Chipotle Mexican Grill

Top 20 worst chiptoles
Really they all suck equally, bunch of kids that cant get it together as a team.... your supposed to wash your hands before you glove up, then dude scratched his face with the gloves on.... they dont acknowledge any type of online/mobile orders

Atmosphere: 1

Food: 3

Service: 1

I ordered a burrito not a salad babes… 😔 I enjoy cilantro as much as the next person, but please, 1:1 cilantro to rice ratios do NOT work!! Please stop putting so much cilantro. Otherwise their steak is sooo good! 🤤🤤

Atmosphere: 4

Food: 2

Service: 4

Good enough

Atmosphere: 5

Food: 5

Service: 5

Mostly food shortage and empty bowls. “Good” atleast they serve less per serving during shortage, more orders is more money.

Atmosphere: 3

Food: 2

Service: 1

Food is good but portions can be small depending on server

Atmosphere: 5

Food: 4

Service: 4

Employees were serving soapy beans.... you could literally see the rainbow colored shiny bubbles all over the black beans.... what was amazing is that other customers didn't notice and the employee didn't seem to care.

Atmosphere: 4

Food: 1

Service: 3

The worst Chipotle location so far! We came around 8pm to pick up our online orders. No one was in the ordering line and they still don’t have our order ready. Mind you we ordered this 25 minutes prior to arriving. Additionally, the food here is so low in quality with stale chips and extremely chewy carne asada. rice was mushy and the counter looked like it’s never been cleaned before. I’ve tried to give this location one too many chances. Never again.

Atmosphere: 1

Food: 1

Service: 1

The worst place to get good - rice not cooked. I have to separate the rice from food after coming home - meaning throwing away the entire bowl. No black beans at 7pm. Service is worst…

Food: 1

Service: 1

First and last time visiting this location! As a frequent visitor of Chipotle, I have never had to wait as the line was being restocked with food. Then after having to wait a staff member who by the way he was dressed was either the manager or the franchise owner, was helping on the line and switching out the old containers holding the food with a new one and as he was doing that dripped water that keeps the containers warm onto my bowl and tried to act like he didn’t see it! This was beyond disgusting and disappointing! The Chipotle I usually frequent I have never had an issue with and especially a sanitation issue. After letting him know I saw it, he reluctantly gave me a new bowl. I do not recommend this location and I will never go back!

Atmosphere: 3

Food: 1

Service: 1

This is not a burrito. Ordered a burrito on the app got a bowl in the bag.

Atmosphere: 2

Food: 3

Service: 2

This manager is terrible and awful

Atmosphere: 2

Food: 2

Service: 1

The Hispanic manager at this place is unbelievable. I work at a doctors office nearby and went to pick up my order as well as 2 other coworkers. Therefore I was walking to and from the pickup rack to my vehicle and he was looking at me as if I was stealing. He would not keep his eyes off me. I then proceeded to ask for a side of sour cream in which they have never charged me for at any other location and he said it was $3.45. Even on the app you are able to add for free. His whole attitude and demeanor was so nasty. Not to mention the portion size on our food also. That’s a whole other story. They barely put any food on there. Such a waste of money.

Atmosphere: 1

Food: 1

Service: 1

Place is terrible have been here 4x and they never have any food ready to order. No meats at times no veggies at times. Just poorly ran.

Atmosphere: 1

Food: 1

Service: 1

I went to Chipotle right before closing and was helped by David, who was incredibly kind and accommodating. Even though it was late, he showed so much patience and professionalism, especially when I was having an issue scanning my reward. His positive attitude and great customer service really stood out. Thank you, David — you deserve recognition for representing Chipotle so well!

Atmosphere: 4

Food: 4

Service: 5

Food is generally pretty good, but very inconsistent; sometimes it’s too salty sometimes too bland, and portion sizes really vary depending on the maker. Nothing too special about the atmosphere

Atmosphere: 3

Food: 4

Service: 4