Five Guys
1122 Dawsonville Hwy Suite 100, Gainesville
(678) 989-1894
Recent Reviews
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America the manager, practices great food handling procedures everything was spotless and clean!
It’s costly but good. I will recommend and bring friends.
Atmosphere: 5
Food: 5
Service: 5
The staff is super friendly and my burger is always delicious. They always do it right! The team busts those burgers out perfectly.
Atmosphere: 5
Food: 5
Service: 5
Great hamburger and fries. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
4 “workers” twiddling thumbs. Both ketchup dispenser pumps empty. Soft drink machines with issues. Restroom with, out of order flushing. Scoop of fries just emptied into burger bag. Unreal. Where do you get these people? Around 12:30pm. on Oct. 22, if interested in who was supposed to be working at that time.
Atmosphere: 2
Food: 3
Service: 1
Paid $43 to visit a restaurant environment with dirty tables, an unkept floor, the saltiest fries, and a staff that won’t even bother to turn down the blaring loud music.
To any potential customers, don’t come here. Don’t waste your money.
Atmosphere: 1
Food: 2
Service: 1
Way too expensive!!! Especially for a marginal burger. Go to Collegiate Grill instead (bonus: they're local).
Atmosphere: 1
Food: 2
Service: 1
Not for us. Expensive burger and fries. Noisey. Cramped seating.
Atmosphere: 2
Food: 1
Service: 1
Good food. Pricey.
Atmosphere: 4
Food: 5
Service: 4
Great burger as always the fries are tasty but so greasy.
Atmosphere: 4
Food: 3
Service: 5
Best burgers
Served hot and delicious.
If you love fries, don't worry, you get
plenty with your meal. The atmosphere is warm and inviting. Staff is great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A little pricey, but better than fast food. Friendly staff.
Atmosphere: 3
Food: 4
Service: 4
Always hot and fresh, although not very cost-effective
Atmosphere: 5
Food: 5
Service: 5
Loved the Cajun Fries & Malted Milk 🙌
Atmosphere: 5
Food: 5
Service: 5
My family and I have been going to Five Guys for years, and we’ve always enjoyed it — until yesterday. This was hands down the worst experience we’ve ever had. A young Spanish lady working the counter treated us like we were a problem for being there. She had an awful attitude, acted like she didn’t want to be there, and refused to listen to our order.
As a result, she got our order completely wrong, and when we brought it to her attention, she didn’t apologize or try to fix it. In fact, she acted like it was our fault and refused to do anything about it. The total lack of respect and customer service was shocking and completely unacceptable.
We’ve been loyal customers for years, but after this experience, we will NOT be coming back until this location cleans up its staff and improves its service. Five Guys used to be great — now it’s a place we’ll be avoiding.
Atmosphere: 1
Food: 3
Service: 1
Very bad servicio. The employee (Woman)was very rude and delivered the order incomplete.
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