Starbucks should not have bartisa who has attitudes with customer. Please respect to client who bring the business to you guys. Mr.Brian, if you are not happy with your job, please find something else to do. Throwing and slamming stuff is not the way Starbucks should serve customers.
Service: 1
Phong Nguyen
I placed a drink order via Mobile Order but waited more than 30 minutes without receiving it unless I asked. After 20 minutes, I asked the staff and was told that the store was very busy and I needed to wait longer. Another 10 minutes later, I checked again and found that the drink had been placed in a different area, not at the Mobile Order pickup counter, and there was no notification at all. This type of service experience is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
yordy Franco
Caffe here test like shit
S M
Drove all the way there this Tuesday and the doors were locked! No sign on the door, NOTHING. Google still stated they were open. Called this morning to see if they were open and asked about Tuesday, the rude ssa Black dude stated that he doesn't have to say why they were closed on Tuesday. Yep, won't be spending another dime here.
Atmosphere: 1
Food: 1
Service: 1
Kayla
Was stopping by early before work to get my coworker a surprise drink for her birthday. Waited 15 minutes in line and noticed other people leaving except a few others. I pulled up to the screen to wait another 5 minutes before I started saying hello?? Decided to pull up to the window and the lights were off, nobody in sight. No closed signs or anything!!!!
Atmosphere: 1
Food: 1
Service: 1
flores italia
My Favorite Starbucks!!! The staff is always very helpful even during busy hours!!
Atmosphere: 5
Food: 5
Service: 5
J A (AJ)
The worst Starbucks. Just a cup of hot coffee, and wait more than 30mins. Asked them twice, and they said too busy to check it. Have to ask another guy to do double check and get it.
Atmosphere: 1
Food: 1
Service: 1
Darnell Clarke
Awesome staff
Atmosphere: 5
Food: 5
Service: 5
Magdalena Young
Likely the dirtiest Starbucks I've ever visited. From outside, it looked aalmost abandoned or out of service, really dirty windows all around, trash on the ground. Inside, dirty floors, dirty pick-up counters, dirty condiments counter. Bathroom, trash on the ground and filthy floor. The Baristas (4 if them) looked like they didn't talk to each other. Coffee was good, but the overall experience when compared to other Starbucks locations was lacking.
Atmosphere: 1
Service: 3
Sarah Chico
Shafwan was very nice! Friendly and super helpful!
After driving overnight from west palm beach fl We decided my wife+kids, to stop at this location for abit and use restroom. Asap.!! First thing we run to the door but was locked. Than I ask front desk and this person (dark colored, bearded with vision glasses response. Can’t get his name. Are you ordering today? My response. Could y repeat that message please?…this time was more lauded. (Even my kids and wife notes)are y ordering toy?. If yes I will let use the “rstrm” i say yes that’s why we here! In my opinion. This type of behavior should take in consideration for future events or gets trained on higher levels to meet the services standards staff Thanks See y next time
Atmosphere: 5
Food: 5
Service: 1
Tricia Solinski
Typical Starbucks. The staff ks amazing and well trained. They had trouble with the drive through hearing us... i don't think thats a staff issue as much as a service the mic issue. The staff was VERY patient and kind about it. I give the food a lower score because there is something at this location like the water or a mix up of flavors due to improper food stuff or something makes the caramel taste like amaretto.
Atmosphere: 5
Food: 3
Service: 4
Amna Khalid
Fast and friendly service! Love their croissants and cheese Danish its my favorite thing to order
Atmosphere: 5
Food: 5
Service: 5
Modesty Foye
I came into this Starbucks hoping for a warm, welcoming environment, instead, I left in tears.
I walked in respectfully and let the staff know I was waiting on my husband to send me money so I could make a purchase. Rather than being treated like a person, I was told, loudly and without compassion, “You have two minutes or I’m going to have to ask you to leave.” VERY LOUDLY AND PROUDLY AND OTHER CUSTOMERS LOOKED AT ME.
I understand policies. But I also understand humanity and this interaction lacked any. I understand some of the people that come in and make it a horrible experience I get it. But as human beings we should have the ability to read people and give them GRACE. becaue of that I waas sitting outside for an hour or two. What if I was injured, would you have done it if I waas another race, another class? I wasn’t disruptive. I wasn’t asking for anything free. I was simply waiting for funds. The tone, the delivery, and the public embarrassment made me feel invisible and judged. I was emotional y’all assumed I was homeless and I actually make more than the guy that approached me. But it’s hurtful because yall talk to human beings like this all of the time. The cashier with glasses upfront need to be humbled respectfully .
This experience was humiliating and deeply hurtful. There are better ways to communicate policy without stripping someone of their dignity. Starbucks, please train your staff to lead with kindness, not control. We all deserve that especially in hard times.
Starbucks should not have bartisa who has attitudes with customer. Please respect to client who bring the business to you guys. Mr.Brian, if you are not happy with your job, please find something else to do. Throwing and slamming stuff is not the way Starbucks should serve customers.
Service: 1
I placed a drink order via Mobile Order but waited more than 30 minutes without receiving it unless I asked.
After 20 minutes, I asked the staff and was told that the store was very busy and I needed to wait longer.
Another 10 minutes later, I checked again and found that the drink had been placed in a different area, not at the Mobile Order pickup counter, and there was no notification at all.
This type of service experience is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Caffe here test like shit
Drove all the way there this Tuesday and the doors were locked! No sign on the door, NOTHING. Google still stated they were open. Called this morning to see if they were open and asked about Tuesday, the rude ssa Black dude stated that he doesn't have to say why they were closed on Tuesday. Yep, won't be spending another dime here.
Atmosphere: 1
Food: 1
Service: 1
Was stopping by early before work to get my coworker a surprise drink for her birthday. Waited 15 minutes in line and noticed other people leaving except a few others. I pulled up to the screen to wait another 5 minutes before I started saying hello?? Decided to pull up to the window and the lights were off, nobody in sight. No closed signs or anything!!!!
Atmosphere: 1
Food: 1
Service: 1
My Favorite Starbucks!!! The staff is always very helpful even during busy hours!!
Atmosphere: 5
Food: 5
Service: 5
The worst Starbucks. Just a cup of hot coffee, and wait more than 30mins.
Asked them twice, and they said too busy to check it.
Have to ask another guy to do double check and get it.
Atmosphere: 1
Food: 1
Service: 1
Awesome staff
Atmosphere: 5
Food: 5
Service: 5
Likely the dirtiest Starbucks I've ever visited. From outside, it looked aalmost abandoned or out of service, really dirty windows all around, trash on the ground. Inside, dirty floors, dirty pick-up counters, dirty condiments counter. Bathroom, trash on the ground and filthy floor. The Baristas (4 if them) looked like they didn't talk to each other. Coffee was good, but the overall experience when compared to other Starbucks locations was lacking.
Atmosphere: 1
Service: 3
Shafwan was very nice! Friendly and super helpful!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tomato with cheese was bad
Atmosphere: 2
Food: 1
Service: 4
After driving overnight from west palm beach fl
We decided my wife+kids, to stop at this location for abit and use restroom. Asap.!! First thing we run to the door but was locked. Than I ask front desk and this person (dark colored, bearded with vision glasses response. Can’t get his name. Are you ordering today? My response. Could y repeat that message please?…this time was more lauded. (Even my kids and wife notes)are y ordering toy?. If yes I will let use the “rstrm” i say yes that’s why we here! In my opinion. This type of behavior should take in consideration for future events or gets trained on higher levels to meet the services standards staff
Thanks
See y next time
Atmosphere: 5
Food: 5
Service: 1
Typical Starbucks. The staff ks amazing and well trained. They had trouble with the drive through hearing us... i don't think thats a staff issue as much as a service the mic issue. The staff was VERY patient and kind about it. I give the food a lower score because there is something at this location like the water or a mix up of flavors due to improper food stuff or something makes the caramel taste like amaretto.
Atmosphere: 5
Food: 3
Service: 4
Fast and friendly service! Love their croissants and cheese Danish its my favorite thing to order
Atmosphere: 5
Food: 5
Service: 5
I came into this Starbucks hoping for a warm, welcoming environment, instead, I left in tears.
I walked in respectfully and let the staff know I was waiting on my husband to send me money so I could make a purchase. Rather than being treated like a person, I was told, loudly and without compassion, “You have two minutes or I’m going to have to ask you to leave.” VERY LOUDLY AND PROUDLY AND OTHER CUSTOMERS LOOKED AT ME.
I understand policies. But I also understand humanity and this interaction lacked any. I understand some of the people that come in and make it a horrible experience I get it. But as human beings we should have the ability to read people and give them GRACE. becaue of that I waas sitting outside for an hour or two. What if I was injured, would you have done it if I waas another race, another class? I wasn’t disruptive. I wasn’t asking for anything free. I was simply waiting for funds. The tone, the delivery, and the public embarrassment made me feel invisible and judged. I was emotional y’all assumed I was homeless and I actually make more than the guy that approached me. But it’s hurtful because yall talk to human beings like this all of the time. The cashier with glasses upfront need to be humbled respectfully .
This experience was humiliating and deeply hurtful. There are better ways to communicate policy without stripping someone of their dignity. Starbucks, please train your staff to lead with kindness, not control. We all deserve that especially in hard times.
Atmosphere: 1
Food: 1
Service: 1
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