Corporate help this restaurant!!! To be brand new, this should be an embarrassment to come back like this!! This is my Chick-fil-A. It’s in my neighborhood is where I go every morning and I have tried to give this a chance three times. Every time I go, the fries are never salted& cold and my food is always cold. My nuggets are barely room temperature. The kids at Chick-fil-A are too busy talking and not working every time I come in the wait is longer than usual for Chick-fil-A granted but it’s bad enough that the food doesn’t taste the same that when you get it it’s not prepared correctly. It’s cold. It’s bland. It’s unsalted. The customer service has gone down. I’m really getting worried because I love Chick-fil-A and this is in my neighborhood please somebody rein it in over here!!! And the restaurant looks so gross and nasty through those doors. You would at least think they’d keep it clean knowing that our eyes are on it drive-through is gross. Never have I ever seen a Chick-fil-A like this this is sad.
Atmosphere: 1
Food: 1
Service: 1
Lynda Ball
CHIC-FILET TOWNCENTER WAS MY EVERYDAY GO TO PLACE. SOMETIMES UP TO 3 TIMES A DAY. NOT ANYMORE....UNFORTUNATELY THE RE-BUILD WAS NOT A GREAT CHOICE. HORRIBLE SERVICE NOW.. DRIVE THRU IS ALWAYS A MESS. I DON'T UNDERSTAND WHY THEY BUILT A DOUBLE DRIVE -THRU AND DO NOT USE IT. ITS A TRAFFIC JAM OUTSIDE. IF THERE WERE A MEDICAL EMERGENCY NO WAY OF GETTING VEHICLES OUT. THE INSIDE IS SO DEPRESSING AND SMALL. ITS VERY DEPRESSING INSIDE.. NO LONGER BRIGHT AND WITHOUT THE MAJOR WINDOWS ITS JUST GLOOMY. I WILL BE LIMITING MY VISITS. DON'T BRING OUT ALSO THE FOOD TO DRIVERS STUCK IN LINE WHEN THEY CANNOT EXIT WITHOUT CARS IN FRONT OF THEM. I REALIZE THE BUILDING IS BUILT BUT SOMEONE DID NOT CONSIDER CUSTOMERS ONLY THE OWNERS POCKETBOOK.
Atmosphere: 2
Food: 1
Service: 1
Emmett Barrett
Both of my bec biscuits looked like maybe a little child had thrown them together. They were cold as well.
Atmosphere: 5
Food: 1
Service: 5
Tae Jays
This is the slowest Chick-fil-A I’ve ever visited.
Atmosphere: 1
Food: 4
Service: 3
Michelle K.
By far the most disappointing reconstruction in town. The once bright and airy dining room is now cold, dark and sad. The big play place might as well be a closet now. The parking lot is still just as frustrating as it was before but with fresh white paint! They ignored the issue of having two drive-through lanes merge into one and made all the spots smaller. Smaller spots does NOT equal more customers when the cars struggle to fit!! Putting lights on a turd doesn’t make it stink less. Shame on you Chick-fil-A. 👎
Atmosphere: 1
Food: 4
Service: 3
Anita Kharran
While the food is fine what were they thinking when building that sad excuse of a closet play area? Just don’t make one at all! Do better chic fil a!! You have the money so use it wisely or just don’t use it at all!
Atmosphere: 3
Food: 4
Service: 5
Emilee Hullinger
Love this location they are always on point and super sweet. Great staff and great food.
Edit: This location is usually great. Unfortunately, tonight was not. I ordered large fries with no salt. I got a barely even close to full fry. I complained and was given a fry with maybe 1 extra fry in it and they were soggy asked for fresh and maybe 60 seconds later given what they claimed were fresh that in the end tasted like they were redipped in the oil and the fry was still not full like they used to do. In the end, I felt like I wasted my time and money for fries that were more like a medium for the price of a large and old and salty. If I had the time, I may have tried to talk to someone else, but my meeting was already starting, and I had to leave. Very disappointing. 😞
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Grilled Chicken
Zues The great
I usually always write good reviews but today chick-fil-a did something they have never done before .. disappointed in every way possible.....customer service was off, my babies food was cold and so was mines. Th3 pepper jack cheese was as cold and solid as it comes from the fridge.... Styrofoam cups I asked for where leaking so when I poured orange juice in them they l3aked everywhere. It was all just a mess.... trash cans were all full with garbage coming out, and the tables where all sticky and dirty..... it was truly a disgrace because this used to be a great restaurant....now it's ghetto and just trashy. I may give it one more try because my kids school is near by... I'll keep the public updated.
Atmosphere: 1
Food: 1
Service: 1
A. Z.
This location is terrible. From the manager's on down & the food is mediocre. I went @ 1pm for lunch. I purchased a Cobb salad no bacon. They only give a half egg which is crazy based on their prices. They charge a $1.30 extra for the other half of an egg. The managers are worthless. This location needs a do over ASAP! I won't be coming back. Negative 1 star if I had the option.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Soggy Waffle Fry, Cobb Salad
Janneth Hernandez
Teenanger working, dont know how to handle orders, need to pay more attention
The workers are horrible the food was horrible. The service was horrible. Nothing but kids working there who have no morals or standards
Atmosphere: 1
Food: 1
Service: 1
Keeda Thomas
Long wait time for fries and a sandwich
Melissa Jackson
The food at this location is one of the worst Chick-fil-a restaurants I have been to. We live very close to this one but I’m taking my business to ptc location. Food is always missing or cold.
Corporate help this restaurant!!! To be brand new, this should be an embarrassment to come back like this!! This is my Chick-fil-A. It’s in my neighborhood is where I go every morning and I have tried to give this a chance three times. Every time I go, the fries are never salted& cold and my food is always cold. My nuggets are barely room temperature. The kids at Chick-fil-A are too busy talking and not working every time I come in the wait is longer than usual for Chick-fil-A granted but it’s bad enough that the food doesn’t taste the same that when you get it it’s not prepared correctly. It’s cold. It’s bland. It’s unsalted. The customer service has gone down. I’m really getting worried because I love Chick-fil-A and this is in my neighborhood please somebody rein it in over here!!! And the restaurant looks so gross and nasty through those doors. You would at least think they’d keep it clean knowing that our eyes are on it drive-through is gross. Never have I ever seen a Chick-fil-A like this this is sad.
Atmosphere: 1
Food: 1
Service: 1
CHIC-FILET TOWNCENTER WAS MY EVERYDAY GO TO PLACE. SOMETIMES UP TO 3 TIMES A DAY.
NOT ANYMORE....UNFORTUNATELY THE RE-BUILD WAS NOT A GREAT CHOICE.
HORRIBLE SERVICE NOW.. DRIVE THRU IS ALWAYS A MESS.
I DON'T UNDERSTAND WHY THEY BUILT A DOUBLE DRIVE -THRU AND DO NOT USE IT.
ITS A TRAFFIC JAM OUTSIDE. IF THERE WERE A MEDICAL EMERGENCY NO WAY OF GETTING VEHICLES OUT.
THE INSIDE IS SO DEPRESSING AND SMALL.
ITS VERY DEPRESSING INSIDE.. NO LONGER BRIGHT AND WITHOUT THE MAJOR WINDOWS ITS JUST GLOOMY.
I WILL BE LIMITING MY VISITS.
DON'T BRING OUT ALSO THE FOOD TO DRIVERS STUCK IN LINE WHEN THEY CANNOT EXIT WITHOUT CARS IN FRONT OF THEM.
I REALIZE THE BUILDING IS BUILT BUT SOMEONE DID NOT CONSIDER CUSTOMERS ONLY THE OWNERS POCKETBOOK.
Atmosphere: 2
Food: 1
Service: 1
Both of my bec biscuits looked like maybe a little child had thrown them together. They were cold as well.
Atmosphere: 5
Food: 1
Service: 5
This is the slowest Chick-fil-A I’ve ever visited.
Atmosphere: 1
Food: 4
Service: 3
By far the most disappointing reconstruction in town. The once bright and airy dining room is now cold, dark and sad. The big play place might as well be a closet now. The parking lot is still just as frustrating as it was before but with fresh white paint!
They ignored the issue of having two drive-through lanes merge into one and made all the spots smaller. Smaller spots does NOT equal more customers when the cars struggle to fit!!
Putting lights on a turd doesn’t make it stink less. Shame on you Chick-fil-A. 👎
Atmosphere: 1
Food: 4
Service: 3
While the food is fine what were they thinking when building that sad excuse of a closet play area? Just don’t make one at all! Do better chic fil a!! You have the money so use it wisely or just don’t use it at all!
Atmosphere: 3
Food: 4
Service: 5
Love this location they are always on point and super sweet. Great staff and great food.
Edit: This location is usually great. Unfortunately, tonight was not. I ordered large fries with no salt. I got a barely even close to full fry. I complained and was given a fry with maybe 1 extra fry in it and they were soggy asked for fresh and maybe 60 seconds later given what they claimed were fresh that in the end tasted like they were redipped in the oil and the fry was still not full like they used to do. In the end, I felt like I wasted my time and money for fries that were more like a medium for the price of a large and old and salty. If I had the time, I may have tried to talk to someone else, but my meeting was already starting, and I had to leave. Very disappointing. 😞
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Grilled Chicken
I usually always write good reviews but today chick-fil-a did something they have never done before .. disappointed in every way possible.....customer service was off, my babies food was cold and so was mines. Th3 pepper jack cheese was as cold and solid as it comes from the fridge.... Styrofoam cups I asked for where leaking so when I poured orange juice in them they l3aked everywhere. It was all just a mess.... trash cans were all full with garbage coming out, and the tables where all sticky and dirty..... it was truly a disgrace because this used to be a great restaurant....now it's ghetto and just trashy. I may give it one more try because my kids school is near by... I'll keep the public updated.
Atmosphere: 1
Food: 1
Service: 1
This location is terrible. From the manager's on down & the food is mediocre. I went @ 1pm for lunch. I purchased a Cobb salad no bacon. They only give a half egg which is crazy based on their prices. They charge a $1.30 extra for the other half of an egg. The managers are worthless. This location needs a do over ASAP! I won't be coming back. Negative 1 star if I had the option.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Soggy Waffle Fry, Cobb Salad
Teenanger working, dont know how to handle orders, need to pay more attention
Food: 4
Service: 1
Restaurantji Recommends
The workers are horrible the food was horrible. The service was horrible. Nothing but kids working there who have no morals or standards
Atmosphere: 1
Food: 1
Service: 1
Long wait time for fries and a sandwich
The food at this location is one of the worst Chick-fil-a restaurants I have been to. We live very close to this one but I’m taking my business to ptc location. Food is always missing or cold.
Atmosphere: 1
Food: 1
Service: 5
Consistent is key, and this location had it.
Atmosphere: 4
Food: 4
Service: 4
Great, as usual.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad Sandwich, Cobb Salad
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