Listen I don’t know if it’s just magic from Sabrina herself in that Strawberry Daydream refresher, but I’m like 99% convinced that the lovely person in glasses working the front today was some type of sorcerer or magician because that was the most delicious drink I’ve ever tasted in my life. I don’t even know if I’m ever gonna be able to order another drink because I just don’t see how it could top that one. Some true artist is working behind that counter. You’re onto great things my guy
Atmosphere: 5
Food: 5
Service: 5
Sarah O
Most flavors of their donuts were sold out when I visited in the afternoon yesterday. The guy from the drive-thru sounded nice but he needs to improve his communication skill when taking orders... he took longer time to take my order and a lady had to switch the spot to complete taking my order.
Atmosphere: 3
Food: 3
Service: 2
K Brown
Most of the time, everything is okay. But lately, the teas are rancid.
Atmosphere: 3
Food: 1
Service: 3
Heather Satterwhite
The employees are nice enough, but customer service is lacking. The drinks are highly inconsistent, and my most recent visit was a rip off, as the large had a medium's worth of coffee in it.
Food: 4
Service: 3
Jeffrey Newbern
Service is always a bit slower than other locations, but the staff is always friendly and professional
Atmosphere: 2
Food: 5
Service: 4
Daryl Flink
Terrible customer service. Two employees just standing there-one scrolling on their phone. One working hard obviously taking up the slack for the others.
Lance O'Neil
Its a Dunkin. No surprises, right? Good donuts. It's out of the way, so not very busy.
Atmosphere: 4
Food: 5
Service: 5
Tere Pulliam
Love their Avocado toast, my husband is allergic to beef and liked their turkey sausage cheese croissant. My favorite fast food breakfast place.
Atmosphere: 4
Food: 4
Service: 5
Jessica Cripps
They don't know how to heat the wraps up properly... It's always cold. The last time I went I asked them to heat the wrap up longer and it was still cold in spots. I don't have this problem at the peach orchard location. They are the best!
Atmosphere: 3
Food: 1
Service: 3
Daniel
Worst donuts I've had in years. They tasted like they were made with cardboard. They're close to my house but I'll be driving somewhere else for donuts.
Horrible restaurant! Always out of donuts by 10 am and found hair and a bug baked in my donut! Took it back they said it didn't come from us! It was baked in the food!!!!! Liars!
Atmosphere: 2
Food: 1
Service: 2
Melissa Street
Employees have no regard for their products. Chocolate donuts stacked upon each other. Icing melted all over. On the napkins on the straws. They could care less. Looking at you like you’re the problem. Poor presentation and complete apathy towards their product.
Food: 1
Service: 1
Michelle Clark
Had to get those Famous little MUNCHKINS!! ?. Can't resist those little bites, used the Drive Thru, friendly, fast service
Food: 5
Service: 5
Nichole Cooper
Asked to taste the tea before ordering, I have had many sour teas from this location. Upon trying it, it was indeed sour, almost rancid. I told the employee and they said they were only allowed to remake the tea if they ran out. I said, even if it’s bad, sour and a customer complains? They said yes, per management due to the cost they are only allowed to make it if they run out. If I want fresh tea they suggest coming in the early morning. Well, this did it for me, you knowingly serve tea that is bad, even after multiple customers have complained. Now this makes me question the freshness of the donuts. They seem to always be hard, makes me wonder if management is serving leftover donuts the next day due to cost - this would align with the plan they have set for the tea. No longer a patron at this location regardless of its convenience.
Atmosphere: 1
Food: 1
Service: 1
Raquel Mendez
Heather has a disgusting attitude. When you work in customer service, the last thing you do is take your frustration out on customers. As soon as she came to the window she was angry and obnoxious, never once did she greet or acknowledge me until she made weird hand signals of confusion when it was time to pay with Apple Pay. She then told me I had to move up to wait for my food. *there was no car behind me* - I asked if I could at least have my coffee before I move up and she said she would not give me any drink/ food until I move up. She was a horrible encounter to have especially when no caffeine is in my system. the other employee brought the food out and she was defending her coworker even though she blatantly stated “she didn’t know what happened during the transaction”. Whew. If you want drama and no tea, hit this Dunkin up. If not, any of the other Dunkin’s in the area will leave you much happier with better service and food. Also the food that was brought out was cold. I won’t be eating it and I hope the manager realizes how this staff behaves under the watch of team lead heather. Horrible, sad people. Never visiting this location again.
Listen I don’t know if it’s just magic from Sabrina herself in that Strawberry Daydream refresher, but I’m like 99% convinced that the lovely person in glasses working the front today was some type of sorcerer or magician because that was the most delicious drink I’ve ever tasted in my life. I don’t even know if I’m ever gonna be able to order another drink because I just don’t see how it could top that one. Some true artist is working behind that counter. You’re onto great things my guy
Atmosphere: 5
Food: 5
Service: 5
Most flavors of their donuts were sold out when I visited in the afternoon yesterday. The guy from the drive-thru sounded nice but he needs to improve his communication skill when taking orders... he took longer time to take my order and a lady had to switch the spot to complete taking my order.
Atmosphere: 3
Food: 3
Service: 2
Most of the time, everything is okay. But lately, the teas are rancid.
Atmosphere: 3
Food: 1
Service: 3
The employees are nice enough, but customer service is lacking. The drinks are highly inconsistent, and my most recent visit was a rip off, as the large had a medium's worth of coffee in it.
Food: 4
Service: 3
Service is always a bit slower than other locations, but the staff is always friendly and professional
Atmosphere: 2
Food: 5
Service: 4
Terrible customer service. Two employees just standing there-one scrolling on their phone. One working hard obviously taking up the slack for the others.
Its a Dunkin. No surprises, right? Good donuts. It's out of the way, so not very busy.
Atmosphere: 4
Food: 5
Service: 5
Love their Avocado toast, my husband is allergic to beef and liked their turkey sausage cheese croissant. My favorite fast food breakfast place.
Atmosphere: 4
Food: 4
Service: 5
They don't know how to heat the wraps up properly... It's always cold. The last time I went I asked them to heat the wrap up longer and it was still cold in spots. I don't have this problem at the peach orchard location. They are the best!
Atmosphere: 3
Food: 1
Service: 3
Worst donuts I've had in years. They tasted like they were made with cardboard. They're close to my house but I'll be driving somewhere else for donuts.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Horrible restaurant! Always out of donuts by 10 am and found hair and a bug baked in my donut! Took it back they said it didn't come from us! It was baked in the food!!!!! Liars!
Atmosphere: 2
Food: 1
Service: 2
Employees have no regard for their products. Chocolate donuts stacked upon each other. Icing melted all over. On the napkins on the straws. They could care less. Looking at you like you’re the problem. Poor presentation and complete apathy towards their product.
Food: 1
Service: 1
Had to get those Famous little MUNCHKINS!! ?. Can't resist those little bites, used the Drive Thru, friendly, fast service
Food: 5
Service: 5
Asked to taste the tea before ordering, I have had many sour teas from this location. Upon trying it, it was indeed sour, almost rancid. I told the employee and they said they were only allowed to remake the tea if they ran out. I said, even if it’s bad, sour and a customer complains? They said yes, per management due to the cost they are only allowed to make it if they run out. If I want fresh tea they suggest coming in the early morning. Well, this did it for me, you knowingly serve tea that is bad, even after multiple customers have complained. Now this makes me question the freshness of the donuts. They seem to always be hard, makes me wonder if management is serving leftover donuts the next day due to cost - this would align with the plan they have set for the tea. No longer a patron at this location regardless of its convenience.
Atmosphere: 1
Food: 1
Service: 1
Heather has a disgusting attitude. When you work in customer service, the last thing you do is take your frustration out on customers. As soon as she came to the window she was angry and obnoxious, never once did she greet or acknowledge me until she made weird hand signals of confusion when it was time to pay with Apple Pay. She then told me I had to move up to wait for my food. *there was no car behind me* - I asked if I could at least have my coffee before I move up and she said she would not give me any drink/ food until I move up. She was a horrible encounter to have especially when no caffeine is in my system. the other employee brought the food out and she was defending her coworker even though she blatantly stated “she didn’t know what happened during the transaction”. Whew. If you want drama and no tea, hit this Dunkin up. If not, any of the other Dunkin’s in the area will leave you much happier with better service and food. Also the food that was brought out was cold. I won’t be eating it and I hope the manager realizes how this staff behaves under the watch of team lead heather. Horrible, sad people. Never visiting this location again.
Atmosphere: 1
Food: 1
Service: 1
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