if it was a foam cup but these were the clear plastic ones that Dunkin sells. And my bfs nephew had half sprinkles on his doughnut. The service was pretty indifferent.
Atmosphere: 1
Food: 1
Service: 1
A Taffy
Felicia was great! She was on the ball! Very helpful and accommodating. Handled our large custom order with ease. Thanks Felicia!!!
I purchased a brownie batter donut and it had no batter:inside of it smh…The only reason I didn’t go back for a refund was because I was on my lunch break.
Atmosphere: 5
Food: 1
Service: 5
Chris Hogan
Ordered 3 drinks leaving dublin. Staff was prompt and nice. All the drinks were good and service was fast. Would return when in area.
D McCray
Tried to place an order twice at 6:00 a.m. only for the lady to say that they don’t open until 7:00 am and the signage on the door and online says 5:00 am.
Becky Connelly
Asked for variety of dozen donuts, received 3 different kinds of donuts instead of a variety. One regular glazed donut had black charcoal looking burnt stuff all over it like it had been dropped. I usually like dunkin donuts. This was unusual
It is so weird how the clerks in the drive-through expect you to know that the first window is the only opera window when most restaurants have two windows that are not marked or anything. It’s have a customer pull the second one for reception of order after payment this Dunkin’ Donuts does not have any markings any paper any labels to let a customer know that they have to pull to the next window and has an out of town or they just expected me to know that and I waited at the second window for a longer period of time without being notified that my order will be received at the first window When I address this they said we never told you to leave as if I was supposed to already know again no signage no information. No nothing took my order. Took my money but nothing else.
Atmosphere: 1
Food: 1
Service: 1
This has to be the actual worst Dunkin donuts in the world. Makes you wonder if the franchise owners actually read these reviews or even care? 3 workers yapping, texting or tik toking the day away, on their phones the whole time, no hello, no thank you, nothing. Didnt even look up when I walked in. It really was like that scene from planes trains automobiles at the car rental counter, however I kept my cool and sucked it up until they finally acknowledged my arrival, grunted the least amount of words and energy they could muster to complete my order and got back to their social time . It does make you wonder why they bother going to work if they hate their jobs so much. Gets better (I mean worse), no gloves, stale donuts, filthy toilets, and even the coffee was foul. Also, my 9 year old son asked the woman a question about a donut flavor and she completely ignored him. What a horrible experience. Do yourself a favor, go to the pilot next door, I wish I did
Atmosphere: 1
Food: 1
Service: 1
Workers acting like they were doing us a favour to wait on us !!!
Women’s bathroom closed and men’s disgusting with no toilet tissue!!
Sad state of affairs for this place . Looks like no one cares… were is district manager!’
Atmosphere: 1
Food: 3
Service: 1
I ordered a mobile order at 12:45, walked in to use the bathroom, and everyone is on their cell phone- no greeting. I go to the bathroom, it's disgusting! Out of the bathroom, I expected my order to be ready because they were not busy. I didn't get my order until 12:59. And I only ordered a sandwich and an iced cofee. Terrible.
Atmosphere: 3
Food: 3
Service: 2
Just a nasty place. Went into the bathroom before ordering. Filthy!! Then I left.
Was charged 1$ dollar for a large cup of ice water RIDICULOUS no longer doing business with Dunkin.
Food: 2
Service: 1
staff got order wrong multiple times and rung up wrong, couldn’t get the correct food out. was able to get the people behind us just fine :)
Atmosphere: 1
Food: 1
Service: 1
Worst service I've ever received.Donuts were hard ice cream cones stale.
Spent 21$ here the coffee cup got a hole in it from sticking a straw in it. It would be more understandable if it was a foam cup but these were the clear plastic ones that Dunkin sells. And my bfs nephew had half sprinkles on his doughnut. The service was pretty indifferent.
Atmosphere: 1
Food: 1
Service: 1
Felicia was great! She was on the ball! Very helpful and accommodating. Handled our large custom order with ease. Thanks Felicia!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Fast service
Atmosphere: 5
Food: 5
Service: 5
I purchased a brownie batter donut and it had no batter:inside of it smh…The only reason I didn’t go back for a refund was because I was on my lunch break.
Atmosphere: 5
Food: 1
Service: 5
Ordered 3 drinks leaving dublin. Staff was prompt and nice. All the drinks were good and service was fast. Would return when in area.
Tried to place an order twice at 6:00 a.m. only for the lady to say that they don’t open until 7:00 am and the signage on the door and online says 5:00 am.
Asked for variety of dozen donuts, received 3 different kinds of donuts instead of a variety. One regular glazed donut had black charcoal looking burnt stuff all over it like it had been dropped. I usually like dunkin donuts. This was unusual
Atmosphere: 4
Food: 3
Service: 5
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