Decided to park and go inside because there were NO cars in the drive thru. Almost 15 minutes later and now a drive thru full when I walked out my order was ready. Guess everyone went on break at once. Definitely go to Rooted next time.
Atmosphere: 1
Food: 1
Service: 1
Krista McKinnon
This location is always quick and helpful when I go, after school hours.
Timothy James
On a Sunday morning, I realize that Starbucks is probably over off the busiest places on the planet. However, my review is due to lack of accountability from one member of the staff. We placed a pretty regular order for 3 people consisting of 2 Americanos, 1 pumpkin cold brew and a toasted bagel with cream cheese. The pumpkin cold brew and bagel was ready in a few minutes time. We waited for another 4-5 minutes before asking about the americanos. The staff member responsible for making them informed us that “mobile orders take priority and it’ll be up shortly” in a condescending tone. Cool. They’re busy, something happened, not a big deal. It’s on their radar at least. 10 more minutes go by and finally our two-ingredient drinks arrive on the counter. When asking for straws and not getting any acknowledgment, I ask again and get a very snarky, “I’m getting them, hold on.”
There was a disconnect somewhere from the time I made an order at the counter to walking to the pickup area. Half of our drink order was lost in the sea of orders being prepared on a busy Sunday morning, and it happens. We’re all human. But if anyone had taken ownership of what happened with a very modest apology all would’ve been well. I hope the barista working the espresso bar has a better second half of the day because the first clearly wasn’t going well.
My tip: place a mobile order and give this location 10-15 minutes to fulfill that order.
Service: 1
Julie Poppell
Went to try to get a coffee before a long drive 25 minutes before posted closing time. Was rudely told they were closed.
Service: 1
Darcy Cavanaugh
26 minutes in line without an apology… I would have left. I felt bad because I had ordered the window and the ordering station for 26 minutes.
Atmosphere: 3
Food: 1
Service: 1
Timothy Mattson
It’s a bacon sausage wrap. The only thing to make it better is to add sausage and bacon!
Brandi Nicole
This is my favorite Starbucks. It's always clean and the staff are so sweet, especially Sarah. 💚
Atmosphere: 5
Food: 5
Service: 5
Brandi Payton
This is my favorite Starbucks. It's always clean and the staff are so sweet, especially Sarah. ?
No welcome/greeting when walking in. The staff are often engaged in personal conversation while one stands waiting or picking up an online order. The service is more; here is your food/drink get out or sit... I have been a gold member since 2010 but there is no recognition for this, and I am often charged for an additional pump when I am not supposed to be. Staff act as if the job is a bother. The positive, the food and coffee are good. A simple welcome when one walks in, makes a huge difference...
Atmosphere: 2
Food: 5
Service: 1
Brittany Kruppa
Slowest Starbucks I’ve ever been to. Every time we go we spend at least 15 minutes in line.
Atmosphere: 2
Food: 3
Service: 1
Jessica Crump
I have come here multiple times and the service time is just horrible! Hire a new manager that knows how to manage the store and their employees. There is never enough staff for the amount of cars and people that walk into this store. Honestly will be my last time visiting. It would be faster for me to go to a further location than this one.
Service: 1
Ken Muise
Discombobulated and unprofessional. It's a coffee place. Coffee was cold and nasty. Really bad organization with really bad management.
Atmosphere: 1
Food: 1
Service: 1
Debra Vernon
I often meet my clients here. The staff has always been amazing. Fast service.
Parking: Always park on the outside. Sometimes the drive thru line will prevent you from exiting
Decided to park and go inside because there were NO cars in the drive thru. Almost 15 minutes later and now a drive thru full when I walked out my order was ready. Guess everyone went on break at once. Definitely go to Rooted next time.
Atmosphere: 1
Food: 1
Service: 1
This location is always quick and helpful when I go, after school hours.
On a Sunday morning, I realize that Starbucks is probably over off the busiest places on the planet. However, my review is due to lack of accountability from one member of the staff. We placed a pretty regular order for 3 people consisting of 2 Americanos, 1 pumpkin cold brew and a toasted bagel with cream cheese. The pumpkin cold brew and bagel was ready in a few minutes time. We waited for another 4-5 minutes before asking about the americanos. The staff member responsible for making them informed us that “mobile orders take priority and it’ll be up shortly” in a condescending tone. Cool. They’re busy, something happened, not a big deal. It’s on their radar at least. 10 more minutes go by and finally our two-ingredient drinks arrive on the counter. When asking for straws and not getting any acknowledgment, I ask again and get a very snarky, “I’m getting them, hold on.”
There was a disconnect somewhere from the time I made an order at the counter to walking to the pickup area. Half of our drink order was lost in the sea of orders being prepared on a busy Sunday morning, and it happens. We’re all human. But if anyone had taken ownership of what happened with a very modest apology all would’ve been well. I hope the barista working the espresso bar has a better second half of the day because the first clearly wasn’t going well.
My tip: place a mobile order and give this location 10-15 minutes to fulfill that order.
Service: 1
Went to try to get a coffee before a long drive 25 minutes before posted closing time. Was rudely told they were closed.
Service: 1
26 minutes in line without an apology… I would have left. I felt bad because I had ordered the window and the ordering station for 26 minutes.
Atmosphere: 3
Food: 1
Service: 1
It’s a bacon sausage wrap. The only thing to make it better is to add sausage and bacon!
This is my favorite Starbucks. It's always clean and the staff are so sweet, especially Sarah. 💚
Atmosphere: 5
Food: 5
Service: 5
This is my favorite Starbucks. It's always clean and the staff are so sweet, especially Sarah. ?
Atmosphere: 5
Food: 5
Service: 5
Quick and quiet. Had a great meeting here
Atmosphere: 5
Food: 4
Service: 5
Love that caramel ribbon crunch Frappuccino!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
No welcome/greeting when walking in. The staff are often engaged in personal conversation while one stands waiting or picking up an online order. The service is more; here is your food/drink get out or sit... I have been a gold member since 2010 but there is no recognition for this, and I am often charged for an additional pump when I am not supposed to be. Staff act as if the job is a bother. The positive, the food and coffee are good. A simple welcome when one walks in, makes a huge difference...
Atmosphere: 2
Food: 5
Service: 1
Slowest Starbucks I’ve ever been to. Every time we go we spend at least 15 minutes in line.
Atmosphere: 2
Food: 3
Service: 1
I have come here multiple times and the service time is just horrible! Hire a new manager that knows how to manage the store and their employees. There is never enough staff for the amount of cars and people that walk into this store. Honestly will be my last time visiting. It would be faster for me to go to a further location than this one.
Service: 1
Discombobulated and unprofessional. It's a coffee place. Coffee was cold and nasty. Really bad organization with really bad management.
Atmosphere: 1
Food: 1
Service: 1
I often meet my clients here. The staff has always been amazing. Fast service.
Parking: Always park on the outside. Sometimes the drive thru line will prevent you from exiting
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Bacon & Gruyère Egg Bites
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