Piece of Cake Inc.

Service 10/10 and cakes are sooo good!

Atmosphere: 5

Food: 5

Service: 5

bought 2 slices for a friends birthday. driest cake i’ve ever had. they use to have good really cake. not anymore..

Best cakes

Atmosphere: 5

Food: 5

Service: 5

Piece of Cake is a piece of heaven. The birthday cake flavor is magnificent! ?

Atmosphere: 4

Food: 5

Service: 5

4/18/2024 - first and last time here. For $5+ a slice, they need to do better.Much to my surprise, they had yellow cake with chocolate icing for my fiancés birthday, which you can’t find this flavor much anymore. The cake was SO dry! I also bought a separate slice of chocolate with chocolate frosting. It was a tad more moist than the yellow cake, but it was not great.The lady checking me out was nice, but there was a language barrier which made it difficult to interact.I was trying to patronize a small business, but was really disappointed.

Atmosphere: 3

Food: 1

Service: 3

Amazing service, great prices, and good variety. Highly recommend trying them if you have a sweet tooth

Atmosphere: 5

Food: 5

Service: 5

I don’t know about all of these low reviews, I stopped at a Piece of cake on 03/19/24 and picked up a piece of plain pound ale, peach pound cake and cup cake.They were delicious, moist and so yummy!!I grew up in a household where we baked all the time and I the pound cake and cupcakes tasted just like mine.I am going back to JC in a few weeks and will be stopping by to get some cake and cupcakes!!!

Recommended dishes: Peach Pound Slice

I have been ordering cakes from Piece of Cake for years (so long that when I started the only location was in Buckhead). We order them at my office, I have drug these cakes on vacation, bought for special occasions. Never again!!! I ordered 6 cupcakes (carrot cake), did I mention ordered. They were completely inedible. So dry. The reason for the 2 stars is the frosting was good. The cake part was awful. Also, these cakes are now over 50.00. I am so disappointed in the customer service and yes I did email the manager. No response. Save your money and order from Publix. Not a fan any longer.

The last time I had ordered any confections from this establishment was in 2014. I decided after trusting that the quality and ingredients have not changed, to order a half dozen cup cakes for my manager's birthday. This was even after looking at the reviews (warned). Well, disappointment and embarrassment was the flavor of the day. First of all, they did not have the flavors I really wanted, because it required pre-ordering (not noted on their website by the way). I chose a substitute flavor, (lemon) and was told that it was all sold out, when I picked up my order. But was assured on the phone it was available, after I paid of course (not happy about prepaying for something that was not available...smh) My manager was pleased with the gesture but was clearly dismayed after sampling the cup cakes that I talked up. If you are looking for dry, bland, flat, flavorless, insipid, cup cakes, this is the place.

Atmosphere: 5

Food: 1

Service: 2

My husband ordered a German Chocolate cake, which is my favorite cake for my surprise birthday dinner from the Duluth location on Medlock. When it was presented, everyone was so ready to get a piece. However, after tasting it, noone asked for seconds nor did they want to take a slice home. I've never had that happen. The cake was not the quality that Piece of Cake is known for. It was dry with a subpar taste! I went to throw it away this morning (4 days later) and my sister said call them first. I did and the manager told me they have a 48 hour policy. No apology or anything a sincere Lack of customer service but, instead to appease me she said, the only thing I can do is offer you 25% off your next purchase. It was an insult to me. So, I declined and I told her, I would be leaving a less than favorable review. Please note, I did not want my money back but and apology and a offer to make me a large cupcake would have been nice. Especially since my birthday cake was a Huge FLOP! So, goodbye PieceOC! Hello, Nothing Bundt Cake!

Atmosphere: 1

Food: 1

Service: 1

I came here just as a pick up order for Uber. I was greeted by the nicest woman..I forgot to get her name. She wore a Bob cut.She seemed to only worry about how I was doing and felt. I was offered the white chocolate cake and this was an amazing cake.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: White Chocolate Layer Cake

Omg the best the birthday cake is amazing these is the place to get cakes and cupcakes ?

Desserts and cakes look amazing but very rude manager or owner , short hair glasses and name starts with a P I believe. I was shocked how rude she was when I came in to pick up a delivery. She rudely almost told me to be quiet when trying to make a purchase saying yes yea yea. I will never shop here because of that experience.

Costumer service is lacking and the cake was Dry.

Nice one