Went through the drive thru ordered just a sandwich, while waiting realized they had charged for the combo, went inside to inquire and they questioned me on that. Also didn’t get my food, when I reached for my order the man there said I snatched it and followed me out of the store mumbling, when I said why are you following me the manager came out immediately and defended his actions! I am the customer and did not Snatch the food. Problems. Never going there again!! And we go there quite a bit!!
Atmosphere: 1
Food: 3
Service: 1
DeVaughns 4Ever
Watched him microwave my steak and cheese then cut package open and put it on the bun. Steak had alot of grisle or fat couldn't chew.
Atmosphere: 2
Food: 2
Service: 2
Jessica Leach
Every single time I order from here I get it home and SOMETHIG is messed up. They didn't do i single thing I asked for this evening.
Atmosphere: 2
Food: 2
Service: 2
Robin Dickson
This particular Arby's is not as good or on top of it as others.
Atmosphere: 3
Food: 3
Service: 2
mo trub
Good experience, but it did take a little long in the drive through.
Atmosphere: 4
Food: 4
Service: 4
Lembu Gila
Poor Management.
Atmosphere: 1
Food: 3
Service: 1
G Oakley
Lunch time, it was about 1245. Was able to order quickly, guy at the counter was cool. I ordered a meal, he says, 'Are potato cakes ok? We are out of fries and curly fries.' Ok, potato cakes it is. Potato cakes were great 30 years ago when they were baked. Now because the fryers are not hot enough to crisp and seal the outside, the soak up oil. My food was ready and another guy is re-naming me, not ready the bag. The drink machine is dripping all over, from places it should not drip. Then I see the rainbow of multi color straws, they were not wrapped. Like the went to the store and bought a box and everyone picked thru the straws, no thanks. The sandwich was fine. The dining area was fairly clean, several table needed to be wiped down.
Parking: Many parking spots were hard the access due to the drive thru.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Brisket
Brian Umble
Love my roast beef. Very close to work. See you on Tuesdays.
Alfredo
I was with my family at Arby's on Jesse Jewell Pkwy in Gainesville and we ate some delicious roast beef sandwiches. I also want to thank Landon and the entire team for their kind attention.
Atmosphere: 5
Food: 5
Service: 5
Sierra Skylanders
The food was good the service was quick and the staff was so kind and polite.
Great store on Gainesville in New Holland area. Like this place and will return. Great food and friendly manager.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Eric Gunter
Worst food ever and service will never return the guy in the drive through was rude and I had a double roast beef sandwich and got a single the sandwich are premade definitely not fresh I would not order from here food was old
Atmosphere: 1
Food: 1
Service: 1
Edgar Soto
Notthing different from any other Arby's. However, I tried using the app, and the prices in the app didn't reflect the Happy Hours special prices. What's up with that?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef
Ash
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Atmosphere: 1
Food: 1
Service: 1
Violet Night
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Went through the drive thru ordered just a sandwich, while waiting realized they had charged for the combo, went inside to inquire and they questioned me on that. Also didn’t get my food, when I reached for my order the man there said I snatched it and followed me out of the store mumbling, when I said why are you following me the manager came out immediately and defended his actions! I am the customer and did not Snatch the food. Problems. Never going there again!! And we go there quite a bit!!
Atmosphere: 1
Food: 3
Service: 1
Watched him microwave my steak and cheese then cut package open and put it on the bun. Steak had alot of grisle or fat couldn't chew.
Atmosphere: 2
Food: 2
Service: 2
Every single time I order from here I get it home and SOMETHIG is messed up. They didn't do i single thing I asked for this evening.
Atmosphere: 2
Food: 2
Service: 2
This particular Arby's is not as good or on top of it as others.
Atmosphere: 3
Food: 3
Service: 2
Good experience, but it did take a little long in the drive through.
Atmosphere: 4
Food: 4
Service: 4
Poor Management.
Atmosphere: 1
Food: 3
Service: 1
Lunch time, it was about 1245. Was able to order quickly, guy at the counter was cool. I ordered a meal, he says, 'Are potato cakes ok? We are out of fries and curly fries.' Ok, potato cakes it is. Potato cakes were great 30 years ago when they were baked. Now because the fryers are not hot enough to crisp and seal the outside, the soak up oil. My food was ready and another guy is re-naming me, not ready the bag. The drink machine is dripping all over, from places it should not drip. Then I see the rainbow of multi color straws, they were not wrapped. Like the went to the store and bought a box and everyone picked thru the straws, no thanks. The sandwich was fine. The dining area was fairly clean, several table needed to be wiped down.
Parking: Many parking spots were hard the access due to the drive thru.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Brisket
Love my roast beef. Very close to work. See you on Tuesdays.
I was with my family at Arby's on Jesse Jewell Pkwy in Gainesville and we ate some delicious roast beef sandwiches. I also want to thank Landon and the entire team for their kind attention.
Atmosphere: 5
Food: 5
Service: 5
The food was good the service was quick and the staff was so kind and polite.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef 'N Cheddar, Corned Beef Reuben, Arby's Signature Sandwiches, Roast Beef, Curly Fries, Buffalo Chicken, Honey Mustard Chicken Wrap, Crispy Chicken Sandwich
Restaurantji Recommends
Great store on Gainesville in New Holland area. Like this place and will return. Great food and friendly manager.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Worst food ever and service will never return the guy in the drive through was rude and I had a double roast beef sandwich and got a single the sandwich are premade definitely not fresh I would not order from here food was old
Atmosphere: 1
Food: 1
Service: 1
Notthing different from any other Arby's. However, I tried using the app, and the prices in the app didn't reflect the Happy Hours special prices. What's up with that?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Atmosphere: 1
Food: 1
Service: 1
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Atmosphere: 1
Food: 1
Service: 1
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