Stood waiting to order for 10 mins while the employees just refused to acknowledge we existed, we left.
Atmosphere: 1
Food: 1
Service: 1
Valerie Cleaver
Ordered hot fries got HOT 🔥🔥🔥 fries 🍟
Atmosphere: 5
Food: 5
Service: 5
Perry Mcnabb
Good food good prices
Atmosphere: 5
Food: 5
Service: 5
Melissa Wilson
They always forget something in my order or they substitute one of my items for something from someone else's order.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: French Fries
Jessica Baker
I normally like going ro Jacks because they serve breakfast late. I understand that all of there normal menue items are not available the closer it gets to lunch time. But I did ask who I am assuming was the manager if they had eggs and he told me all that they had left was scrabble eggs. I did ask him if I could have the scrabble eggs put on the big breakfast sandwich and he said that I could. So that is what I ordered. When I got my sandwich there was no egg no cheese and they had put lettuce on it. When I took the sandwich back up the lady that was running the drive thru asked me what was wrong with it and I told her. I was even like hey I didn't want a BLT but to not complain I will take some tomatoes on it and be good (even though that is not what I ordered) she said in a rude way that there is no tomatoes due to the hurricane and there is a very small sign that was hard to read and also made a rude comment about breakfast was over 15 minutes ago. I even explained to her that I did ask before I even ordered my food if they had any eggs available. They did begrudgingly i feel make my sandwich (so at least I got what I ordered) when I went to go get some napkins there were none and other than having to wait for someone to acknowledge me once again and get the attitude I did before I just made sure I was careful with my sandwich. I understand that customer service is hard and that you will run out of things but the time I came in there was maybe 2 customers in the drive thru and 1 person in front of me and it was slow the whole time I was there. I would have been more understanding if they would have been super busy and not slow.
Atmosphere: 2
Food: 4
Service: 1
Billy Levin
I go to this jacks frequently and it is quite a nice experience. The food is exactly what i expect and the employees recognize me. I am often met with an employee called Chaz and she is wonderful and incredibly friendly.
Food: 4
Service: 5
Hunter Lively
The best service from Chaz working the drive thru line, Super helpful and very attentive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
deb starks
Smells like weed everytime we eat here from the managers going on there weed break every hour. Also managers rude to employees. Add on the reported this to try and get this taken down
Atmosphere: 1
Food: 3
Service: 1
Mandy Sims
Just know, we have been to this Jacks location several times around 8pm and when you order chicken, you will hear "let me see what I've got." Wait, isn't this a chicken place? They close at 11pm on weekend and 10pm on weekdays but you if you want the main thing they sell, you gey whatever they have! Unbelievable!! This was 2 nights ago...November 20, 2024!!
Atmosphere: 1
Food: 1
Service: 1
Kaitlyn Kil
I was excited to try Jacks for the first time after receiving some coupons in the mail. I ordered a big bacon burger combo and was unimpressed. It was decent for fast food but unfortunately within an hour and a half of eating it I was profusely sick. Some of the worst food poisoning I’ve ever experienced.
11/7/24 630 pm - the food was OK .but it was so cold in there I could hardly eat , After many attempts of asking if they could turn the AC up it never happened .finally had to leave because I could not sit and enjoy my dinner and in addition . they had no chicken ready told me it would be about 15 min wait and had no coffee ! I have to say there are too many other places close by to eat I WILL NOT BE BACK !
Parking: did not count
Atmosphere: 1
Food: 3
Service: 3
julia Lea
Chaz working drive thru polite , enthusiastic .
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries
Neil Conley
Chaz and Genesis took great care of us. HIGHLY recommend you come visit. Chicken was hot and freshly prepared.
Atmosphere: 5
Food: 5
Service: 5
Thalea Scott
The staff had wonderful attitudes and were very helpful. Haven’t been to Jack like that in a while.
Atmosphere: 5
Food: 5
Service: 5
Dominique Thompson
The staff were super friendly and helpful! It’s the best jacks I’ve been to in a long time!
Stood waiting to order for 10 mins while the employees just refused to acknowledge we existed, we left.
Atmosphere: 1
Food: 1
Service: 1
Ordered hot fries got HOT 🔥🔥🔥 fries 🍟
Atmosphere: 5
Food: 5
Service: 5
Good food good prices
Atmosphere: 5
Food: 5
Service: 5
They always forget something in my order or they substitute one of my items for something from someone else's order.
Atmosphere: 3
Food: 2
Service: 2
Recommended dishes: French Fries
I normally like going ro Jacks because they serve breakfast late. I understand that all of there normal menue items are not available the closer it gets to lunch time. But I did ask who I am assuming was the manager if they had eggs and he told me all that they had left was scrabble eggs. I did ask him if I could have the scrabble eggs put on the big breakfast sandwich and he said that I could. So that is what I ordered. When I got my sandwich there was no egg no cheese and they had put lettuce on it. When I took the sandwich back up the lady that was running the drive thru asked me what was wrong with it and I told her. I was even like hey I didn't want a BLT but to not complain I will take some tomatoes on it and be good (even though that is not what I ordered) she said in a rude way that there is no tomatoes due to the hurricane and there is a very small sign that was hard to read and also made a rude comment about breakfast was over 15 minutes ago. I even explained to her that I did ask before I even ordered my food if they had any eggs available. They did begrudgingly i feel make my sandwich (so at least I got what I ordered) when I went to go get some napkins there were none and other than having to wait for someone to acknowledge me once again and get the attitude I did before I just made sure I was careful with my sandwich. I understand that customer service is hard and that you will run out of things but the time I came in there was maybe 2 customers in the drive thru and 1 person in front of me and it was slow the whole time I was there. I would have been more understanding if they would have been super busy and not slow.
Atmosphere: 2
Food: 4
Service: 1
I go to this jacks frequently and it is quite a nice experience. The food is exactly what i expect and the employees recognize me. I am often met with an employee called Chaz and she is wonderful and incredibly friendly.
Food: 4
Service: 5
The best service from Chaz working the drive thru line, Super helpful and very attentive!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Smells like weed everytime we eat here from the managers going on there weed break every hour. Also managers rude to employees. Add on the reported this to try and get this taken down
Atmosphere: 1
Food: 3
Service: 1
Just know, we have been to this Jacks location several times around 8pm and when you order chicken, you will hear "let me see what I've got." Wait, isn't this a chicken place? They close at 11pm on weekend and 10pm on weekdays but you if you want the main thing they sell, you gey whatever they have! Unbelievable!! This was 2 nights ago...November 20, 2024!!
Atmosphere: 1
Food: 1
Service: 1
I was excited to try Jacks for the first time after receiving some coupons in the mail. I ordered a big bacon burger combo and was unimpressed. It was decent for fast food but unfortunately within an hour and a half of eating it I was profusely sick. Some of the worst food poisoning I’ve ever experienced.
Food: 1
Restaurantji Recommends
11/7/24 630 pm - the food was OK .but it was so cold in there I could hardly eat , After many attempts of asking if they could turn the AC up it never happened .finally had to leave because I could not sit and enjoy my dinner and in addition . they had no chicken ready told me it would be about 15 min wait and had no coffee ! I have to say there are too many other places close by to eat
I WILL NOT BE BACK !
Parking: did not count
Atmosphere: 1
Food: 3
Service: 3
Chaz working drive thru polite , enthusiastic .
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries
Chaz and Genesis took great care of us.
HIGHLY recommend you come visit. Chicken was hot and freshly prepared.
Atmosphere: 5
Food: 5
Service: 5
The staff had wonderful attitudes and were very helpful. Haven’t been to Jack like that in a while.
Atmosphere: 5
Food: 5
Service: 5
The staff were super friendly and helpful! It’s the best jacks I’ve been to in a long time!
Atmosphere: 5
Food: 5
Service: 5
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