Chicken Salad Chick

The chicken salad here is so good. Unfortunately, this location hasn't figured out how to keep it stocked up. The past 5 times I have been to this location they started their greeting at the register began with "okay, here is what is left". Out of the whole lineup they are usually down to 2 choices. This was always between 5-7pm. You would think a restaurant with the words "chicken salad" in it would not run out. Especially when you can store any daily made chicken salad in a refrigerator for later in the afternoon. Poorly managed location. Very sad. It is so yummy.

Atmosphere: 4

Food: 5

Service: 2

Went through the drive through and was given the wrong order. Not sure how that happens when there's only one line. I acknowledge that I'm 50% to blame for not checking the bag. But man, is that disappointing.

Good and quick.

Atmosphere: 4

Food: 4

Service: 4

Bought the 5 + dollars red velvet slice today and it was stale! Old and not fresh! Very disappointing! If your going to charge over five dollars for a slice of cake at least make sure it’s fresh

Atmosphere: 4

Food: 3

Service: 4

Clean and very attractive. Food served in nice way to make the food look very clean, nicely prepared and an extra nice staff!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Dixie Chick

Really good sandwiches with nice variety.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pimento Cheese blt Sandwich, blt Chicken Salad on Croissant, Chicken Salad Sandwich Croissant, Loaded Potato Soup, Fancy Nancy, Grape Salad, Avocado Toast, Broccoli Salad

The new mobile app is awful. Cannot scan for rewards. Twice now on different days the order person failed to scan my QR code and told me to prepare a ticket that results in "Access Token is Expired." So no rewards and no accountability. The food, however, is pretty good.

Food: 4

Service: 1

Always great food and great service! Every time we go down to Gainesville, we always plan to have lunch there.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fancy Nancy, Dixie Chick

Service is always nice! And food is always good. Yesterday I did receive not fresh grapes. But that’s rare, otherwise everything is always 10/10

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fancy Nancy, Grape Salad, Classic Carol

Ordered food at 10am for delivery at 12:45pm. Wrong food sent. Horrible time getting refund. Door dash blame CSC, CSC blames door dash.

Food: 1

Service: 1

It had been nearly 6 years since I last went to Chicken Salad Chick. Me and my mother had the opportunity to go during their grand opening. While the atmosphere and service were fantastic, the chicken salad at the time was just ok. I was curious to see how the restaurant was one afternoon and went there for lunch. There were an average amount of people for lunch.

Going inside, I was surprised to not only see already packed chicken salad that people can purchase to take home for the family, but also that they expanded the menu to included different types of Chicken Salad from savory types, spicy types, and healthier types with fruits and nuts.
I also saw that they now added pimento as another option for people to get along with egg salad as well as the option to place your favorite chicken salad or pimento into a sandwich.
I ended up ordering a trio combo which had a scoop of the Classic Carol, a scoop of the Cranberry Kelli and a side soup of Loaded Potato Salad along with several crackers and a butterscotch cookie. The meal was fantastic with the Cranberry Kelli being the best with both a slightly salty and sweet taste. The soup was really creamy and paired well with the crackers.

There were a large variety of customers from families to people on their lunch break from work. The staff were also really helpful and kind with one of them picking up my finished basket to dispose of the trash as I was about to get up and do it myself. I thanked her for it. I was so impressed by the service and food that I decided to buy some chicken salad to go for my parents. When I told them that it was my first time coming here since they first open, the man at the register smiled and said “ Well, welcome back.” I can start to see why this place has managed to stay popular after all these years.

Vegetarian options: Pimento cheese options are offered.

Dietary restrictions: When looking at the menu when going up to order in house, the amount of calories per scoop of Chicken Salad or Pimento Cheese are showed alongside the prices.

Atmosphere: 4

Food: 5

Service: 5

I like their cookies :)

Atmosphere: 5

Food: 5

Service: 5

Very disappointed lately. Portion of chicken salad on croissant - terrible last 3 times. Croissant last trip was stale. Not wiping the tables off after guests either. We used to go 3 times a month.

Atmosphere: 3

Food: 2

Service: 4

Very small portion on chicken salad probably half a scoop if that on the bread, pretty disappointing compared to usual

Food: 2

It was great!!

Atmosphere: 5

Food: 5

Service: 5