Milano Pizza & Subs

DO NOT ORDER!!! My husband and I are new to Dunwoody. So we decided to give this place a try against my better judgement, because the establishment looked unkept and just nasty. The old man was the rudest person I’ve encountered!! Every question (2 questions) I asked he just pointed at the signs/ menu as if he was too disgusted to talk…smh. He finally opened his mouth to say “You can’t read” to which I replied “that’s just rude” and he said “ Get Out”. I’m not sure if he is just a miserable bitter for whatever reason old man or if he is racist. Either way we work too hard for our money to allow such ignorant and rude behavior!! This place needs to be closed down immediately.

Atmosphere: 1

Service: 1

Taste just like NY style. Loved the pepperoni slice.

Atmosphere: 3

Food: 5

Service: 5

I got a slice of pizza under $3 and it was amazing. I might have to get a large it was so good!

Called in to place an order and was approached with the nastiest attitude from the woman who picked up. If you couldn’t hear what the customer had to say on the phone then its human decency to ask to repeat again nicely and patiently and not with a mocking tone it’s extremely condescending and no customer deserves that its super unprofessional and the employees should reflect on themselves. Looking through the other reviews about smiliar experiences I see the business replied claiming “theyre proud of their 31 yrs of great customer service”…but if there was “great customer service” to be proud of why so many reviews complaining about the unnecessary attitude..?

Atmosphere: 1

Service: 1

The lady who answered the phone on Saturday August 17th is incredibly rude and hostile. We ordered takeout from this shop but she had such a nasty attitude and tone when we were nothing but polite. I would rather take my money somewhere else 10 out of 10 times than deal with someone’s unnecessary attitude and mocking tone.
***I hope the owner of this shop realizes this employees attitude is costing their business money!***

Atmosphere: 1

Service: 1

Google says they close at 9pm but since they don’t have help they closed early. Had to call 3 times for them to tell me that. The first 2 times I called they said they were closed for the evening as soon as they picked up the phone and hung up on my face. That’s not the way to treat customers. There’s a way to say it without being rude. I come here a lot but not sure I will be back.

Food: 5

Service: 1

Great pizza! Great price!

Food: 5

Service: 5

NEVER DISAPPOINTS!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza Day, Spinach Salad with Spinach and Tomato, Subs, Bottled Water, Garlic Bread, Pepperoni Pizza Slice with Pesto

Some of the best pizza in the area and absolutely cannot be beaten for the price.

Food: 5

DO NOT EAT HERE. Upon entering Milano Pizza & Subs, the old man at the counter rudely raised his voice at me and my mother, giving us no time to look at the menu. He immediately demanded we order. The establishment was extremely warm, to the point where me and my mother had to stand outside just to get any kind of air.

We watched, horrified, as they took our food out of the freezers and microwaved it all dish by dish. Somehow it took the two men working 25 minutes just to put FROZEN food in the MICROWAVE. All we ordered was ravioli and eggplant parm.

Once the food was done, the other man working to microwave everything announced that our food was done. I stepped inside, picked up my food, and asked the old man if this was everything. Instead of giving me a proper answer, he shooed me out of the restaurant

We got home, tasted it, and couldn't help but spit it out. The sauce was unseasoned and came out of a jar, while the ravioli and eggplant were both mushy and rubbery. Not worth $20, and if you value your dime then I recommend finding another place to eat lunch.

Atmosphere: 1

Food: 1

Service: 1

Haven't eaten it yet
Smells good!
Was only $7 and not pizza chain

Atmosphere: 3

Service: 5

Some of the best pizza in the area and absolutely cannot be beaten for the price.

Food: 5

Delicious pizza. Great prices.

Atmosphere: 5

Food: 5

Service: 5

NEVER would recommend this restaurant to ANYONE. Found what appeared to be a small claw of some sort in the lasagna we ordered. My family of five could not eat the food after our discovery, so I called them on the phone to inform them we'd appreciate our money back. They told me to drive to the restaurant to show them what we found, as they do not cook the food there that they get it from a vendor. Upon my arrival the old man rudely threw my box on the table and insisted he had no idea what it was, and that it was most probably a piece of plastic. I said it was most certainly a claw and he got in my face screaming that I needed to leave. He then pulled over a second guy who held it in his hands, also acting unsure of what it was, but asked me disrespectfully if I wanted to keep it to ask a veterinarian. I politely asked for a full refund and the owner threw down a 10 dollar bill, and screamed at me to never return there and to get out. Mind you we spent 40 dollars for our meal. I've never felt so uncomfortable/disrespected as a young woman. The place looked disgusting on the inside, so I'm not surprised they handled it this way. We've always done delivery so never knew what the place looked like. I said to him I was mindblown that he could speak to a woman this way, to which he looked at me and said you are not a woman. Again, never coming here in the future and I recommend you don't as well. Just terrible...

Atmosphere: 1

Food: 1

Service: 1

Poor customer service. Website not up to date. Rude staff. Dont advise coming here