Rude customer service from employee tonight. He was very unprofessional and had a bad attitude.
Nicholas Burns
This location refuses to make certain drinks through the drive thru. Poor service
Service: 1
Kendra Barquero
Did a mobile order and was checking my emails while I waited for it to be ready. As I was waiting an employee came up to me and said “this cafe is for paying customers only”. Not only was I embarrassed, but the employee did not apologize once I went to pick up my order. She just stood there and stared.
Atmosphere: 1
Food: 1
Service: 1
Steph B
My favorite Starbucks in the Duluth area hands down! The staff here are so personable, friendly and helpful and always make a point to say hello to my pup as we drive through. This has now become a weekly ritual for us after our walk, and at 13yrs of age, my dog can absolutely get a pup cup every week! In fact, if we go for a walk and I drive straight home she pouts. Thanks to the wonderful staff for making us feel so welcome.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Bindschusz
Sophie got upset because I advised her my drink was made incorrectly even though I asked when she handed it to me if it was made right because it looked like it was made wrong and she said it was. But then they want to get upset when I come back for a remake because they continue to make my drink incorrectly. Wouldn’t you rather me tell you at the drive-through that the drink is made wrong so you can quickly remake it instead of having me come all the way back and then get upset because I’m back again for a remake. Terrible attitudes.
Mark Zabilla
I refuse to shop at another Starbucks until the broader company of Starbucks allows us to pour our own sugar and creamer into our coffee again, as one allows an adult human to do. I get it they’re trying to pinch a few cents out of each order, but it makes the company look petty.
estreya rojas
this is my go to starbucks but ever since a new asian guy is taking orders, it’s gone down. he’s very disrespectful and clearly does not care about customers, handed me my drink and just said “here 😐” the way he was just taking the order “what do you want” it was just not the same as before. i miss all the nice ppl there :(
Atmosphere: 3
Food: 5
Service: 1
Ashley Hughes
Drive-thru. Quick and efficient. The teas I ordered were perfect.
Atmosphere: 5
Food: 5
Service: 5
Ariana Martínez
Worst customer service!!
Atmosphere: 1
Service: 1
Ezak Lee
I ordered a vanilla sweet cream cold brew with a shot of espresso, which is a drink I frequently get at Starbucks. However, this time, the drink looked unusually dark, which caught my attention. When I asked the employee about it, they explained that it was due to the espresso shot. This was surprising since I’ve ordered this drink many times before and it has never looked or tasted like this. Considering how expensive these drinks are, it was a disappointing experience.
Drinks were great as usual. Really disappointed that the woman standing behind the counter with a mask on, wouldn’t even speak to me. I stood there for an awkward amount of time and she couldn’t bring herself to even make eye contact. Luckily her very friendly coworker saw what was happening and rushed over. He definitely went above and beyond to be friendly.
Atmosphere: 5
Food: 5
Service: 1
Obsidian temple
Quick and tasty.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Caramel Macchiato
Joshua Mart Miller
Starbucks.
Atmosphere: 1
Food: 1
Service: 5
Coffee
mosquito still owes me airplane ticket. one of the google review star taken away.
and waterbottles here are not affordable yet not up to Starbucks standard. ithink everyone bought one.
wait... hold on as in Aldi's grocery's speed. igot my fund I'll add a star back to the review.
thanks. @ 20240917 191047 on the way from Duluth Walmartito to Suwanee public library.
edit @ 20240917 191306 why do i have only one heart on every google review? not sure.
Rude customer service from employee tonight. He was very unprofessional and had a bad attitude.
This location refuses to make certain drinks through the drive thru. Poor service
Service: 1
Did a mobile order and was checking my emails while I waited for it to be ready. As I was waiting an employee came up to me and said “this cafe is for paying customers only”. Not only was I embarrassed, but the employee did not apologize once I went to pick up my order. She just stood there and stared.
Atmosphere: 1
Food: 1
Service: 1
My favorite Starbucks in the Duluth area hands down! The staff here are so personable, friendly and helpful and always make a point to say hello to my pup as we drive through. This has now become a weekly ritual for us after our walk, and at 13yrs of age, my dog can absolutely get a pup cup every week! In fact, if we go for a walk and I drive straight home she pouts. Thanks to the wonderful staff for making us feel so welcome.
Atmosphere: 5
Food: 5
Service: 5
Sophie got upset because I advised her my drink was made incorrectly even though I asked when she handed it to me if it was made right because it looked like it was made wrong and she said it was. But then they want to get upset when I come back for a remake because they continue to make my drink incorrectly. Wouldn’t you rather me tell you at the drive-through that the drink is made wrong so you can quickly remake it instead of having me come all the way back and then get upset because I’m back again for a remake. Terrible attitudes.
I refuse to shop at another Starbucks until the broader company of Starbucks allows us to pour our own sugar and creamer into our coffee again, as one allows an adult human to do. I get it they’re trying to pinch a few cents out of each order, but it makes the company look petty.
this is my go to starbucks but ever since a new asian guy is taking orders, it’s gone down. he’s very disrespectful and clearly does not care about customers, handed me my drink and just said “here 😐” the way he was just taking the order “what do you want” it was just not the same as before. i miss all the nice ppl there :(
Atmosphere: 3
Food: 5
Service: 1
Drive-thru. Quick and efficient. The teas I ordered were perfect.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service!!
Atmosphere: 1
Service: 1
I ordered a vanilla sweet cream cold brew with a shot of espresso, which is a drink I frequently get at Starbucks. However, this time, the drink looked unusually dark, which caught my attention. When I asked the employee about it, they explained that it was due to the espresso shot. This was surprising since I’ve ordered this drink many times before and it has never looked or tasted like this. Considering how expensive these drinks are, it was a disappointing experience.
Food: 1
Restaurantji Recommends
If you do. Ot know Starbucks...get out more.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich, Bacon Gouda & Egg Sandwich
Drinks were great as usual. Really disappointed that the woman standing behind the counter with a mask on, wouldn’t even speak to me. I stood there for an awkward amount of time and she couldn’t bring herself to even make eye contact. Luckily her very friendly coworker saw what was happening and rushed over. He definitely went above and beyond to be friendly.
Atmosphere: 5
Food: 5
Service: 1
Quick and tasty.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Iced Caramel Macchiato
Starbucks.
Atmosphere: 1
Food: 1
Service: 5
mosquito still owes me airplane ticket.
one of the google review star taken away.
and waterbottles here are not affordable yet not up to Starbucks standard. ithink everyone bought one.
wait... hold on as in Aldi's grocery's speed. igot my fund I'll add a star back to the review.
thanks. @ 20240917 191047 on the way from Duluth Walmartito to Suwanee public library.
edit @ 20240917 191306
why do i have only one heart on every google review? not sure.
Atmosphere: 4
Food: 4
Service: 4
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