Zaxby's Chicken Fingers & Buffalo Wings

Terrible service in the drive thru tonight. Sat at the speaker for approximately 10 minutes with no one speaking. I tried getting someone’s attention with no answer. I pulled up to the window and was told they weren’t able to take orders because they were waiting on egg rolls. I was also told they’re not allowed to accept orders at the window and I would either have to drive back through or come inside. There were at least 5 cars sitting in the drive through so I decided to take my business elsewhere.

We haven't had a correct order from this location out of our last 4 orders.

Only 1 person working the counter. She was definitely new but had no help. The manager came up front once in 20 minutes and basically chastised her for dying something wrong. Our food was done but not handed to us until I went to ask where it was. It has been made for awhile and was cold at that point. I usually like zaxby's but this store has issues.

Atmosphere: 1

Food: 2

Service: 1

A bunch of young unprofessional people led by an unprofessional manager. Got my order wrong and instead of taking the time to correct it was going to make me drive back around in the drive thru where I had already waited 20 minutes. I ended up having to come in because my hospitalized daughter wanted zaxbys. So I will never revisit this terrible location.

Atmosphere: 1

Food: 1

Service: 1

Really good chicken and fries, Their signature sauce is really good also.

Atmosphere: 3

Food: 4

Service: 2

Went through drive thru and they gave me the wrong order so I went inside and they made it right. The best fingers in town.

Atmosphere: 4

Food: 5

Service: 4

I do love Zaxby's, usually get the nibblers meal. This year every time I've tried it here, the bread is stail and hard all over. C'mon

Atmosphere: 4

Food: 2

Service: 4

Love me some Zaxbys! Traditional wings and things meal hit every time!😁

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Chicken Wings, Egg Roll

This location is the absolute worst that I have ever seen in the restaurant business. Rude customer service, that’s if they even acknowledge your existence.

Atmosphere: 1

Food: 1

Service: 1

I paid $22 for a wings and things meal and a five piece chicken tenders meal. All I received was five chicken tenders and four wings with some fries. This location is absolutely horrible we’ve had multiple problems before with staff and other things here.

Atmosphere: 1

Food: 1

Service: 1

Prices are completely out of control here. They were never a great value. But $26 for 2 people at a fastfood place is insane.

Atmosphere: 5

Food: 5

Service: 5

DO BETTER ,, the darker lady who works ur drive through line is the reason you cannot keep customers !! If you place an order online she’ll be rude to you and make you wait the whole time while other people are just pulling up and getting their orders . I have a baby in this car with no AC and was wanting to grab my food and go so we didn’t have to stop but NOOOOO . Absolute disrespect , get that woman out of there ! You’re losing business because of it and more money than you pay her

Atmosphere: 1

Food: 1

Service: 1

Myself and my wife went through drive through get our family some food got there at 9:20 pm on 9/22/2024 and was ask if we had an online order my wife said no. But remember they close at 10pm so we had plenty of time to get food we was told to hang on sat there until 9:50 and they never came to speaker to ask what was our order and they close at 10 pm so do you think they was goin to take our orders NO so we drove off now we come here every Friday because that one of our places to eat the two girls working didn’t care about anyone tryin to order and they where 2 other cars behind us that they don’t help either…..

Was waiting 15 minutes!!! Was 1 person nexus on line. 15 minutes with 1 costumer!!! Nobody outside or inside!!! We didn’t try food, unfortunately, because we didn’t want to spent all our evening to wait “fast food”… Terrible service!!!

Atmosphere: 2

Food: 2

Service: 1

Was in the Fort O today for lunch I ordered the wings & things it was cold,wings hard ,threw my food away it's really sad when the place only had 2 people they could not make the food hot & the food good to actually eat ..would tell people to not choose this place for lunch...I wish the Mgr would contact me!

Atmosphere: 1

Food: 1

Service: 1