Literally the worst restaurant in Gainesville. Ordered through doordash at 9pm (closes at 10pm). THE STORE ACCEPTED MY ORDER, BUT DID NOT MAKE IT AND CLOSED WITHOUT NOTIFYING ME. We waited OVER AN HOUR for our food, only for the doordash driver to contact us that the store had closed, and we wouldn't be getting our food. We just ordered food again, like 30 minutes ago and the Mac n cheese was absolutely disgusting. Like, inedible, our chicken is not right, and we didn't even receive our $5 drink. Do not waste your time at this piece of garbage.
Atmosphere: 1
Food: 1
Service: 1
Michael Gray
They need to go back to there original chicken recipe I'm not sure why they changed the breading on the original chicken recipe??? I loved the taste of the old original chicken recipe just isnt the same anymore. KFC original chicken now since they changed it really isn't as good I'm very disappointed in the taste.
Elsie Driscoll
Three pc. meal: 2 small legs & 1 thigh. Unacceptable!
Atmosphere: 3
Food: 1
Service: 3
Carmen Taylor
Ordered 8pc family meal extra crispy. I came home and had to recook the chicken! Was a pale tan color rather than golden brown and when I peeled the skin back it was slimy!! The biscuits were also undercooked, we ate around the doughy part! My family probably would’ve gotten sick if I hadn’t cooked it thoroughly!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy
Troy Young
Horrible experience. My order wasn’t delivered to me (which I do not fault the restaurant as I ordered through their mobile app and door dash was the ones at fault) but when I called the restaurant I was first hung up on as I was trying to see if my order had been picked up. I called back and another lady answered. After explaining everything, all I got back from her was “Welp your food was stolen by door dash!” This isn’t the first poor experience I’ve had at this location, but this will be the last as I will look elsewhere.
Ryan Madden
This place need to be closed down for a few days so corporate can re train all of them including management! If you want fried chicken I recommend going elsewhere!
Atmosphere: 1
Food: 2
Service: 1
ItzMeLate
Absolutely the worst fast food place I've been to while doordashing, I got their at 8:12pm for a doordash and they already had the lobby locked up and closed which was supposed to close at 9 but thats not even where the main problem starts then I go up to the window for their to be some lazy grumpy female worker I had asked if they had my order she just rolled her eyes at me and said it wasnt ready in a rude tone then closes the window then she gets the drink the only thing not ready at the time and so I finally get my food and stuff but there was no reason for all of that attitude and laziness not a single other customer was their and its not like they were crazy busy or even super late they really need to check on their employee's that lady shouldn't have any job with that kind of attitude if your hoping for a nice atmosphere while you eat I would definitely never come here and spend money with these people.
edit: looking at other reviews I can see other people taking about the same lazy rude female worker she should definitely be fired!
Atmosphere: 1
Food: 1
Service: 1
Ansley Gilleland
The service here is amazing! They were super sweet and quick with getting our food out last night. Allie and Stacy have great customer service and are the sweetest people! I will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Bill Sanders
Went to order a 8 piece all white meat and girl refused me. I seen she did in fact have 1 tray. Ask if they were not cooking more and her response was she didn't know. Very lazy to say the least. I'll never go back.
Atmosphere: 3
Food: 5
Service: 1
Ocean Remedy
Ended up walking out because they didn't want to serve anyone and when I got to my vehicle ALL the staff was outside at an ice cream truck buying ice cream. Very unprofessional!
Can't really rate the food since the last two times we've come by to dine in and doors are locked, arrived before 8pm. Lobby hours posted say open till 9. What's up?
Atmosphere: 1
Food: 1
Service: 1
Aj S
The sign on the door says Lobby closes at 9. We showed up at 8 and the doors were locked. Another party showed up right after I pulled on the door also.
Not sure why it was closed early
Lily A
Everything is perfect ! ? The food is very hot, the staff is very helpful and very friendly. ☺️ The only thing they should improve is that the bathroom doors cannot be closed very well, the lock does not accept it, it struggles a lot and the lock votes. ? And its score is 99% in cleanliness, it is more than perfect, I have never been to a KFC so clean and nice. And I am a fan of these restaurants! ???
Atmosphere: 5
Food: 5
Service: 5
Gene Jackson
Food was great 4 stars for being out of mac and cheese!!!
Atmosphere: 4
Food: 4
Service: 5
Liz Smith
This chicken was disgusting no flavor the Mac n cheese taste like it had macha in it. I spit it right out. I will never eat there again.
Literally the worst restaurant in Gainesville. Ordered through doordash at 9pm (closes at 10pm). THE STORE ACCEPTED MY ORDER, BUT DID NOT MAKE IT AND CLOSED WITHOUT NOTIFYING ME. We waited OVER AN HOUR for our food, only for the doordash driver to contact us that the store had closed, and we wouldn't be getting our food. We just ordered food again, like 30 minutes ago and the Mac n cheese was absolutely disgusting. Like, inedible, our chicken is not right, and we didn't even receive our $5 drink. Do not waste your time at this piece of garbage.
Atmosphere: 1
Food: 1
Service: 1
They need to go back to there original chicken
recipe I'm not sure why they changed the breading on the original chicken recipe??? I loved the taste of the old original chicken recipe just isnt the same anymore. KFC original chicken now since they changed it really isn't as good I'm very disappointed in the taste.
Three pc. meal: 2 small legs & 1 thigh.
Unacceptable!
Atmosphere: 3
Food: 1
Service: 3
Ordered 8pc family meal extra crispy. I came home and had to recook the chicken! Was a pale tan color rather than golden brown and when I peeled the skin back it was slimy!! The biscuits were also undercooked, we ate around the doughy part! My family probably would’ve gotten sick if I hadn’t cooked it thoroughly!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Gravy
Horrible experience. My order wasn’t delivered to me (which I do not fault the restaurant as I ordered through their mobile app and door dash was the ones at fault) but when I called the restaurant I was first hung up on as I was trying to see if my order had been picked up. I called back and another lady answered. After explaining everything, all I got back from her was “Welp your food was stolen by door dash!” This isn’t the first poor experience I’ve had at this location, but this will be the last as I will look elsewhere.
This place need to be closed down for a few days so corporate can re train all of them including management! If you want fried chicken I recommend going elsewhere!
Atmosphere: 1
Food: 2
Service: 1
Absolutely the worst fast food place I've been to while doordashing, I got their at 8:12pm for a doordash and they already had the lobby locked up and closed which was supposed to close at 9 but thats not even where the main problem starts then I go up to the window for their to be some lazy grumpy female worker I had asked if they had my order she just rolled her eyes at me and said it wasnt ready in a rude tone then closes the window then she gets the drink the only thing not ready at the time and so I finally get my food and stuff but there was no reason for all of that attitude and laziness not a single other customer was their and its not like they were crazy busy or even super late they really need to check on their employee's that lady shouldn't have any job with that kind of attitude if your hoping for a nice atmosphere while you eat I would definitely never come here and spend money with these people.
edit: looking at other reviews I can see other people taking about the same lazy rude female worker she should definitely be fired!
Atmosphere: 1
Food: 1
Service: 1
The service here is amazing! They were super sweet and quick with getting our food out last night. Allie and Stacy have great customer service and are the sweetest people! I will be coming back!
Atmosphere: 5
Food: 5
Service: 5
Went to order a 8 piece all white meat and girl refused me. I seen she did in fact have 1 tray. Ask if they were not cooking more and her response was she didn't know. Very lazy to say the least. I'll never go back.
Atmosphere: 3
Food: 5
Service: 1
Ended up walking out because they didn't want to serve anyone and when I got to my vehicle ALL the staff was outside at an ice cream truck buying ice cream. Very unprofessional!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Can't really rate the food since the last two times we've come by to dine in and doors are locked, arrived before 8pm. Lobby hours posted say open till 9. What's up?
Atmosphere: 1
Food: 1
Service: 1
The sign on the door says Lobby closes at 9. We showed up at 8 and the doors were locked. Another party showed up right after I pulled on the door also.
Not sure why it was closed early
Everything is perfect ! ? The food is very hot, the staff is very helpful and very friendly. ☺️ The only thing they should improve is that the bathroom doors cannot be closed very well, the lock does not accept it, it struggles a lot and the lock votes. ? And its score is 99% in cleanliness, it is more than perfect, I have never been to a KFC so clean and nice. And I am a fan of these restaurants! ???
Atmosphere: 5
Food: 5
Service: 5
Food was great 4 stars for being out of mac and cheese!!!
Atmosphere: 4
Food: 4
Service: 5
This chicken was disgusting no flavor the Mac n cheese taste like it had macha in it. I spit it right out. I will never eat there again.
Food: 1
Service: 3
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