Placed an order for delivery less than half a mile away from this location I call after 15 minutes of it being late and ask them why it’s taking so long I guess they had an issue with their gps or something when I gave them the location they redelivered it to me but they didn’t deliver all my order and the order wasn’t correct it was poorly made and cold so I attempted to contact the store again with no answer so I do their survey explaining what happened and received a call the next morning from the manager and he told me he would look into what happened with the late delivery and take care of the cold pizzas by giving me credit towards another pizza so I thought that he would do so but I was wrong. So I got my food cold incorrect and missing items 30 minutes after the original delivery time and was given false promise about them correcting the issue
Atmosphere: 1
Food: 1
Service: 1
Mollie Perry
Incredibly nice people, they even offered to bring everything to my car! Plus their food is always good!
Atmosphere: 5
Food: 5
Service: 5
Joanna Rowe
This Papa Johns has quite literally been the best! I have ordered multiple times and the manager, Matt, has always gone above and beyond to accommodate and make sure the customer is always happy and satisfied! The food has always been hot and delicious! I can't thank this location enough for such incredible service!
Atmosphere: 5
Food: 5
Service: 5
Nick Riggs
Papa John’s has always been my favorite pizza spot. Only issues are the packets of seasonings they charge us for. EG. seasoning is .50cent Red pepper and cheese .10cent each. In SC they are free. So why charge here in GA? Very disappointing.
Atmosphere: 4
Food: 5
Service: 5
Dawn helms
So mistakes happen.. my pizza was a pickup and when we got it home.. it had mushrooms, which I had asked they leave off. So, I called the restaurant and Matt said he would be happy to make me another one. I said I don't want to come back and he offered to deliver it. Which he did, promptly. That was above and beyond and I just wanted to say thanks for the service. He even refused a tip. Thanks for making my dinner!!
Atmosphere: 5
Food: 5
Service: 5
Eric Goodman
Former employee. The managers here treat their employees like trash. Very disrespectful attitudes including making up lies about you and sitting in the office on their phones but expecting you to be working. Constantly sending orders out to doordash drivers instead of the instore driver causing the instore driver to spend more time in the store waiting on a delivery than time on the road. The franchise owners are no better either because they sold my personal information to a company called perkspots discounts that sends me spam emails. They intentionally removed all the menus with any pricing on them so (in my opinion) they can charge different rates for different people. My first day on the job the store manager (Matt Hampton) charged a guy just over $50 for a single pizza because the customer called the store to order and when he realized the customer was drunk he took advantage of him.
Atmosphere: 1
Food: 1
Service: 1
Mae Kornegay
Short wait time ,friendly ,food was nice and hot.
Vegetarian options: I love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Breadsticks, Pizzas Wings, Extra Large New York Style Pizza
Stacy Thayer
I love this location and the staff there! The food is always on point and they make it so fast. This is my favorite location by far!
Atmosphere: 5
Food: 5
Service: 5
Nikkie McCoy
Ordered my food online. Driver was super fast and courteous. Food was great. Will order again when I'm in town
Food: 5
Service: 5
Charles Webster
Have had several visits to this location over few months. Orders always correct and great quality. Even paid attention to random requests (ty for pepper juice!) But everyone working here needs a raise because they doing the most out here. Above and beyond all times. Ty!
Dietary restrictions: Paid attention to any requests within reason!
Tried 4 times to order online only to get a message about my cart being updated but nothing in the cart when going to checkout. To hell with it, I'll just pop in a frozen pizza and be done with it and save the $30.
Keith Wetherhold
What a rip-off!! It's bad enough there is no menu board inside, no paper menus - nothing but a QR code you're expected to scan to get their menu. Obviously, no prices posted. The quantity to dollar ratio is a joke! An 11" (their medium) meatlovers and 8 wings for $30.00; ARE YOU NUTS?! I could have gone to a sit down restaurant and gotten more for less. Never again!
Atmosphere: 1
Food: 2
Service: 2
Robert Lowell
I want to take a minute to give Matt Hampton a very deserved kudo from a veitnam veteran and employee at carl vinson VA here in dublin..we had a delivery issue that Matt personally responded to in order to make things right I truly appreciate the time he spent with me to take care of this issue I had.if the world had more Matt's in charge specially customer service this world would be a better place.thank you Matt for your service at papa John's.trulyRobert Lowell
Atmosphere: 5
Food: 5
Service: 5
Brittani K
Good food for the price. General manager was transparent and friendly when calling to say they had to wait for doordash to help deliver. Will order from here again.
Atmosphere: 5
Food: 5
Service: 5
Denice Hughes
The y took ourder and gave us our total .Well nobody ever showed up called or anything ?. We called the next day they told us the delivery person has personal problems .what is that to do with work?
Placed an order for delivery less than half a mile away from this location I call after 15 minutes of it being late and ask them why it’s taking so long I guess they had an issue with their gps or something when I gave them the location they redelivered it to me but they didn’t deliver all my order and the order wasn’t correct it was poorly made and cold so I attempted to contact the store again with no answer so I do their survey explaining what happened and received a call the next morning from the manager and he told me he would look into what happened with the late delivery and take care of the cold pizzas by giving me credit towards another pizza so I thought that he would do so but I was wrong. So I got my food cold incorrect and missing items 30 minutes after the original delivery time and was given false promise about them correcting the issue
Atmosphere: 1
Food: 1
Service: 1
Incredibly nice people, they even offered to bring everything to my car! Plus their food is always good!
Atmosphere: 5
Food: 5
Service: 5
This Papa Johns has quite literally been the best! I have ordered multiple times and the manager, Matt, has always gone above and beyond to accommodate and make sure the customer is always happy and satisfied! The food has always been hot and delicious! I can't thank this location enough for such incredible service!
Atmosphere: 5
Food: 5
Service: 5
Papa John’s has always been my favorite pizza spot.
Only issues are the packets of seasonings they charge us for. EG. seasoning is .50cent Red pepper and cheese .10cent each.
In SC they are free. So why charge here in GA?
Very disappointing.
Atmosphere: 4
Food: 5
Service: 5
So mistakes happen.. my pizza was a pickup and when we got it home.. it had mushrooms, which I had asked they leave off. So, I called the restaurant and Matt said he would be happy to make me another one. I said I don't want to come back and he offered to deliver it. Which he did, promptly. That was above and beyond and I just wanted to say thanks for the service. He even refused a tip. Thanks for making my dinner!!
Atmosphere: 5
Food: 5
Service: 5
Former employee. The managers here treat their employees like trash. Very disrespectful attitudes including making up lies about you and sitting in the office on their phones but expecting you to be working. Constantly sending orders out to doordash drivers instead of the instore driver causing the instore driver to spend more time in the store waiting on a delivery than time on the road. The franchise owners are no better either because they sold my personal information to a company called perkspots discounts that sends me spam emails. They intentionally removed all the menus with any pricing on them so (in my opinion) they can charge different rates for different people. My first day on the job the store manager (Matt Hampton) charged a guy just over $50 for a single pizza because the customer called the store to order and when he realized the customer was drunk he took advantage of him.
Atmosphere: 1
Food: 1
Service: 1
Short wait time ,friendly ,food was nice and hot.
Vegetarian options: I love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Breadsticks, Pizzas Wings, Extra Large New York Style Pizza
I love this location and the staff there! The food is always on point and they make it so fast. This is my favorite location by far!
Atmosphere: 5
Food: 5
Service: 5
Ordered my food online. Driver was super fast and courteous. Food was great. Will order again when I'm in town
Food: 5
Service: 5
Have had several visits to this location over few months. Orders always correct and great quality. Even paid attention to random requests (ty for pepper juice!) But everyone working here needs a raise because they doing the most out here. Above and beyond all times. Ty!
Dietary restrictions: Paid attention to any requests within reason!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Pepperoni Pizza
Restaurantji Recommends
Tried 4 times to order online only to get a message about my cart being updated but nothing in the cart when going to checkout. To hell with it, I'll just pop in a frozen pizza and be done with it and save the $30.
What a rip-off!! It's bad enough there is no menu board inside, no paper menus - nothing but a QR code you're expected to scan to get their menu. Obviously, no prices posted. The quantity to dollar ratio is a joke! An 11" (their medium) meatlovers and 8 wings for $30.00; ARE YOU NUTS?! I could have gone to a sit down restaurant and gotten more for less. Never again!
Atmosphere: 1
Food: 2
Service: 2
I want to take a minute to give Matt Hampton a very deserved kudo from a veitnam veteran and employee at carl vinson VA here in dublin..we had a delivery issue that Matt personally responded to in order to make things right I truly appreciate the time he spent with me to take care of this issue I had.if the world had more Matt's in charge specially customer service this world would be a better place.thank you Matt for your service at papa John's.trulyRobert Lowell
Atmosphere: 5
Food: 5
Service: 5
Good food for the price. General manager was transparent and friendly when calling to say they had to wait for doordash to help deliver. Will order from here again.
Atmosphere: 5
Food: 5
Service: 5
The y took ourder and gave us our total .Well nobody ever showed up called or anything ?. We called the next day they told us the delivery person has personal problems .what is that to do with work?
Atmosphere: 3
Service: 1
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