El Rey Cantina

Our son has a dairy allergy and we informed our server of that and 2 bites in and he started having a reaction. Server and manager both blamed us for his reaction and didn’t even offer an apology.

We got one refill & then our drinks sat empty. Part of our order wasn’t hot, part of it was wrong- the quesadilla we ordered wasn’t cooked on the outside. We were told the manager was too busy to help

Server was preoccupied at the video game at the other corner of room or on her phone. We even noticed other customers in the room had to wave to get her attention. We were seated in the back room in the corner with chairs and tables stacked like a junk room beside us. Server never came with the check or to check on us. I called the restaurant from our table to speak with the manager and he came over and he did not do anything. Even after I said we will never be back. After talking with the manager, we had to ask for our check a second time. We were frequent patrons but will never return after this experience. VERY DISAPPOINTING!