Nom Nom Tea & Bites

I have been here several times but tonight was the worst service. It wasn’t even busy, but it took almost an hour for 3 appetizers dishes to come out and there were no utensils. When the food came there were no chopsticks or forks. We asked the servers 4 times for utensils and were ignored. We had to go up to the counter to get the utensils. We asked for drinks and never got them. Asked for beers and had to remind them 3 times.

UPDATE:
Dear owner,
No one has the time nor energy to make up some imaginary experiences at your restaurants to trash your reviews. If you roll back the camera to about 7:30-8, you’ll see my uncle wearing a hat had to go grab us chopsticks and forks after asking multiple times for them.

I know your staff are mostly young and inexperienced but it was just frustrating when they seem so lazy and inattentive to patrons. We came to support your business, not to trash your reputation. Pls just retrain your staff to give customers better dining experiences. 55 mins wait on 3 appetizer dishes and no utensils were unacceptable. We had to cancel the rest of the dishes because of this.

* I will remove my review tomorrow to not affect your rating, just do better in the future. Good luck with your business.

Atmosphere: 4

Food: 3

Service: 1

The food is very salty, and the wait is very long, the bowls are also very dirty

The food is different everytime, the server is blaming that there are different chef cook then the food is not resemblance. It happend twice then nothing is resolved.

Atmosphere: 2

Food: 1

Service: 1

My favorite place

The cua dong hotpot here is always great!

Banh mi is not good as other stores. Price was listed 5.99 but I paid 6.99. Don't understand why??

seafood was the reason we came from Chicago, IL

Atmosphere: 5

Food: 5

Service: 5

Great food, high prices.

Atmosphere: 4

Food: 5

Service: 4

Slow incompetent worker. Charged me for an item that they didn’t even bring out

Atmosphere: 1

Food: 1

Service: 1

No one ever came to sit me. I had to ask for a menu. I ordered one dish and a side of white rice. I was told there was no white rice. The people to the right of me was served white rice.

Atmosphere: 1

Food: 1

Service: 1

Absolutely delicious seafood! Everything was fresh, flavorful, and perfectly cooked. The garlic butter seasoning was amazing. Great portions, great service — highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Love it alpha nails

Came here because it was closest to our hotel but it was not that good. 2 stars since the taro milk tea tasted fine but my matcha milk tea tasted like lucas. No joke. Why the heck does this taste like lucas chili candy? Still sipping it right now as I write this.
And also, yall need better cup holders. They barely held my two cups in place. Oh and the matcha also didnt look anything like the picture. Okay that's my review. I don't live here, just bummed I wasted my money on this weird tasting matcha.

Me my mom and her friends went this restaurant everything was going so well what I notice was the seafood wasn’t fresh most of them were frozen, the restaurant wasn’t very clean, and after I got home I got food poisioning.

🫰🏻🫰🏻🫰🏻