Jimmy John's

2040 Pleasant Hill Rd ste b, Duluth
(770) 495-5933

Recent Reviews

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D K

I had a very disappointing experience at this restaurant due to the poor hygiene practices of the staff. When I walked into this Jimmy John's, I noticed the Order Taker according to my Receipt, Jeremy, sweeping the floor. He didn't wash his hands before coming to the counter to take my order, so I was concerned about the cleanliness of my food. Another employee, Mark, was preparing my sandwich but never changed his gloves after touching his pants. He repeatedly adjusted his pants while making my sandwich, which left me worried about the hygiene of my meal. I later asked for his name, and he confirmed it was Mark. Furthermore, I noticed another employee, Joni, touching his face mask while working on my sandwich. On a previous visit, I even saw a knife used for cutting bread lying on the floor, with employees stepping on it. It is clear that hand washing is not a priority here, and I advise anyone considering this location to be very cautious about the food they receive. Unfortunately, I wish I could give them zero stars.

Atmosphere: 1

Food: 1

Service: 1

Idiot 2

Trump was yelling

Atmosphere: 5

Food: 3

Service: 2

Sara Wilder

Worse sandwich I’ve had in a long time! I typically live JJ’s, I ordered the new toasted sub and got about maybe half a subs worth. I had to cut both ends off because it was only bread and I paid for a full sandwich not bread and lettuce.

Atmosphere: 3

Food: 2

Service: 3

Kristal Woo

The guy there said the store was closed at 8:15 I’m a nurse just wanted a few sandwiches after work to feed my family.

Atmosphere: 1

Food: 1

Service: 1

custkyle

Today was my second time visiting this location and I have been very satisfied on both occasions. The sandwich was exceptional, but what really made the experience enjoyable was the lunch time staff. Suwat worked the counter and assisted with assembling the sandwich as the second visit they were low manned. He was eager to assist and very friendly. I can tell he takes his job seriously and pride in his work. I look forward to future lunch time visits as my place of employment is just down the road.

Atmosphere: 5

Food: 5

Service: 5

Brandon

Guess it was my fault for not paying attention enough, but why do they sell wraps? I wanted a sandwich with BREAD. Pasta was eh.

Atmosphere: 4

Food: 4

Service: 4

Bree Johnson

This is by far the worst sun I’ve ever eaten. There is exactly one slice of ham on the entire sandwich, no seasoning, the smallest slice of tomato and a thin layer of lettuce. Unfortunately, Jersey Mikes had to close early due to an emergency and I ended up at Jimmy Jokes on me. NEVER AGAIN! 😒

Atmosphere: 1

Food: 1

Service: 1

Don Turner

The counter person seemed more interested in something in the back than dealing with me, third àttempt, I'm outta here!8

Atmosphere: 2

Food: 3

Service: 2

Dario B

Manager here is great - service is always fast and reliable

Atmosphere: 5

Food: 4

Service: 5

Amanda Breitenstein

This location has been consistently good. The staff are friendly and the food is always correct.

Atmosphere: 5

Food: 5

Service: 5

Jim Monroy

I’m a long-time fan of the Jimmy John’s franchise, but this particular visit was exceptional. The employee behind the counter was outstanding—I wish I had caught his name. His great personality and deep knowledge of the menu really stood out, and he was managing everything on his own like a pro. If he isn’t already the district manager, he definitely deserves to be. If you’ve been to this location and had the pleasure of being served by him, you’ll know exactly who I’m talking about.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Lulu

Joshua Bales

Nice manager, reliable food, clean

Atmosphere: 5

Food: 5

Service: 5

Alva Robinson

Just left there and I almost throw my sandwich in the garage while going through the door, the 2 person that I saw working pants were almost at there knee, if they want to swag do that after work!!

Brian Lee

Good food as per usual. Placed an order for pickup and arrived exactly on time 15 minutes later, but they hadn’t even started making the four sandwiches. Would have been quicker to just get in line and wait. Won’t order online at this store again.

Atmosphere: 4

Food: 5

Service: 3

Quan Moran

I ordered a Turkey Tom just the sandwich added onions and light mustard. The tall older white gentleman that took my order was and rang me up was very pleasant and kind. He’s the best thing at this location. I’m not even a heavy meat eater however I literally had 2 torn slithers of turkey on my sandwich, the remainder was provolone cheese, lettuce and tomato. I love Jimmy John’s so I don’t mind paying $9 for what some would call a basic sandwich I just will not be patronizing this location ever again.

Atmosphere: 2

Food: 2

Service: 4

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