Clearly there's a new manager. The last few times I've had great experiences. I even messed up my order and he corrected for me with no issues. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Braulio Jimenez
The service I got from Mariah and Nancy was so NICE. Both were super attentive and caring. And the pizza was as good as I expected. But definitely had a great experience with both of there customer service.
Jasmine Marks
They forgot my garlic knots however, when I called there is no hassle or pressure they just said okay will we make them and send them back out. They arrived in such a timely matter my pizza was still warm!
Blake Engle
Pizza was hot and fresh. Order was messed up, but they made it right. Will be ordering again
Food: 4
Service: 5
S K
Place was chill and service was great.
Atmosphere: 5
Food: 5
Service: 5
Scott Councilman
Absolutely worst. Tried ordering from here 3 times in 4 years. Each time, they couldn't get a simple order done in time even when it shows complete online. When asked, the manager says she's 1 person. As someone who's done her job, she was the worst person ive ever seen do this. I will not only avoid this place going forward, but actively tell people not to order food from here.
Taryanica Boatwright
ORDERED MY PIZZA AT 11:08 AT WORK HERE IT IS 12:35PM N NO PIZZA EVERYTIME I ORDER ITS ALWAYS A PROBLEM SO INSTEAD OF GIVING ME MY MONEY BACK THEY ALWAYS OFFER ANOTHER FREE PIZZA BUT WHY WHEN THEY ALWAYS HAVING A ISSUE
Recommended dishes: Pepperoni Pizza
Wesley Harrison
I come to this Papa John’s quite often, and I order the same thing each and every time I come, and they never get my order correct at all. How hard is it to make a pepperoni and bacon pizza with LIGHT CHEESE and EXTRA SAUCE????!!!!!! Each and every time I place an order, they mess it up and feel some type of way when it has to be made over. The service is piss poor, no sense of urgency, lack of friendliness, and assertiveness. I would never recommend this location to anyone, because they will receive poor service.
Atmosphere: 1
Food: 1
Service: 1
Nikkii Gilmore
This place was packed. Only 1 person was making pizza and it took a long time to get the food
If I could give this Papa John’s zero stars, I would. The employees here seem way more interested in their phones and chatting than actually making food. I had to wait over an hour for a small pizza—which is absolutely ridiculous. Meanwhile, the staff was too busy yapping away and scrolling on their phones instead of keeping up with orders. No urgency, no customer service, just pure carelessness.
If you’re hungry and don’t want to waste your time, go somewhere else. This location is a joke.
The type of service that blames the customer because they for their own mistakes …these people are filthy
Rarity's stays LLC
CAUGHT FOOD POSIONING FROM THIS LOCATION I WOULDNT order from here!!
Atmosphere: 1
Food: 1
Service: 1
Carmella Foster
They ate very unprofessional Customers service is so poor.I would not buy there again.
Atmosphere: 1
Service: 1
Lelani Pickens
I placed an online order at 11:15 pm EST on January 12th 2025. The store doesn't close until 12am, yet I was treated as if my order doesn't matter simply because the workers were more concerned about ending their then they were about servicing the customer. It doesn't matter if I came 30 minutes or 60 minutes prior to the end of the work day, I deserve to be treated with respect. I am sure this isn't the reputation that Papa Jonhns wishes display to their customers. My suggestion is that going forward, you hire people who's IQ is higher the cost of the food that you serve. The weight of professional customer service should not be measured by lazy employees. Marcus Smith was the only one that seemed to care. Do better
Clearly there's a new manager. The last few times I've had great experiences. I even messed up my order and he corrected for me with no issues. Thanks again.
Atmosphere: 5
Food: 5
Service: 5
The service I got from Mariah and Nancy was so NICE. Both were super attentive and caring. And the pizza was as good as I expected. But definitely had a great experience with both of there customer service.
They forgot my garlic knots however, when I called there is no hassle or pressure they just said okay will we make them and send them back out. They arrived in such a timely matter my pizza was still warm!
Pizza was hot and fresh. Order was messed up, but they made it right. Will be ordering again
Food: 4
Service: 5
Place was chill and service was great.
Atmosphere: 5
Food: 5
Service: 5
Absolutely worst. Tried ordering from here 3 times in 4 years. Each time, they couldn't get a simple order done in time even when it shows complete online. When asked, the manager says she's 1 person. As someone who's done her job, she was the worst person ive ever seen do this. I will not only avoid this place going forward, but actively tell people not to order food from here.
ORDERED MY PIZZA AT 11:08 AT WORK HERE IT IS 12:35PM N NO PIZZA EVERYTIME I ORDER ITS ALWAYS A PROBLEM SO INSTEAD OF GIVING ME MY MONEY BACK THEY ALWAYS OFFER ANOTHER FREE PIZZA BUT WHY WHEN THEY ALWAYS HAVING A ISSUE
Recommended dishes: Pepperoni Pizza
I come to this Papa John’s quite often, and I order the same thing each and every time I come, and they never get my order correct at all. How hard is it to make a pepperoni and bacon pizza with LIGHT CHEESE and EXTRA SAUCE????!!!!!! Each and every time I place an order, they mess it up and feel some type of way when it has to be made over. The service is piss poor, no sense of urgency, lack of friendliness, and assertiveness. I would never recommend this location to anyone, because they will receive poor service.
Atmosphere: 1
Food: 1
Service: 1
This place was packed. Only 1 person was making pizza and it took a long time to get the food
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza, Chicken Wings, Boneless Wings
If I could give this Papa John’s zero stars, I would. The employees here seem way more interested in their phones and chatting than actually making food. I had to wait over an hour for a small pizza—which is absolutely ridiculous. Meanwhile, the staff was too busy yapping away and scrolling on their phones instead of keeping up with orders. No urgency, no customer service, just pure carelessness.
If you’re hungry and don’t want to waste your time, go somewhere else. This location is a joke.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never Have Enough Help.Only One Person Working Lunch Rush Today. Waited An Hour For My Order.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Pepperoni Pizza, Chicken Wings, Boneless Wings
The type of service that blames the customer because they for their own mistakes …these people are filthy
CAUGHT FOOD POSIONING FROM THIS LOCATION I WOULDNT order from here!!
Atmosphere: 1
Food: 1
Service: 1
They ate very unprofessional
Customers service is so poor.I would not buy there again.
Atmosphere: 1
Service: 1
I placed an online order at 11:15 pm EST on January 12th 2025. The store doesn't close until 12am, yet I was treated as if my order doesn't matter simply because the workers were more concerned about ending their then they were about servicing the customer. It doesn't matter if I came 30 minutes or 60 minutes prior to the end of the work day, I deserve to be treated with respect. I am sure this isn't the reputation that Papa Jonhns wishes display to their customers. My suggestion is that going forward, you hire people who's IQ is higher the cost of the food that you serve. The weight of professional customer service should not be measured by lazy employees. Marcus Smith was the only one that seemed to care. Do better
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chocolate Brownie
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