the manager is great but her workers are horrible not professional at all they talk so ghetto and like they don’t have no respect especially
Atmosphere: 1
Food: 5
Service: 1
Carol Speck
Our cashier (look for the beautiful rose gold ring on her left hand) remembered us from three years ago, and even ask about my father. She is an asset to the company!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Fish & 2 Piece Chicken Meal
Phyllis Hollis
Cole slaw taste old.Had pickles where straw was. Just couldn't eat it. Spent 25.on nothing. Will never go their again..
Atmosphere: 2
Food: 1
Service: 3
Victoria Thomas
Spent $20 on dinner. Food was overcooked. Cole slaw was spoiled. The only thing that was even good was my drink. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Tammy Yawn
So sad that this location has gone downhill. I've gone back 4 times and keep hoping for the best, only to get the worst. The fish has been so greasy that I had to sop it up w napkins. The hushpuppies were like concrete balls, and the fries were inedible. This was each time I went. Unfortunately, I also had the same employee at the window. I don't know her name but she had extremely long braids that were just hanging, with no netting or even pulled back. She also acts like everything is a burden, like asking for tarter sauce! Lol Closing the to-go containers was also seemingly a burden. The management has changed, as I used to drive from Flowery branch. Now I live in Gainesville, and will drive to Flowery Branch/ Oakwood
Atmosphere: 1
Food: 2
Service: 1
Harry Hagan
The best fast seafood you can get. A little bit pricey but worth it.
Atmosphere: 4
Food: 5
Service: 4
Tha BaldWookiee
The staff is always pleasant ad quick to take my order. Store always clean my food has never been wrong.
Lynn H
Great service. Good food.
Atmosphere: 5
Food: 5
Service: 5
Valerie Stephens
I went to the drive-thru at 6:46 p.m. I ordered a two piece fish meal with french fries and okra. I paid $10.57 for my order. When I looked inside at my order, it was not a pleasant thing. The two pieces of fish were burnt. It looked like they didn't clean their fryer. Also, the fish, hush puppies and the okra was greasy. There were hardly any chips with this meal. If I had time, I would have taken it back. I have eaten at Captain D's for a long time and this was the first time an order was this disgusting! Come on Captain D's! A customer deserves more than that type of service!
They lie on doordash about business name for sales because they have terrible reviews and want to upcharge you when it’s alleged their fish makes you sick . Also I have coworkers that say the place is absolutely filthy . They like to lie and claim “we’re catfish kitchen” and even make the mistake during phone calls of referencing themselves as captain D’s and double back on the facade. Attempted to downsell me on tilapia with catfish prices and didn’t want to admit it’s captain D’s when I caught them stating it.
Atmosphere: 1
Food: 1
Service: 1
Mercedez Roman
Food was beyond unsatisfying I love Captain D’s but this place here no thank you fries hard, dry taste nasty as if they where just sitting for hours and the hush puppies just so dry had me wanting to just drink water and let me say the fish eww never again just a waist of my money wish I could get my money back. Definitely not coming back.
the manager is great but her workers are horrible not professional at all they talk so ghetto and like they don’t have no respect especially
Atmosphere: 1
Food: 5
Service: 1
Our cashier (look for the beautiful rose gold ring on her left hand) remembered us from three years ago, and even ask about my father. She is an asset to the company!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Fish & 2 Piece Chicken Meal
Cole slaw taste old.Had pickles where straw was. Just couldn't eat it. Spent 25.on nothing. Will never go their again..
Atmosphere: 2
Food: 1
Service: 3
Spent $20 on dinner. Food was overcooked. Cole slaw was spoiled. The only thing that was even good was my drink. Will never return.
Atmosphere: 1
Food: 1
Service: 1
So sad that this location has gone downhill. I've gone back 4 times and keep hoping for the best, only to get the worst. The fish has been so greasy that I had to sop it up w napkins. The hushpuppies were like concrete balls, and the fries were inedible. This was each time I went. Unfortunately, I also had the same employee at the window. I don't know her name but she had extremely long braids that were just hanging, with no netting or even pulled back. She also acts like everything is a burden, like asking for tarter sauce! Lol Closing the to-go containers was also seemingly a burden. The management has changed, as I used to drive from Flowery branch. Now I live in Gainesville, and will drive to Flowery Branch/ Oakwood
Atmosphere: 1
Food: 2
Service: 1
The best fast seafood you can get. A little bit pricey but worth it.
Atmosphere: 4
Food: 5
Service: 4
The staff is always pleasant ad quick to take my order. Store always clean my food has never been wrong.
Great service. Good food.
Atmosphere: 5
Food: 5
Service: 5
I went to the drive-thru at 6:46 p.m. I ordered a two piece fish meal with french fries and okra. I paid $10.57 for my order. When I looked inside at my order, it was not a pleasant thing. The two pieces of fish were burnt. It looked like they didn't clean their fryer. Also, the fish, hush puppies and the okra was greasy. There were hardly any chips with this meal.
If I had time, I would have taken it back. I have eaten at Captain D's for a long time and this was the first time an order was this disgusting!
Come on Captain D's! A customer deserves more than that type of service!
Food: 1
Service: 2
I love captain D's but customer service sucked
Restaurantji Recommends
They lie on doordash about business name for sales because they have terrible reviews and want to upcharge you when it’s alleged their fish makes you sick . Also I have coworkers that say the place is absolutely filthy . They like to lie and claim “we’re catfish kitchen” and even make the mistake during phone calls of referencing themselves as captain D’s and double back on the facade. Attempted to downsell me on tilapia with catfish prices and didn’t want to admit it’s captain D’s when I caught them stating it.
Atmosphere: 1
Food: 1
Service: 1
Food was beyond unsatisfying I love Captain D’s but this place here no thank you fries hard, dry taste nasty as if they where just sitting for hours and the hush puppies just so dry had me wanting to just drink water and let me say the fish eww never again just a waist of my money wish I could get my money back. Definitely not coming back.
Atmosphere: 4
Food: 1
Service: 3
Great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, 2 Piece Fish & 2 Piece Chicken Meal
Food is good, but drive thru is SLOW! Has been that way for yrs.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Fried Shrimp, French Fries
Employees are incredibly rude. They act like they hate their job. Or at least most of them do. It is hit or miss with the food.
Food: 3
Service: 2
Loading...