Taco Bell

2121 Pleasant Hill Rd, Duluth
(770) 476-8514

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Recent Reviews

Enjoyed a lunch here with my son who loves Taco Bell. Had an interesting experience with another patron who was under the influence of an unknown substance. He was carrying on and moving around the restaurant strangely. Overall, he ended up getting kicked out after attempting to use a coupon incorrectly and harassing the staff. Thankfully the staff handled it and apologized to us afterward. I was appreciative of their help!
Everything but the AI ordering system was amazing. I had to clear my order with the AI system twice before a real person came and got it right. Whatever LLM Taco Bell created is mid at best and then employee working there shared my sentiment. After i complained about the AI ordering system to the employee for a few min they handed me a piece of paper that said “now hiring”. Idk what they think i can do to fix the AI but that’s beyond what anyone can do at a Taco Bell restaurant.
The food is always great, but what I don’t understand is forcing customers to use the kiosk. Some customers have disabilities and struggle with things of that sort. I witness three customers struggling with the kiosk and wanting more of a traditional ordering experience and the guy at the counter would not give them this option. His words were that he couldn’t, that they have switched to all kiosk.

I understand that it is generally faster to use a kiosk,...

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