U have a gay worker he was so rude that I will never come in there again it makes no sense how I was treated I was polite I don't know what he was on I don't care Abt sexual orientation just wanted my food please get it together being rude for know reason is so stupid!!
Atmosphere: 3
Food: 5
Service: 1
Vince Norman
Often out of food items. Waste of time to drive there.
Atmosphere: 1
Food: 5
Service: 2
Whitney Galloway
This chipotle has horrible service when it comes to the chipotle lane. I always have to wait at least 10 to 15 mins at the window before someone even greets me. Like I’m waiting for my food longer then it took it them to make it and it’s an online order just sitting there.
Food: 3
Service: 1
Ashley Jones
Food of course is good. They are always running out of product. How u run out of sour cream and lettuce and cheese. Huh??? Customer service was good. Restaurant could be cleaner.
Atmosphere: 3
Food: 4
Service: 4
Haddies Vera
Love this location.They need to train their staffs at the register well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Co Mccoy
While waiting in line for chicken to be cooked for 20 minutes for my food. To not only get to the lettuce area to find they are out of lettuce the young lady with the small pony tail. She said they need to cut some. This is always my go to chipotle. But I left without my food because this was not cool. Over 30 minutes in a line with 5 people smh
Judah Lopez
The rice was hard and undercooked, and the meat was stale and cold, if you work here please do better.
Atmosphere: 3
Food: 1
Service: 2
Feva Stones
These kids have no sense of real customer service! They don't smile and act like you're a bother for coming in. Instead of wiping the excess food off the serving counter, the employee tossed each grain of food back into the serving containers. Getting the vinegarette is like pulling teeth!
Atmosphere: 1
Food: 3
Service: 1
Edward Sanders
This Chipotle location always run out of chips after around 7PM. They never seem to monitor the inventory and see what customers have interest in buying. They are also constantly running out of other items as well. The food preparation area is never cleaned off in a sanitary manner. The employees simply rake off the the food on the floor from the prep area with gloves on and continue to prepare food without changing their gloves. Where are the county food inspectors? Please let the owners about this issue and make improvements in their processes.
Atmosphere: 1
Food: 1
Service: 3
Giovanni
Poor management skills need a real culture shift in there. Came to buy some strangers food and ended up talking to police like something criminal was done. Can't even be nice to people no more everyone think someone doing wrong. I'm not P Diddy I cut hair not kidnapp kids. I have daughters of my own. People need to watch how the speak to others and reporting foolishness. The food like card board and nothing but one race in there. They to Diversify. Don't know what wrong with our culture.
It okay. Not as great as the Fayetteville Location. And the Morrow is a No No. I text the general manager last month and she still hasn't responded. That store needs to be revamped.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole and Chips, Chicken Bowl
Abigail John (Xela)
you would think with an order of ten burritos/bowls, they would use two maybe even three bags for the order. instead, they squished all 10 burritos and bowls into one bag so each one was smashed. and then the bag broke, further smashing them 🫠
B D
Staff wasn’t focused or attentive to me as a customer and they were talking about another customer prior to me. The place was nasty, it seems like a lot of these restaurants are not kept that well this isn’t the only one I’ve been to that wasn’t clean.
Atmosphere: 1
Food: 3
Service: 1
BDOLLC
Never Order online! I ordered online and my hubby went to pick up the order and had to tell 3! different individuals the SAME THING…before speaking to the Manager to get the order made. It was Never even prepared, although I was informed it was completed at the set time online! The reply from the manager below Is straight BS! We order the same thing every time and it’s given in the same container for only about $3 extra! We’ve chosen to stop utilizing that location and stick with Morrow! The service & food there is Always Great 😊 Update:2024...the last 2 times we've gone there after standing in a long line, finally we get to the front to find they've run out of food. Once it was the lettuce. tonight it was meats! But they'll still charge you the full price. We just walked out the night they stated No Meat! They could have made an announcement. Personally I don't understand how you run out...who's managing this place...a 12 year old??
Carlos
I’m honestly baffled as to how this location is still open. There hasn’t been a time where we’ve visited here that the food (specifically the rice) had been fully and correctly cooked, or where there are enough toppings for what a customer would need. Shut this place down or bring in new management.
U have a gay worker he was so rude that I will never come in there again it makes no sense how I was treated I was polite I don't know what he was on I don't care Abt sexual orientation just wanted my food please get it together being rude for know reason is so stupid!!
Atmosphere: 3
Food: 5
Service: 1
Often out of food items. Waste of time to drive there.
Atmosphere: 1
Food: 5
Service: 2
This chipotle has horrible service when it comes to the chipotle lane. I always have to wait at least 10 to 15 mins at the window before someone even greets me. Like I’m waiting for my food longer then it took it them to make it and it’s an online order just sitting there.
Food: 3
Service: 1
Food of course is good. They are always running out of product. How u run out of sour cream and lettuce and cheese. Huh??? Customer service was good. Restaurant could be cleaner.
Atmosphere: 3
Food: 4
Service: 4
Love this location.They need to train their staffs at the register well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
While waiting in line for chicken to be cooked for 20 minutes for my food. To not only get to the lettuce area to find they are out of lettuce the young lady with the small pony tail. She said they need to cut some. This is always my go to chipotle. But I left without my food because this was not cool. Over 30 minutes in a line with 5 people smh
The rice was hard and undercooked, and the meat was stale and cold, if you work here please do better.
Atmosphere: 3
Food: 1
Service: 2
These kids have no sense of real customer service! They don't smile and act like you're a bother for coming in. Instead of wiping the excess food off the serving counter, the employee tossed each grain of food back into the serving containers. Getting the vinegarette is like pulling teeth!
Atmosphere: 1
Food: 3
Service: 1
This Chipotle location always run out of chips after around 7PM. They never seem to monitor the inventory and see what customers have interest in buying. They are also constantly running out of other items as well. The food preparation area is never cleaned off in a sanitary manner. The employees simply rake off the the food on the floor from the prep area with gloves on and continue to prepare food without changing their gloves. Where are the county food inspectors? Please let the owners about this issue and make improvements in their processes.
Atmosphere: 1
Food: 1
Service: 3
Poor management skills need a real culture shift in there. Came to buy some strangers food and ended up talking to police like something criminal was done. Can't even be nice to people no more everyone think someone doing wrong. I'm not P Diddy I cut hair not kidnapp kids. I have daughters of my own. People need to watch how the speak to others and reporting foolishness. The food like card board and nothing but one race in there. They to Diversify. Don't know what wrong with our culture.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
Restaurantji Recommends
It okay. Not as great as the Fayetteville Location. And the Morrow is a No No. I text the general manager last month and she still hasn't responded. That store needs to be revamped.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Guacamole and Chips, Chicken Bowl
you would think with an order of ten burritos/bowls, they would use two maybe even three bags for the order. instead, they squished all 10 burritos and bowls into one bag so each one was smashed. and then the bag broke, further smashing them 🫠
Staff wasn’t focused or attentive to me as a customer and they were talking about another customer prior to me. The place was nasty, it seems like a lot of these restaurants are not kept that well this isn’t the only one I’ve been to that wasn’t clean.
Atmosphere: 1
Food: 3
Service: 1
Never Order online! I ordered online and my hubby went to pick up the order and had to tell 3! different individuals the SAME THING…before speaking to the Manager to get the order made. It was Never even prepared, although I was informed it was completed at the set time online!
The reply from the manager below Is straight BS! We order the same thing every time and it’s given in the same container for only about $3 extra! We’ve chosen to stop utilizing that location and stick with Morrow! The service & food there is Always Great 😊
Update:2024...the last 2 times we've gone there after standing in a long line, finally we get to the front to find they've run out of food. Once it was the lettuce. tonight it was meats! But they'll still charge you the full price. We just walked out the night they stated No Meat! They could have made an announcement. Personally I don't understand how you run out...who's managing this place...a 12 year old??
I’m honestly baffled as to how this location is still open. There hasn’t been a time where we’ve visited here that the food (specifically the rice) had been fully and correctly cooked, or where there are enough toppings for what a customer would need. Shut this place down or bring in new management.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Burrito Bowl, Chicken Bowl, Burrito
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