1/4 of sandwich had no meat or cheese. Bugs were in the sandwich. Apple was rotten and had worms. 100% garbage. Do not eat here ... ever!
Atmosphere: 1
Food: 1
Service: 1
Rima S
I love the location, the decor, and the comfortable settings. but sometHong is missing. the cute cozy atmosphere with warm food is overshadowed by the cold and not very happy staff. maybe they are underpaid. the food picture does not resemble the actual food. the egg white sandwich was very bland and the hot chocolate tasted like 2% milk. this place has a potential to be more successful than starbucks with very few changes. happier and more friendly staff and much better coffee
Atmosphere: 4
Food: 2
Service: 3
Gina Zhang
After I ordered in the drive thru I had to wait another 20 minutes trapped in line even though I was only the second car. The car in front of me had to wait a long time for them to bring her food. When they finally brought it, it turned out they were missing part of her order so they took another order for them at the window, any other drive thru would have had her pull up. When i finally got to the window they didn’t even have my order ready that I ordered 20+ minutes ago by now. Two employees were arguing/discussing the status of my order. I waited a couple minutes and just drove off without my food. What were the employees even doing in there? They really should not even have a drive thru option. Completely incompetent work and a total waste of time.
Service: 1
Maria Becerra
The service was not like other Panera Bread locations. This was far most the worst location and experience I ever had. I will never come to this location again. Every other location the staff is so nice and helpful. The Staff here are not friendly nor helpful at all. I will never bring my family here again!!!
Atmosphere: 1
Food: 4
Service: 1
Tiana T.
As I sit here in this drive thru, this is how long of a time I had to write this review. I came here today and ordered myself and coworkers a meal on my lunch break. I arrived here at 11:45am, they took my order at the drive thru immediately. I should’ve known that was too good to be true. I sat behind a car, not sure what was going on but it’s now 12:15pm and I’m JUST now arriving to the window to purchase the meals and receive my drink only for the meals to not be given to me. The wait in the narrow drive thru with only one way out is HORRIBLE. If I could’ve left out the line I would have. Ashli was amazing at the window. She saved you guys with her customer service and that’s what got you all the 1 star. Oh yeah, I ended up getting my meal and driving off at 12:22pm. For timestamp purposes.
Atmosphere: 1
Food: 5
Service: 5
ben uhde
it took 30 mins for mac and cheese
Atmosphere: 1
Food: 1
Service: 1
maria esparolini
I definitely did not get what I asked for at the drive through, it was coffee. I went in, and they could careless.
But, I did get it myself inside.
Pretty sure she did it on purpose, no doubt.
She should quit today or better yet, get fired .
Atmosphere: 1
Food: 1
Service: 1
Barbara Topley
Ordered new ciabatta French dip sandwhich. Do not order! Hardly any meat at all, little cheese. NOT worth the high price!! Also ordered the chicken BLT with avocado. NO Avocado! Very disappointing!!
Food: 3
Service: 4
Puggy Jones
CHECK YOUR ORDER. We just had a sandwich left off an order and we paid for it. This has happened multiple times. Just check your order before leaving. I ordered inside and did take out.
Atmosphere: 3
Food: 4
Service: 1
Heber Rodriguez
This place used to be a nice place. Now, it's a dirty place. The carpet is messy and full of crumbs of food. The tablets are the same thing. When my sandwich was ready, the cover of the sandwich and half of the ingredients inside were on one side of the other on the other side; they didn't care. They didn't have coffee; it was 9 am, and they just said, "NO COFFEE UNTIL 10:30 am". Ultimately a messy place after it was one of my favorites. I won't recommend this place, and I won't come back again.
This is the most disorganized Panera I’ve ever visited. I placed an order on the app and waited over 25 minutes for a premade pastry and an empty coffee cup. I waited in the designated pickup area, as instructed, until I finally asked someone about my order. I was then told I could get it from the cashier. If I didn’t speak up, I would still be waiting. This whole experience was totally unacceptable and a waste of my time.
Atmosphere: 2
Food: 3
Service: 1
Shar-Reese Alfred
I went through the drive thru and ordered a Frontega chicken full sandwich. Paid for it and received only half. I went back through the drive through immediately and explained what happened. To my surprise Christian told me he would make it himself and he did!!! Not only did he get it right, he went above and beyond by remaking the entire order and offering a free cookie for the inconvenience! My food was hot and super delicious!!! I must admit this is the best prompt and professional service that I have received at this location in a while. Thank you Christian!!!! You are a shining star and restored my belief in great customer service at this Panera location!!!!! Bravo ? stay blessed sir!!! You deserve a promotion!
1/4 of sandwich had no meat or cheese. Bugs were in the sandwich. Apple was rotten and had worms. 100% garbage. Do not eat here ... ever!
Atmosphere: 1
Food: 1
Service: 1
I love the location, the decor, and the comfortable settings. but sometHong is missing. the cute cozy atmosphere with warm food is overshadowed by the cold and not very happy staff. maybe they are underpaid. the food picture does not resemble the actual food. the egg white sandwich was very bland and the hot chocolate tasted like 2% milk. this place has a potential to be more successful than starbucks with very few changes. happier and more friendly staff and much better coffee
Atmosphere: 4
Food: 2
Service: 3
After I ordered in the drive thru I had to wait another 20 minutes trapped in line even though I was only the second car. The car in front of me had to wait a long time for them to bring her food. When they finally brought it, it turned out they were missing part of her order so they took another order for them at the window, any other drive thru would have had her pull up. When i finally got to the window they didn’t even have my order ready that I ordered 20+ minutes ago by now. Two employees were arguing/discussing the status of my order. I waited a couple minutes and just drove off without my food. What were the employees even doing in there? They really should not even have a drive thru option. Completely incompetent work and a total waste of time.
Service: 1
The service was not like other Panera Bread locations. This was far most the worst location and experience I ever had. I will never come to this location again. Every other location the staff is so nice and helpful. The Staff here are not friendly nor helpful at all. I will never bring my family here again!!!
Atmosphere: 1
Food: 4
Service: 1
As I sit here in this drive thru, this is how long of a time I had to write this review. I came here today and ordered myself and coworkers a meal on my lunch break. I arrived here at 11:45am, they took my order at the drive thru immediately. I should’ve known that was too good to be true. I sat behind a car, not sure what was going on but it’s now 12:15pm and I’m JUST now arriving to the window to purchase the meals and receive my drink only for the meals to not be given to me. The wait in the narrow drive thru with only one way out is HORRIBLE. If I could’ve left out the line I would have. Ashli was amazing at the window. She saved you guys with her customer service and that’s what got you all the 1 star. Oh yeah, I ended up getting my meal and driving off at 12:22pm. For timestamp purposes.
Atmosphere: 1
Food: 5
Service: 5
it took 30 mins for mac and cheese
Atmosphere: 1
Food: 1
Service: 1
I definitely did not get what I asked for at the drive through, it was coffee.
I went in, and they could careless.
But, I did get it myself inside.
Pretty sure she did it on purpose, no doubt.
She should quit today or better yet, get fired .
Atmosphere: 1
Food: 1
Service: 1
Ordered new ciabatta French dip sandwhich. Do not order! Hardly any meat at all, little cheese. NOT worth the high price!! Also ordered the chicken BLT with avocado. NO Avocado! Very disappointing!!
Food: 3
Service: 4
CHECK YOUR ORDER. We just had a sandwich left off an order and we paid for it. This has happened multiple times. Just check your order before leaving. I ordered inside and did take out.
Atmosphere: 3
Food: 4
Service: 1
This place used to be a nice place. Now, it's a dirty place. The carpet is messy and full of crumbs of food. The tablets are the same thing. When my sandwich was ready, the cover of the sandwich and half of the ingredients inside were on one side of the other on the other side; they didn't care. They didn't have coffee; it was 9 am, and they just said, "NO COFFEE UNTIL 10:30 am". Ultimately a messy place after it was one of my favorites. I won't recommend this place, and I won't come back again.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
This is the most disorganized Panera I’ve ever visited. I placed an order on the app and waited over 25 minutes for a premade pastry and an empty coffee cup. I waited in the designated pickup area, as instructed, until I finally asked someone about my order. I was then told I could get it from the cashier. If I didn’t speak up, I would still be waiting. This whole experience was totally unacceptable and a waste of my time.
Atmosphere: 2
Food: 3
Service: 1
I went through the drive thru and ordered a Frontega chicken full sandwich. Paid for it and received only half. I went back through the drive through immediately and explained what happened. To my surprise Christian told me he would make it himself and he did!!! Not only did he get it right, he went above and beyond by remaking the entire order and offering a free cookie for the inconvenience! My food was hot and super delicious!!! I must admit this is the best prompt and professional service that I have received at this location in a while. Thank you Christian!!!! You are a shining star and restored my belief in great customer service at this Panera location!!!!! Bravo ? stay blessed sir!!! You deserve a promotion!
Atmosphere: 5
Food: 5
Service: 5
I love coming to this place for a quick bite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse BBQ Chicken Sandwich, New Pomegranate Hibiscus Tea - Naturally Flavored Herbal Tea, Bacon Turkey Bravo
Forgot the apples for my salad. Gave me a max and cheese cup when I paid for a bowl
Horrible service and very long waiting time!
Atmosphere: 1
Food: 3
Service: 1
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