Ordered a bacon Swiss chicken. Got a plain chicken sandwich ?
Atmosphere: 4
Food: 4
Service: 4
Collin Davis
Mold everywhere on ceiling roof leaks everywhere water pouring on the ground while trying to order just had to turn around and walk out after the pipe started leaking on the person infront of me. Black mold was everywhere on the ceiling. Staff is nice but the store is falling apart never eating here.
Atmosphere: 1
Food: 1
Service: 1
F Paez
I always think that it is unfortunate that in Latin American countries the brand is taken care of with excellent service, perfect food, cleanliness of the restaurants BUT HERE IN THE USA WHERE THE BRAND WAS CREATED IT IS A TOTAL NEGLECT, TERRIBLE SERVICE, TOTAL DIRT, THE CASHIER DELIVERS THE FOOD THEY WORK WHEN THEY FEEL LIKE, THE EMPLOYEES DON'T CARE ABOUT THE CUSTOMERS.I always think that it is unfortunate that in Latin American countries the brand is taken care of with excellent service, perfect food, cleanliness of the restaurants BUT HERE IN THE USA WHERE THE BRAND WAS CREATED IT IS A TOTAL NEGLECT, TERRIBLE SERVICE, TOTAL DIRT , THE CASHIER DELIVERS THE FOOD THEY WORK WHEN THEY FEEL LIKE, THE EMPLOYEES DON'T CARE ABOUT THE CUSTOMERS.
Atmosphere: 1
Food: 3
Service: 2
Jim Reed
This place is shabby inside. Roof leaks, folks hitting the soda machine to make it work. Missing baseboard tiles. Holes in the walls. Noticed my last review here was 4 years ago. Probably be a while before I come back.
Atmosphere: 1
Food: 3
Service: 2
Katherine
Just went through the drive through to get some cheesy tots. Judy was working the window and was so sweet and kind!
Atmosphere: 5
Food: 5
Service: 5
Becky Pedler
Went through drive through. Order was not verified and was incorrect. When I got home (3 miles) the food was completely cold. No warmth at all. The cheese didn't even try to melt.
Food: 3
Service: 2
Jacques S.
don't come here i order in the app and these people are unprofessional never have what you ordered then act dumb and don't want to fix it who ever is the franchisee is needs to get in here asap to fix Buisness
Trillian Penn
After repeating my order three times in the drive-thru, the order was still WRONG! No ice in my beverage, that was NOT requested. Ordered cheese on my sandwich, none! Ordered onion rings instead of fries, received fries. Tried calling the location to report the issue, no answer after 16 attempts. I was there 12.28.23 between 2:30 - 3:00pm. NEVER again! Oh, and NO receipt.
Atmosphere: 2
Food: 1
Service: 1
Yong il Lee
The staff was very unfriendly and had the ability to make the other person feel bad.
Service: 1
John Dowd
Slow. Food was hastily thrown together and the fries were lukewarm warm.
Big mad guy was very rude at the front counter with a red shirt on .. they gave me the wrong order in drive through he was very rude told me I needed to speak up. I told him he was very rude. He kept talking I asked for a refund He kept talking I asked him to stop he said "Make me" I would rather eat MacDonalds then eat here. He really needs help with customer service skills. I understand burger king practically hires anybody that need a job but some people just don't need job.
Atmosphere: 1
Food: 1
Service: 1
Queen G
The person taking my order was curt and unpleasant. Lacked customer service skills. My fries were upside down in the bag. Mind you there was no line at 12:00 p.m., that should have been a warning. Trudy or Judy (sorry for messing up your name, was the only professional server at this location. She apologized for the mishandling of my food and made sure I got what I needed. Thank you, Tr(J) udy! I'm sure you are not thanked enough for all you do. Thank you for your professionalism and great customer service. You are the ONLY 5 star this place will receive.
Atmosphere: 1
Food: 2
Service: 2
D Mal
The only thing that's King is the name Pauper burgers at Kingly prices. Travel to another Kingdom and get a better burger!
Atmosphere: 1
Food: 2
Service: 2
Dash B.
if the drive-through lady working September 14 at 8:30 AM, would get off her phone and make a fresh order of French toast sticks instead of ignoring my request, what's so hard about that? I hate that this Burger King is the closest to me. I literally hate this location.
James Moore
I would give negative 10 stars. I ordered the new snack wrap I was craving after seeing tons of commercials and was highly disappointed. I can’t even explain what I received just take a look at the picture y’all should be ashamed. I understand it’s $2.99 but it’s the principle. Order #23 subtotal $20.58. 9/3/23 2:09
Ordered a bacon Swiss chicken. Got a plain chicken sandwich ?
Atmosphere: 4
Food: 4
Service: 4
Mold everywhere on ceiling roof leaks everywhere water pouring on the ground while trying to order just had to turn around and walk out after the pipe started leaking on the person infront of me. Black mold was everywhere on the ceiling. Staff is nice but the store is falling apart never eating here.
Atmosphere: 1
Food: 1
Service: 1
I always think that it is unfortunate that in Latin American countries the brand is taken care of with excellent service, perfect food, cleanliness of the restaurants BUT HERE IN THE USA WHERE THE BRAND WAS CREATED IT IS A TOTAL NEGLECT, TERRIBLE SERVICE, TOTAL DIRT, THE CASHIER DELIVERS THE FOOD THEY WORK WHEN THEY FEEL LIKE, THE EMPLOYEES DON'T CARE ABOUT THE CUSTOMERS.I always think that it is unfortunate that in Latin American countries the brand is taken care of with excellent service, perfect food, cleanliness of the restaurants BUT HERE IN THE USA WHERE THE BRAND WAS CREATED IT IS A TOTAL NEGLECT, TERRIBLE SERVICE, TOTAL DIRT , THE CASHIER DELIVERS THE FOOD THEY WORK WHEN THEY FEEL LIKE, THE EMPLOYEES DON'T CARE ABOUT THE CUSTOMERS.
Atmosphere: 1
Food: 3
Service: 2
This place is shabby inside. Roof leaks, folks hitting the soda machine to make it work. Missing baseboard tiles. Holes in the walls. Noticed my last review here was 4 years ago. Probably be a while before I come back.
Atmosphere: 1
Food: 3
Service: 2
Just went through the drive through to get some cheesy tots. Judy was working the window and was so sweet and kind!
Atmosphere: 5
Food: 5
Service: 5
Went through drive through. Order was not verified and was incorrect. When I got home (3 miles) the food was completely cold. No warmth at all. The cheese didn't even try to melt.
Food: 3
Service: 2
don't come here i order in the app and these people are unprofessional never have what you ordered then act dumb and don't want to fix it who ever is the franchisee is needs to get in here asap to fix Buisness
After repeating my order three times in the drive-thru, the order was still WRONG! No ice in my beverage, that was NOT requested. Ordered cheese on my sandwich, none! Ordered onion rings instead of fries, received fries. Tried calling the location to report the issue, no answer after 16 attempts. I was there 12.28.23 between 2:30 - 3:00pm. NEVER again! Oh, and NO receipt.
Atmosphere: 2
Food: 1
Service: 1
The staff was very unfriendly and had the ability to make the other person feel bad.
Service: 1
Slow. Food was hastily thrown together and the fries were lukewarm warm.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Big mad guy was very rude at the front counter with a red shirt on .. they gave me the wrong order in drive through he was very rude told me I needed to speak up. I told him he was very rude. He kept talking I asked for a refund He kept talking I asked him to stop he said "Make me" I would rather eat MacDonalds then eat here. He really needs help with customer service skills. I understand burger king practically hires anybody that need a job but some people just don't need job.
Atmosphere: 1
Food: 1
Service: 1
The person taking my order was curt and unpleasant. Lacked customer service skills. My fries were upside down in the bag. Mind you there was no line at 12:00 p.m., that should have been a warning. Trudy or Judy (sorry for messing up your name, was the only professional server at this location. She apologized for the mishandling of my food and made sure I got what I needed. Thank you, Tr(J) udy! I'm sure you are not thanked enough for all you do. Thank you for your professionalism and great customer service. You are the ONLY 5 star this place will receive.
Atmosphere: 1
Food: 2
Service: 2
The only thing that's King is the name Pauper burgers at Kingly prices. Travel to another Kingdom and get a better burger!
Atmosphere: 1
Food: 2
Service: 2
if the drive-through lady working September 14 at 8:30 AM, would get off her phone and make a fresh order of French toast sticks instead of ignoring my request, what's so hard about that? I hate that this Burger King is the closest to me. I literally hate this location.
I would give negative 10 stars. I ordered the new snack wrap I was craving after seeing tons of commercials and was highly disappointed. I can’t even explain what I received just take a look at the picture y’all should be ashamed. I understand it’s $2.99 but it’s the principle. Order #23 subtotal $20.58. 9/3/23 2:09
Atmosphere: 1
Food: 1
Service: 1