Fuji Hibachi Express

Terrible Service!! Rude to customers over the phone!

Great food, great prices! They've always gotten my special requests correct and I really appreciate that!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Steak, Shrimp Fried Rice

This was great! Very fast, got a lot of food, friendly staff, and very affordable lunch special ($10 and is enough food for two meals).

Atmosphere: 5

Food: 5

Service: 5

I went here earlier and the food was honestly soo good! The owner was so kind and happily got me my extra sauce 🥰 I had to come back and buy me some extra yum yum and teriyaki sauce! I like Asian food that reminds me of mall style food court food. This was like that but better! My husband got the steak and shrimp plate and I got the steak plate with shrimp fried rice. I hate to be a fatty but I’m so picky with my food and it’s been so long since I cleared a plate of outside food happily!!!

Atmosphere: 5

Food: 5

Service: 5

The best Asian food in Gainesville. They are very nice and the food is great. It's around 15$ a plate, but you could eat about 3 times off of it. It's better than any other place with its genre in Gainesville! I'm serious!

Atmosphere: 5

Food: 5

Service: 5

second time visit earlier this week, fantastic hibachi chicken...super friendly and fast & efficient service...definitely will be back whenever I am back in town!

Atmosphere: 3

Food: 5

Service: 5

If you can ignore the ill mannered owner, the food and portions are actually pretty good. I only come in on my good days

Atmosphere: 1

Food: 4

Service: 1

When people write that the man up front taking orders is rude, believe it. I have never been made to feel worse.

It was my first time going, I went with a couple of friends, of whom were also first-timers there. I go to the counter after I settled on an option and had follow-up questions—he mumbles back to me. I politely say, “excuse me?” He asks me what kind of soup I want, at no point did I ask about soup, I was left confused. At this point there’s a line of people. He repeats himself louder this time, as I had not answered his question, everyone looks up and listens in. I, still, politely say “I do not want soup, I want the lunch with an egg roll, and am wondering if it comes with a drink?” He cuts me off before I finish and yells at me in front of everyone, “the lunch comes with soup.” Now, I’m not rude, but I’m also not going to take rude treatment. I tell him in a similar tone, not a yelling, however, that I am new and am not familiar with the menu. He doesn’t say anything, nor does he answer my question. He charges me and I am left embarrassed—of which I shouldn’t have been, he’s the one who looked poorly.

I grab a drink because I was charged around $20s for a lunch and my other friends ordered the same items, grabbing a drink. We are all seated at a table waiting for our food—I receive a business call, I take it. He sees I’m on a call and comes out and starts yelling at me for grabbing a drink and “not paying for it.” I tell him to give me a second while I’m done with the call that I will pay him (that was my original question after all). He just keeps yelling at me, my friend is kind enough to pay for my drink while I finish up my call. At this point, I am no longer comfortable eating at the restaurant. I tell my friends to go out ahead of me. I go to the counter and politely ask the gentleman if he is the owner? He said no, he said he just works there. I told him that he is one of the rudest people I have met, that he needs to develop his customer service skills because this is the worst treatment. I told him it was my first and last time going. I walked out the door and on my way out he curses at me.

Very low customer service, and from the looks of it I am not the only one who has experienced his rudeness.

Atmosphere: 1

Food: 1

Service: 1

The Singapore Rice Noodles are the bomb! Gotto say the best I have had in a while. Enough to share, with fresh ingredients and the right amount of heat.
Fun and Friendly people!

The only bad thing about it is that they don’t have ranch for the wings

I found out about Fuji about 3 weeks ago, and I’ve ordered to go food four times now. Good food, good portions, price is better than avg and the people are super friendly. I’ve had their fried pot stickers, wings, fried rice and General Tso’s Chicken. Everything was very fresh, hot, and zero issues with the food.

Ate here for the first time yesterday. We ordered general tsos, orange chicken, and hibachi chicken. All food was freshly prepared, large portions , and tasted fantastic. Definitely recommend. As for customer service I didn't have an issue- very helpful with dish descriptions and answered my questions . Give it a try.

I read the reviews and almost didn't go, but the people were friendly and the food was good, it's not the BEST hibachi chicken I've ever eaten but nothing wrong with it. Would definitely eat there again, great portions and price.

Food taste good. Good price. Nice service.

I had the hibachi steak it was not good at all the crab ragoones was terrible spend your money elsewhere