Kobe Hibachi & Sushi

I brought my daughter here for her birthday as she really loves hibachi and sushi. Usually go to Hana. The kids ordered kid portions but we were charged for adult portions. Didn't come close to eating all this food. I ordered soup and salad and was served a salad. Later got a different salad and said I didnt want it now? This extra salad and the adult portions no one ate were charged. I would have ordered different had i known all 3 kids would be getting 20$ plates. I dont like to make a fuss as an industry worker. So I paid the bill and tipped accordingly. But I dont like how I was constantly upcharged including saying it was her birthday thus was changed for a picture I did not ask for. Didn't need that. We will not be back. The food and service was decent otherwise but I got sick to my stomach on the way home so....I heard bad things and gave it a chance. The hibachi chef was very sweet and did his best though. I do not blame him. I blame the order taker.

Atmosphere: 2

Food: 2

Service: 3

It had been about a year since our last visit, but everything was still as good as I remembered. We love the hibachi grill. Our chef was entertaining as always.

Atmosphere: 5

Food: 5

Service: 5

Host thought her phone was more important than greeting me and was not dressed professional. Tossed menu and silverware on table with no care. Took a while to be greeted at the table.
Food came out fairly quick once I ordered but the steak was kinda cold.
No thank you for coming.

Atmosphere: 4

Food: 4

Service: 3

Amazing service and amazing food I recommend coming here

Atmosphere: 5

Food: 5

Service: 5

Absolutely love the food and the people are so nice and the show never fails to be amazing. They never fail to Please.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Traditional Soup, Steak Teriyaki

This Was A DISASTER!! I mean horrible customer service, Highly DO not recommend for ANYONE how dare you disrespect my family!!! Just horrible

How dare you disrespect my family i am.very upset absolutely ridiculous! Very horrible customer service😡 Crystal Ware

They suck.

Treated my mom and I very poorly. My mon wa being nice and they were being very rude. It felt uncomfortable eating there after that and as a 12 year old it was ridiculous.

Service: 1

Refuse to serve me because you have to dine in pairs to enjoy the hibachi meal!

Atmosphere: 1

Food: 1

Service: 1

Walked in at 7:01 to pick up a mobile order that was supposed to be ready by 7:02. Lady says “your order not ready” and disappears behind the wall. Needless to say no one else ever addressed the parties waiting on orders. At 7:22 we walked out and noticed 2 different DoorDashers saying they couldn’t wait any longer and unassigned their orders. For 20 minutes after arriving neither us or the other waiting parties were confronted by any members of staff. Ridiculous service and will never go back.

Service: 1

Just finished dinner and this was probably the worst experience we’ve ever had here. The food was fantastic but the service was terrible. We chose to sit in the dining area instead of in front of the grill in order to hopefully have a quicker dining experience (that’s how it has always been in the past). This back fired and it ended up taking way longer than expected. We were told that there were a lot of To-go orders and we would have to wait a little longer. In addition to the food taking a little over 45 minutes, our server was not very attentive at all. We weren’t given refills or even asked if we wanted any. After receiving our food, we weren’t asked if we needed anything or how everything came out. We had to call her over to ask for Togo plates and the check after waiting around for 10 minutes for her to appear from the back or wherever she was. She also didn’t even thank us for coming in or have a good night.
Overall, the experience was very odd because we usually have a great experience ordering Togo, eating in front of the grill or in the dining area. This was also unfortunate because it was my birthday dinner and I was hoping to have a better experience.

Atmosphere: 3

Food: 5

Service: 1

Recommended dishes: Steak and Shrimp Fried Rice

Went to pick up my to go order and the lady at the counter was on her phone for a good minute, didn’t even see me. When she finally noticed me I said hello to her but she just handed me my food without saying anything. It felt pretty rude. The food is decent for the price which was the only positive thing I can say

Atmosphere: 4

Food: 4

Service: 3

Food is okay.. Staff is over all impersonal and 2.5 of 5 for cleanliness. Floors dirty and chairs sticky. Tables are typically wiped off though.

Atmosphere: 2

Food: 4

Service: 2

The service was inadequate, so much so I felt I could do it better myself. The food was served cold, the staff was rude, ignorant, and couldn’t complete the bare minimum. My girlfriend and I didn’t feel welcome from the get go.. I will not be coming back.

Atmosphere: 1

Food: 2

Service: 1