Starbucks
6555 Sugarloaf Pkwy, Duluth
(770) 814-7190
Recent Reviews
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I arrived at this location at 5:59 AM on Monday, August 11, with a 12-hour work shift ahead. The cashier walked in at the same time as me, and when I politely suggested starting with dark roast coffee first so it would be ready in a few minutes, she responded with a nasty attitude, saying they’re “not open yet.” I understand it was one minute before opening, but for an early morning business, you’d expect them to be ready for customers right at opening time. If you’re an early bird expecting coffee at 6 AM sharp, this is not the place—you’ll be waiting while they get themselves ready. Poor customer service and zero sense of urgency.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, clean area. Thank you.
Atmosphere: 5
Service: 5
Great atmosphere and wonderful coffee take a friend and enjoy😊
Atmosphere: 5
Food: 5
Service: 5
This location would be a convenient location to patronize for anyone in the area. Unfortunately, if you are not shopping in the store, it is not worth the headache. I past this location on my way to work and the times I purchase are horrible. I placed my order on the mobile app, my order processed and I get to the store to find out the espresso machine is down. Another time I pull up and it appears closed, but oh no someone was there I guess they were still tired. Today was just ridiculous! Mobile order was processed and showed my order was ready. I get there after the app showed it was done. I had to wait an additional 15 minutes to receive my complete order. This set me back and now I am arriving to work late and my confidence in the employee to provide timely service at this location is definitely gone. To make matters worst I settle for less than when going here because I can never order my favorite Caramel Brûlée Latte. The lesson learned is to not go here if you want the Starbucks experience because you will not find it here!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Bacon Gouda & Egg Breakfast Sandwich
I’m sitting here now. It’s only 7 people in line and it’s taking 10 minutes to get my latte after I’ve got my egg bites. With 7 workers behind the counter
Stopped in for a Sunday coffee. Drink was not to Starbucks standards. After waiting for the barista to decide it was time to service a growing line we were greeted with a less than welcoming attitude. The white chocolate mocha was pure sugar and un tasteful.
Atmosphere: 3
Food: 1
Service: 1
Slow, mixed up
Atmosphere: 2
Food: 4
Service: 1
My triple espresso wasn’t. Didn’t realize it until I left.
They don't respect the service schedule
Sent my order to the wrong location. The young lady was kind enough to remake my order , no charge. Really appreciated it.
Atmosphere: 4
Service: 5
Recommended dishes: Mango Dragonfruit Refresher
Restaurantji Recommends
I came here at 3 pm on a weekday and the barista told me they couldn’t serve me because they were closing for the day.
Do you save your coffee beans? The color of chai tea latte and cafe latte is the same, and the coffee here just tastes like water.
Atmosphere: 2
Food: 1
Service: 2
I came here around 3pm on a Saturday. There was no line. Guess I was just lucky. The barista was fast and polite. They also had free samples. My drink was amazing and I left happy.
Atmosphere: 5
Food: 5
Service: 5
Fast & perfect service! Quick and efficient flow at this location with great coffee and good food!
Stood in line for 15 minutes just to get to the front and be told they didn’t have any of the items I tried to order. Why not put a sign up of the items you are out of so people don’t waste their time! And service is always slow they need more people behind the counter.
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