Lunch time, it was about 1245. Was able to order quickly, guy at the counter was cool. I ordered a meal, he says, 'Are potato cakes ok? We are out of fries and curly fries.' Ok, potato cakes it is. Potato cakes were great 30 years ago when they were baked. Now because the fryers are not hot enough to crisp and seal the outside, the soak up oil. My food was ready and another guy is re-naming me, not ready the bag. The drink machine is dripping all over, from places it should not drip. Then I see the rainbow of multi color straws, they were not wrapped. Like the went to the store and bought a box and everyone picked thru the straws, no thanks. The sandwich was fine. The dining area was fairly clean, several table needed to be wiped down.
Parking: Many parking spots were hard the access due to the drive thru.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Brisket
Brian Umble
Love my roast beef. Very close to work. See you on Tuesdays.
Alfredo
I was with my family at Arby's on Jesse Jewell Pkwy in Gainesville and we ate some delicious roast beef sandwiches. I also want to thank Landon and the entire team for their kind attention.
Atmosphere: 5
Food: 5
Service: 5
Sierra Skylanders
The food was good the service was quick and the staff was so kind and polite.
Great store on Gainesville in New Holland area. Like this place and will return. Great food and friendly manager.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Eric Gunter
Worst food ever and service will never return the guy in the drive through was rude and I had a double roast beef sandwich and got a single the sandwich are premade definitely not fresh I would not order from here food was old
Atmosphere: 1
Food: 1
Service: 1
Edgar Soto
Notthing different from any other Arby's. However, I tried using the app, and the prices in the app didn't reflect the Happy Hours special prices. What's up with that?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef
Ash
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Atmosphere: 1
Food: 1
Service: 1
Violet Night
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Atmosphere: 1
Food: 1
Service: 1
Larry schmoll
I placed a GrubHub order today (over $25 not including tip) and this Arby's sent me the wrong order - a sandwich worth about $6.00 instead of my $25 meal. The bag even had the other customer's name on the freaking bag with my receipt attached. So, my lunch went south because some "Jake Harper" at Arby's apparently cannot perform even as elementary a task as matching an order to a receipt - when that is all they have to do for a living (really are you kidding me). And... if you ever had your GrubHub order go south... well you can probably know the language I was using. And it happens way too often. I fear for the future of fast food - and ultimate starvation when it now becomes impossible to even get the order - you ordered - and paid for. God Help Us! I shared the additional details with the Guest Support Team as the Owner requested - but I never heard from them.. I guess Jake Harper must work there too.
Absolutely the best fast food establishment I've been to in a very long time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Corned Beef Reuben, Curly Fries
Candice Katz
Employees are too lazy to hand me my online order through the drive thru, I had to get out of my car in the pouring rain, how convenient. Needless to say we will never stop at this arbys again
Atmosphere: 1
Food: 2
Service: 1
David Travis
Giving wrong food plus Fries and sandwiches were cold
Joseph C. Walker
The staff is mostly friendly, and they serve decent food for a reasonable price if you use coupons. I wish the radio were louder—it's only audible in the restroom. Some of the music is worthless, some is catchy. The décor is simple and functional, but more floral life in the parking lot and a splash of color in the dining Hall would be nice. The beef- and chicken-based dishes are rather plain, so bring your own spices. The milkshakes are tasty, but small, unimaginative, and expensive. I want more vegan options!
Vegetarian options: There are no satisfying vegan dishes.
Kid-friendliness: The restaurant isn't hostile to youth, but it would be trendier with more color and better music.
Love the Arby's roast beef, tried the new maple bacon but it was not what I expected. The restaurant in Gainesville has the weirdest layout for ordering and picking up your food..
Lunch time, it was about 1245. Was able to order quickly, guy at the counter was cool. I ordered a meal, he says, 'Are potato cakes ok? We are out of fries and curly fries.' Ok, potato cakes it is. Potato cakes were great 30 years ago when they were baked. Now because the fryers are not hot enough to crisp and seal the outside, the soak up oil. My food was ready and another guy is re-naming me, not ready the bag. The drink machine is dripping all over, from places it should not drip. Then I see the rainbow of multi color straws, they were not wrapped. Like the went to the store and bought a box and everyone picked thru the straws, no thanks. The sandwich was fine. The dining area was fairly clean, several table needed to be wiped down.
Parking: Many parking spots were hard the access due to the drive thru.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Brisket
Love my roast beef. Very close to work. See you on Tuesdays.
I was with my family at Arby's on Jesse Jewell Pkwy in Gainesville and we ate some delicious roast beef sandwiches. I also want to thank Landon and the entire team for their kind attention.
Atmosphere: 5
Food: 5
Service: 5
The food was good the service was quick and the staff was so kind and polite.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Beef 'N Cheddar, Corned Beef Reuben, Arby's Signature Sandwiches, Roast Beef, Curly Fries, Buffalo Chicken, Honey Mustard Chicken Wrap, Crispy Chicken Sandwich
Great store on Gainesville in New Holland area. Like this place and will return. Great food and friendly manager.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Worst food ever and service will never return the guy in the drive through was rude and I had a double roast beef sandwich and got a single the sandwich are premade definitely not fresh I would not order from here food was old
Atmosphere: 1
Food: 1
Service: 1
Notthing different from any other Arby's. However, I tried using the app, and the prices in the app didn't reflect the Happy Hours special prices. What's up with that?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Atmosphere: 1
Food: 1
Service: 1
I got a jamocha shake for my boyfriend along with other food and he got an onion chunk in his shake. He ended up throwing up and he's refusing to eat at Arby's again. I honestly don't blame him because that is DISGUSTING! I don't even think those two are made in the same place so why and how was there an onion in his shake? I'm definitely NOT going back to that Arby's. If I could give zero stars I would in a heartbeat. What if he was allergic to onions!? It's sad to say that my thoughts of Arby's have been completely reversed and I used to LOVE Arby's but now I'm scared to order anything because of my own allergies
Atmosphere: 1
Food: 1
Service: 1
I placed a GrubHub order today (over $25 not including tip) and this Arby's sent me the wrong order - a sandwich worth about $6.00 instead of my $25 meal. The bag even had the other customer's name on the freaking bag with my receipt attached. So, my lunch went south because some "Jake Harper" at Arby's apparently cannot perform even as elementary a task as matching an order to a receipt - when that is all they have to do for a living (really are you kidding me). And... if you ever had your GrubHub order go south... well you can probably know the language I was using. And it happens way too often. I fear for the future of fast food - and ultimate starvation when it now becomes impossible to even get the order - you ordered - and paid for. God Help Us! I shared the additional details with the Guest Support Team as the Owner requested - but I never heard from them.. I guess Jake Harper must work there too.
Food: 1
Service: 1
Restaurantji Recommends
Absolutely the best fast food establishment I've been to in a very long time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Corned Beef Reuben, Curly Fries
Employees are too lazy to hand me my online order through the drive thru, I had to get out of my car in the pouring rain, how convenient. Needless to say we will never stop at this arbys again
Atmosphere: 1
Food: 2
Service: 1
Giving wrong food plus Fries and sandwiches were cold
The staff is mostly friendly, and they serve decent food for a reasonable price if you use coupons. I wish the radio were louder—it's only audible in the restroom. Some of the music is worthless, some is catchy. The décor is simple and functional, but more floral life in the parking lot and a splash of color in the dining Hall would be nice. The beef- and chicken-based dishes are rather plain, so bring your own spices. The milkshakes are tasty, but small, unimaginative, and expensive. I want more vegan options!
Vegetarian options: There are no satisfying vegan dishes.
Kid-friendliness: The restaurant isn't hostile to youth, but it would be trendier with more color and better music.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Double Roast Beef, Chicken Tenders, Loaded Curly Fries, Mozzerella Sticks, Creamy Mediterranean Chicken Wrap, Curly Fries, Roast Beef Slider
Love the Arby's roast beef, tried the new maple bacon but it was not what I expected. The restaurant in Gainesville has the weirdest layout for ordering and picking up your food..
Atmosphere: 5
Food: 5
Service: 2
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