McDonald's

2010 Limestone Pkwy, Gainesville
(770) 531-0055

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Lynn Hudson

McDonald's
2010 Limestone Pkwy
Gainesville, GA

A group of us were on our way to a football game Sunday. We needed a fast food place close by and fast. We were stressed and in a rush. It looked like it would have to be McDonald's. No one was happy with the choice. We pulled into the parking lot. Our expectations were low. Thank God I had already eaten. Everyone walked up to the kiosk and placed their order.
An employee gave us a numbered sign to place on our table. We watched employees deliver food to other guests tables. It didn't take long for our food to be delivered to our table. This is where the story actually begins. The employee that delivered our food was a man, probably retirement age. He placed the tray of food on our table and politely asked if there was anything we needed. We did not realize we were in for a treat. If this gentleman does not do stand up comedy, he should. Everyone loved him including the kids. We were all laughing and having a great time thanks to an employee named Fred Fletcher. We made a new friend. We all laughed and joked with him like we had known each other forever. He engaged with each one of us.
Thank you McDonald's for hiring this gentleman. Now we will be returning to McDonald's and making a purchase to be able to enjoy Mr. Fred Fletcher.

Atmosphere: 5

Food: 4

Service: 5

Russ McGee

If you want to get in and out quick and need some food a little overpriced for me but That's all fast food places it's a nice place.

Atmosphere: 5

Food: 5

Service: 5

Heather Cassidy

Very dirty inside

Atmosphere: 1

Service: 3

dennis wetter

Always a wait...just be prepared never too long but sure isn't speedy ever...

Food: 5

Service: 3

M C

Ordered the Grinch meals. Asked ahead of time if they had them. Was told yes. Paid almost $25 to get to the window to be handed a brown bag and told no grinch boxes or seasoning. I asked for the manager and the girl shut the window in my face. I know Tom does NOT run his store this way.

Atmosphere: 1

Service: 1

Toby Satterfield

I eat there regularly, They are always friendly and clean, Welcoming my favorite local McDonald's

Atmosphere: 3

Food: 4

Service: 4

Haiavatha

Dined in. Good service.

Atmosphere: 5

Food: 5

Service: 5

Laura maness

I have been there 4 different times and EVERY TIME . I have been missing food will NEVER go back. I go there cause it’s convenient to my house but they obviously don’t know what they’re doing so that’s four times I’ve been charged for something and not got the food not acceptable

Atmosphere: 1

Food: 4

Service: 1

keela kimbrell

Poor employee service

Atmosphere: 4

Food: 2

Service: 1

Melanie Humphrey

Food tasted great!

Atmosphere: 4

Food: 5

Service: 5

Morgan Bishop

Over the years this location has gotten worse it seems. I went to the drive thru tonight and had multiple issues. First, while I was ordering after every item the lady would cut me off saying “is that all?”, no that’s not all. When I’m done I’ll say that’s it. Stop cutting people off through their orders. Then I get to the window to pay and get my receipt, I’m looking at my receipt and a whole meal is missing from my order. So I wave at the worker through the window and tell her and their response was “oh that’s what you said before the large drink and fries” well duh! Maybe if you would shush you would hear the peoples whole order and you would miss every other item and make customers repeat their orders 3 times. While paying for the second time for the meal that was left off, another worker from the front comes back and I hear them clear as day say “We don’t want to serve ice cream anymore tell her it’s broken.” Thank god the worker processing my order turned and said “No. She’s already paid just make the damn ice cream.” Finally I get to the food window, I take my drinks and ice cream and I notice that the ice cream fudge sundae I ordered has a measly amount of ice cream, it’s barely half full. At this point I’m beyond fed up so I just take it. They go to hand me my food bag as they are reading off my order and I realize they STILL didn’t have the meal I repaid for in my order. So then I’m asked to pull forward and they will bring the burgers out to me, two regular cheeseburgers with no onions, I wait for over 10 minutes for these two small burgers. My husband and I’s fries are now cold, our ice creams are melting and I’m about to get out to go in myself to get my he rest of my order when a worker comes out and hands me the bag saying “here’s your stuff” then turns and walks off. Worst customer service I’ve even experienced in my life. It’s just baffling that people are so lazy that they can’t even be bothered to do the job they are being paid to do these days. I get home and start eating only to discover that the two burgers I waited for aren’t even correct. Onions in both of them, I’m allergic. So now I can’t even eat them and it’s not even worth my effort to drive all the way back to get it done correctly. And these are the people saying that they “deserve” to make $15-$18 per hour. Maybe you would deserve it if you could be bothered to do your job right.

Atmosphere: 1

Food: 2

Service: 1

Angelia Livingston

My husband went thru the drive thru on 10/29/2025 and spent $28. He got home and we started eating. ALL THREE BURGERS WERE RAW. It looked like they got seared on both sides but we're extremely raw on the inside!!! Absolutely disgusting.

Atmosphere: 3

Food: 1

Service: 3

Charley Bryant

Order on touch screen

Atmosphere: 3

Food: 4

Service: 4

Natalie Martinez

So kind, and very thoughtful, always helping , every worker was nice. Would definitely come here again

Atmosphere: 5

Food: 5

Service: 5

Grayson Anthony

Always slow but employees are always very friendly

Atmosphere: 4

Food: 4

Service: 4

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