I just went there to order 24 combo and three add on fries. From the very beginning this lady has messed up my order. I was nice about it. I even apologize. Thinking maybe jt was my faylt. The lady gave me my food. I asked her you have five medium fries right altogether. The lady said yes it's in. So , I pull off and I was looked in my bag and there's only three fries. so I went to say hey what happened the manager there was so freaking rude the whole time she was rolling he eyes at me. She then told me wr have to ring you up pretty much like It's my fault. I am the last person to complain. But the manager, the whole time was roll her eyes at me and wouldnt even looking at me. Just looked at the wall. Like i am the problem. I wasnt yelling or nothing. She was awful service. She Didn't say have a nice day or nothing. I get people have bad days, but she was very rude from the beginning not very helpful. I will never go back to the store again and I will make sure to tell everyone not to go back to the store again just because how i was treated. The person at the window needs to be retrained because I looked at her and asked her, is their five fries in the bag and she said yes. She didn't try to correct me. Just let me go on my way. I'm glad I look at my bag before leaving. Now there's a guy that was working there. He was very nice. He was the only person that store that was saying I am very sorry and he was just the cook. He shouldn't be the one saying sorry it should have been the person in the window and the manager. But the cook was the only one who was super nice to me. He should be the one that should be a manager. I am so pissed right now how I was treated. Again, I don't ever complaint. She is working today at 4:20. Pm sunday feb 16. I get people having bad days but how she treated me was not cool. Because i was super nice at the very beginning. She could have said I'm sorry she must not have heard you. We will help you and get it fixed, but i have to ring you up for the two because she didn't ring you up. I would have been fine. But the lady didn't say nothing and was very rude. I hate to write this. But this wasnt cool. Im sorry!
Madison Stephenson
Whoever made these fries needs a raise. Fresh & crispyyyyy 🥰 Also, the sweet girl at the window was super nice too!!
Atmosphere: 5
Food: 5
Service: 5
Gary Thacker
Don't you hate to spend $31 and get home without all your order?
ed songer
Pulled up at 10 25 pm no other cars in sight. Ordered 3 times never got a confirmation one way or the other. After 15 minutes pulled up and saw no one so I drove off. I was on my way to work and maybe Krystal ought to be looking into people who don't want to work. Very unprofessional to hide from customer so you don't have to do anything
Tonya Gravitt
Ordered online but still had to wait 20 minutes for my food and the app was saying it was ready
Atmosphere: 3
Food: 5
Service: 1
Lee Whitt
Came through the drive thru around 7:30 pm and there were 4 people just huddled up talking behind the counter there while the drive thru sat backed up. I sat there for a little over thirty minutes Ms for the lady to argue with me telling me the cheesy jalapeño chik and Krystal doesn’t exist even though it was advertised on the menu and on the window of the lobby and the most rude and long wait time of my life! The literal worst experience I’ve ever had at any fast food restaurant. Slow, rude, and lazy. There were only two cars in front of me. I work in food. It does not long to make two meals….
Atmosphere: 1
Food: 1
Service: 1
mateo bonine
The new store manager has turned this place around!! She is amazing
Atmosphere: 5
Food: 5
Service: 5
Eva Jones
It was Friday this sweet nice girl with red hair I didn't catch her name but she was so helpful and she made sure my food was good and right she deserves a raise for being the sweetest hard-working girl I've seen
Atmosphere: 5
Food: 5
Service: 5
Mon Mac
Fries were hot and fresh. Minimal drive thru wait. Polite and Courteous service :)
Krystal used to be #1. I recently bought 6 cheese Krystal & FF, and that Mt friend was over 25.00. The best part of my experience was Michael, the young man who took care of me. The Krystal were not hot. The edges of the hamburger were hard. FF were not hot. I didn't go in to view. Never see many cars their which says a lot.
Atmosphere: 2
Food: 2
Service: 5
Robin Hitner
My takeout order was 100% wrong. I was the one and only customer there and they still gave me the wrong order. This is not the first time. This is one of the worst Krystals in this area. Poorly managed.
Food: 2
Service: 1
Jessica Parks
Have always lived my krystals and it's awesome to find one so close to back home yet do far from home. Not just any krystals is worth eating at but this one definitely ranks in my top ?
Parking: There was plenty of parking bc drive through its a first choice for many
I just went there to order 24 combo and three add on fries. From the very beginning this lady has messed up my order. I was nice about it. I even apologize. Thinking maybe jt was my faylt. The lady gave me my food. I asked her you have five medium fries right altogether. The lady said yes it's in. So , I pull off and I was looked in my bag and there's only three fries. so I went to say hey what happened the manager there was so freaking rude the whole time she was rolling he eyes at me. She then told me wr have to ring you up pretty much like It's my fault. I am the last person to complain. But the manager, the whole time was roll her eyes at me and wouldnt even looking at me. Just looked at the wall. Like i am the problem. I wasnt yelling or nothing. She was awful service. She Didn't say have a nice day or nothing. I get people have bad days, but she was very rude from the beginning not very helpful. I will never go back to the store again and I will make sure to tell everyone not to go back to the store again just because how i was treated. The person at the window needs to be retrained because I looked at her and asked her, is their five fries in the bag and she said yes. She didn't try to correct me. Just let me go on my way. I'm glad I look at my bag before leaving. Now there's a guy that was working there. He was very nice. He was the only person that store that was saying I am very sorry and he was just the cook. He shouldn't be the one saying sorry it should have been the person in the window and the manager. But the cook was the only one who was super nice to me. He should be the one that should be a manager. I am so pissed right now how I was treated. Again, I don't ever complaint. She is working today at 4:20. Pm sunday feb 16. I get people having bad days but how she treated me was not cool. Because i was super nice at the very beginning. She could have said I'm sorry she must not have heard you. We will help you and get it fixed, but i have to ring you up for the two because she didn't ring you up. I would have been fine. But the lady didn't say nothing and was very rude. I hate to write this. But this wasnt cool. Im sorry!
Whoever made these fries needs a raise. Fresh & crispyyyyy 🥰 Also, the sweet girl at the window was super nice too!!
Atmosphere: 5
Food: 5
Service: 5
Don't you hate to spend $31 and get home without all your order?
Pulled up at 10 25 pm no other cars in sight. Ordered 3 times never got a confirmation one way or the other. After 15 minutes pulled up and saw no one so I drove off. I was on my way to work and maybe Krystal ought to be looking into people who don't want to work. Very unprofessional to hide from customer so you don't have to do anything
Ordered online but still had to wait 20 minutes for my food and the app was saying it was ready
Atmosphere: 3
Food: 5
Service: 1
Came through the drive thru around 7:30 pm and there were 4 people just huddled up talking behind the counter there while the drive thru sat backed up. I sat there for a little over thirty minutes Ms for the lady to argue with me telling me the cheesy jalapeño chik and Krystal doesn’t exist even though it was advertised on the menu and on the window of the lobby and the most rude and long wait time of my life! The literal worst experience I’ve ever had at any fast food restaurant. Slow, rude, and lazy. There were only two cars in front of me. I work in food. It does not long to make two meals….
Atmosphere: 1
Food: 1
Service: 1
The new store manager has turned this place around!! She is amazing
Atmosphere: 5
Food: 5
Service: 5
It was Friday this sweet nice girl with red hair I didn't catch her name but she was so helpful and she made sure my food was good and right she deserves a raise for being the sweetest hard-working girl I've seen
Atmosphere: 5
Food: 5
Service: 5
Fries were hot and fresh. Minimal drive thru wait. Polite and Courteous service :)
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chili Cheese Fries
Great morning service ?
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Krystal used to be #1. I recently bought 6 cheese Krystal & FF, and that Mt friend was over 25.00.
The best part of my experience was Michael, the young man who took care of me. The Krystal were not hot. The edges of the hamburger were hard. FF were not hot.
I didn't go in to view. Never see many cars their which says a lot.
Atmosphere: 2
Food: 2
Service: 5
My takeout order was 100% wrong. I was the one and only customer there and they still gave me the wrong order. This is not the first time. This is one of the worst Krystals in this area. Poorly managed.
Food: 2
Service: 1
Have always lived my krystals and it's awesome to find one so close to back home yet do far from home. Not just any krystals is worth eating at but this one definitely ranks in my top ?
Parking: There was plenty of parking bc drive through its a first choice for many
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Krystals, Fries, Junkyard Fries
Ordered 4 cheese Krystal's off the grill, they had mayonnaise on them....disappointing
Atmosphere: 3
Food: 3
Service: 5
Food was old
Atmosphere: 5
Food: 1
Service: 5
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