Subway
TEMPORARILY CLOSED$ •
2120 New, Friendship Rd, Flowery Branch
(770) 965-0980
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Subway Reviews
210 ratings
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Subway's customer service is praised for employees like Ty and Eli, who are known for their friendly attitude, good manners, and professionalism. They help create a pleasant dining experience. Recently, new management has been recognized for going above and beyond to provide kind and sweet service. Customers appreciate the attention they receive and often say they will return. The team at this Subway location is seen as a "breath of fresh air," making it a welcoming place for any meal.
Caleb, a young employee, has also received high praise for his hard work during busy times. On a Saturday night, he managed the entire store alone while remaining friendly, despite the long wait for customers. Many believe he deserves recognition and fair pay for his efforts. Some concerns about service issues, such as incorrect sandwich sizes and unexpected charges, have been mentioned, but overall, the store is working to improve and offer a better experience for its customers. The management, especially under Fran, has been noted for great leadership, helping the team stay motivated and focused on customer satisfaction.