The Double Scoop
2197 Franklin Pkwy, Franklin
(706) 948-0014
Recent Reviews
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We had a great visit tonight! It was very busy and Luke was working alone but he did a great job! He handled each order with ease and took time to completely clean his work station In between. We are glad we stopped in and will do it again soon!
I love this little store. The service that I get is amazing every time I go. I highly recommend.
Me and my 2 friends decided to come back to our hometown simply for Double Scoop. We drove 30 minutes for ice cream. The ice cream was great, and the price was okay, but the customer service was outrageous. I told the young man that I wanted 2 orders of 1 scoop of chocolate ice cream on a cake cone. He scooped vanilla ice cream. I told him that I asked for chocolate. And then he proceeded to almost argue with me that I said vanilla. Afterwards, he made a couple nasty faces and angrily threw away the scoop of vanilla and the cone. Which he should’ve just put the scoop of vanilla back or at least used the same cone, but I guess he just wanted to make a scene.
On top of that, he put the giant scoop of ice cream on top of the cone, didn’t even fill the cone in. Because of this, my 3yo daughter’s ice cream fell off her cone.
Overall, the price that I paid wasn’t worth the customer service I received.
Very nice little spot for some dessert right in the middle of Franklin. The girls at work they were nice as quick with your order. The banana pudded ice cream is good.
We stopped by for the first time on Saturday July 26th. The ice cream was delicious and there was a very large variety. The two young ladies working were super sweet and helpful. We’ll definitely be back.
Turned away when walking in right at closing time. Lost the opportunity to make a customer
amazing coffee! super sweet ladies working in the morning as well. love this place!
Great ice cream...soooo good
The service was great and the variety of options was too! Let's also not forget to mention that the prices are very affordable. We've only been a few times but they haven't let us down yet!!!
Best banana splits around
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The cheese pastries and doughnuts are delicious! Definitely worth a visit. Thanks!
Food: 5
Service: 5
Recommended dishes: Doughnut
I really recommend this place.
Please come. Come twice
Atmosphere: 5
Food: 5
Service: 5
We stopped in today for a refreshing cold treat, we got a Carmel Macchiato Cold Brew with Sweet Cream and Cold Foam, mixed berry smoothie and a cup of butter pecan ice cream. It was all great! Everyone was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coid Brew
There were soft serve cones in the window but they don't serve soft serve. Two scoops of the Carmel was great.
Atmosphere: 4
Food: 4
Service: 5
The ice cream was delicious!!!! The people there were sooooooo kind!!
Atmosphere: 5
Food: 5
Service: 5
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