Baskin-Robbins

Nobody pick up the phones
Majic jack customer not available

Service: 1

Avoid ordering from uber eats , the first time i thought oversight. The second time i messaged the eats driver clearly to check, the driver apparently showed my message and they confirmed all of the order is packed. The problem is they have a listing 2 Quart as a single item. Ordering 2 Qty should get you 4 but they send 2 . Party spoliers. They have a listed phone that never works, always says the magic jack customer you called is not available.

Food: 1

Service: 1

Recommended dishes: Jamoca Almond Fudge

It's been a decade since we last tried this location for ice cream cakes. Sadly, their service has declined even more. When I arrived, I was the only customer in the store. I think there was 1 in the drive thru. I was not greeted with a smile or a "how can I help you?" But with a pointed stare. I let them know I was here to pick up a cake I had ordered. It took almost 10 minutes for 2 workers to locate the cake. The box they had the cake in would not close properly, and one of the workers spent several minutes making an attempt. (When I got home I also noticed some melted ice cream on the outside of the box. Ew) When they showed me the cake, I noticed that the lettering and top were somewhat freezer burned. I placed my order just a few days ago. This was a custom cake. How was it freezer burned? We get a couple of ice cream cakes a year from other baskin robbins locations, and have never received a freezer burned cake... Except for when we got a cake from this location a decade ago.Apart from the service, the whole store feels dirty. One tiny detail was that the "clean" spoons are in a cup on the counter, half pointed down and half pointed up. The rest of it, I can't explain because I was just trying to get out of there and didn't want to look at anything too closely.In conclusion:-rude-slow-freezer burned custom cake-dirty store

Parking: Plenty of parking, although much is dedicated to curbside pickup.

Atmosphere: 1

Food: 1

Service: 1

Love this place at the late time. They are all good

Atmosphere: 5

Food: 5

Service: 5

Ice cream was great but the service was slow and the dining area was dirty and dangerous. Exposed outlets, hanging wires and dirty/rusty counters.

Atmosphere: 1

Food: 4

Service: 3

Avoid ordering through UberEats: I ordered 2 scoops for myself and 3 scoops of nut free ice cream for my allergic child. They mixed up our flavors, didn’t add any of the toppings ordered, and sadly my child wasn’t able to eat the ice cream because they added a mystery scoop that I didn’t order containing nuts.

After spending $20 on food, they will charge you just under $1 for tap water. Will not return to this one. There are better locations.

A single scoop is now Half the size since last month, but the same price. A pint at Kroger cost about the same foe 3X the amount.

There is this guy who works here, looks young but he was very rude while taking orders and even while pointing out the flavors of ice cream that weren’t available, he was soaking in a rude tone too

On two separate occasions, I experienced issues when attempting to use corporate coupons that the staff didn't know or care to try to apply. The customer service is poor and it was clear that even with ample time to accommodate the order, that they weren't interested in trying to help.

The man taking orders was very nonchalant, rude and unhelpful. Customer service is lacking at this location.

On two separate occasions, I experienced issues when attempting to use corporate coupons that the staff didn't know or care to try to apply. The customer service is poor and it was clear that even with ample time to accommodate the order, that they weren't interested in trying to help.

Very great selections of ice cream!

Good ice cream

Very great selections of ice cream!