The customer service was very poor. It appeared that customers were more of a nuisance to the employees. I felt like I was disturbing their day. When I gave order specifics I was basically written off and told okay sure whatever. And then my order was incorrect. I will not be returning to Arby's in Fort Oglethorpe, Georgia. It did not used to be this way there. There used to be very good employees and even good management. I'm not sure what's happened but I'm done with them.
Atmosphere: 3
Food: 2
Service: 1
Jennifer Green
My boyfriend and I both got food poisoning from here a couple of days ago.
Food: 1
jessica tierrablanca
Food was great. Dinning room was empty, service a bit slow.Wheelchair accessibility: It exist.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Reuben
Leesa R
Arby's has the best fish sandwich!The service at this site is always amazing. Super friendly drive thru staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Turnover
dwight butler
They didn't give but half my order, had to drive back to get
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef
Judy Winters
Love their beef and cheddar sandwich and fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Michele Walters
Food was hot and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Rick Jones
Sometimes just crave the roast
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries
Shane Akins
Best not to go during lunch hour. Very busy.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef
Aaron Bell
Food was good. Takes several minutes but the food was fresh and tasty.
Around 1:30 this afternoon, the drive-through was about 8 cars deep, so I walked in to order. I was the third customer in line with 5 or 6 customers waiting on food. Ok, so they're busy. That wasn't the problem. After 2-3 minutes of waiting, all of a sudden, there was a heated discussion between the customer at the counter and I figure, the manager. They manager was about 10 feet from the customer, and they were yelling at each other, their disagreement! At the least, she should've come to the counter to discuss the problem! The couple in front of me turned to leave, so I left too. I left without ordering. I didn't want to hear the argument and didn't appreciate her attitude toward the customer. We ALL have bad days, but this was handled very wrong.
Recommended dishes: Roast Beef, French Dip
Becky Langston
I was there for lunch. They had 3 working there. One doing the front, one doing the drive- thru and one making the food. They were all working together and getting the orders right and out quickly. Thank you for doing a great job.
Atmosphere: 5
Food: 5
Service: 5
Caleigh Hogsed
i placed a mobile order when i came in to get it i waited for almost 2 hours and asked for a refund the lady on front counter was so sweet she had apologized for our wait and i’m guessing the person that had came in that she told i wanted a refund to was a manager but wasn’t acting as one told me she wasn’t going me my refund. we walked out tried to get it through the app again and it didn’t give us the option so i went into the store yet again asked for a refund the so called manager in the store said what do they want the girl on front said “a refund i had already told you this” she caught an attitude with me and my husband she was rude and disrespectful and looked at someone in the kitchen and told them to get us out for them being rude and us being pissed. never again will we come back
Atmosphere: 1
Food: 1
Service: 1
Oldman Kid
Food was good, store looked clean, but the staff weren't friendly, looked and acted sad they were there, and the one that took our order acted as if we were inconvenienceing them though we didn't order any items needing to be special ordered.
Food was ice cold and they forgot the dip for the French dip. How hard is it putting together a simple order and serve food that’s actually warm? Apparently it’s pretty hard.
The customer service was very poor. It appeared that customers were more of a nuisance to the employees. I felt like I was disturbing their day. When I gave order specifics I was basically written off and told okay sure whatever. And then my order was incorrect. I will not be returning to Arby's in Fort Oglethorpe, Georgia. It did not used to be this way there. There used to be very good employees and even good management. I'm not sure what's happened but I'm done with them.
Atmosphere: 3
Food: 2
Service: 1
My boyfriend and I both got food poisoning from here a couple of days ago.
Food: 1
Food was great. Dinning room was empty, service a bit slow.Wheelchair accessibility: It exist.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Reuben
Arby's has the best fish sandwich!The service at this site is always amazing. Super friendly drive thru staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Turnover
They didn't give but half my order, had to drive back to get
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef
Love their beef and cheddar sandwich and fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Food was hot and great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Sometimes just crave the roast
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef, Curly Fries
Best not to go during lunch hour. Very busy.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Beef
Food was good. Takes several minutes but the food was fresh and tasty.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Smokehouse Brisket, Roast Beef, Curly Fries
Restaurantji Recommends
Around 1:30 this afternoon, the drive-through was about 8 cars deep, so I walked in to order. I was the third customer in line with 5 or 6 customers waiting on food. Ok, so they're busy. That wasn't the problem. After 2-3 minutes of waiting, all of a sudden, there was a heated discussion between the customer at the counter and I figure, the manager. They manager was about 10 feet from the customer, and they were yelling at each other, their disagreement! At the least, she should've come to the counter to discuss the problem! The couple in front of me turned to leave, so I left too. I left without ordering. I didn't want to hear the argument and didn't appreciate her attitude toward the customer. We ALL have bad days, but this was handled very wrong.
Recommended dishes: Roast Beef, French Dip
I was there for lunch. They had 3 working there. One doing the front, one doing the drive- thru and one making the food. They were all working together and getting the orders right and out quickly. Thank you for doing a great job.
Atmosphere: 5
Food: 5
Service: 5
i placed a mobile order when i came in to get it i waited for almost 2 hours and asked for a refund the lady on front counter was so sweet she had apologized for our wait and i’m guessing the person that had came in that she told i wanted a refund to was a manager but wasn’t acting as one told me she wasn’t going me my refund. we walked out tried to get it through the app again and it didn’t give us the option so i went into the store yet again asked for a refund the so called manager in the store said what do they want the girl on front said “a refund i had already told you this” she caught an attitude with me and my husband she was rude and disrespectful and looked at someone in the kitchen and told them to get us out for them being rude and us being pissed. never again will we come back
Atmosphere: 1
Food: 1
Service: 1
Food was good, store looked clean, but the staff weren't friendly, looked and acted sad they were there, and the one that took our order acted as if we were inconvenienceing them though we didn't order any items needing to be special ordered.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Smokehouse Brisket, Curly Fries
Food was ice cold and they forgot the dip for the French dip. How hard is it putting together a simple order and serve food that’s actually warm? Apparently it’s pretty hard.
Atmosphere: 1
Food: 1
Service: 1