McDonald's

2501 Thompson Bridge Rd, Gainesville
(678) 450-4770

Recent Reviews

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Eddie Martinez

The night crew here is outstanding. The burgers are prepared as they are supposed to look. Ron Kroc "The Founder" would be proud.

Atmosphere: 5

Food: 5

Service: 5

Maria Jose

This place has useless employees, slow, lazy, they don't serve well.. every time I come the machines inside don't work, you ask for something simple and it takes as if it were large orders, you arrive with the hope that as they are 3 things as soon as you enter and leave NOO it's like that.. the employees attend you with a desire that doesn't even provoke going. There is a great bad administration here by the manager or whatever.. the employees are totally unhappy.. you go through driver tup and it's the same Simple NOTHING FAST.

Atmosphere: 2

Food: 3

Service: 1

Nicky Benher

Most mediocre McDonald's I've ever been to. Icecream machine is ALWAYS broken. For a company that makes so much money, you'd think they wouldn't have these problems.

Brian K

It took 30 min to pick up a mobile order in drive thru. Could not go in to pick it up. Doors were locked. Next time I'll skip and hit the next McDonald's.

Food: 2

Service: 1

Rich Depew

Been waiting 20 minutes in line with nobody here 😒

Atmosphere: 1

Food: 1

Service: 1

Diana Mendoza

We come here at night, and they always serve me with a smile at the drive thru. They get me a fish sandwich, and never complain. It’s a great McDonald’s to go to.

Vegetarian options: They have the fish sandwich for pescatarians.

Dietary restrictions: They have the fish sandwich for pescatarians.

Atmosphere: 5

Food: 5

Service: 5

Kimberly Biggs

Very fast service!

Atmosphere: 5

Food: 4

Service: 5

Michael Clark

Waited 20 mins for a cheeseburger and watched everyone after me get there food before me then the employees brought me out someone else's order completely different order number in the bag with my receipt on the bag. Evening shift leaves a lot to be desired. Completely different than day shift who actually somewhat have their acts together. I think we need some of daytime management managing evening shift

Atmosphere: 3

Food: 3

Service: 1

Sara Hester

They literally never give you everything that is ordered. Pay at window 1. Get drinks at window 2 and then you park and wait and wait and wait. I waited 20 mins before I decided to get everyone out of the car and go in. Finally my order is ready. Check it and of course missing item. No sauce in the bag. Guy said it was “a large order”
..8 value sandwiches, 2 fries, 2 nuggets and a kids meal. I would not consider that large
.

Get home to eat, buns are so hard on the McDoubles we can’t even eat them đŸ€ŠđŸ»â€â™€ïž

I don’t expect much from McDonald’s nor do I expect customer service at all. But I do expect to get edible food, at the very least!

And don’t even attempt to do a curbside pickup. You will end up going inside.

Also wanted to edit to add
I ordered door dash delivery breakfast last Sunday morning to avoid the waiting and going in. I ordered a big breakfast and 3 hash browns for us to share. Gets delivered with ZERO hash browns. 2 line items and you missed one. It’s honestly so ridiculous that all you can do is laugh. How do these people actually keep jobs!?!

Atmosphere: 1

Food: 1

Service: 1

Corey Mjr Barron

Dietary restrictions: N/A

Parking: Good food.

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 5

Service: 5

Hubert Dale

Food was hot . Service was friendly and helpful

Food: 5

Service: 5

Meredith Rendall

Great PlayPlace. A bit warm and we had to clean our own table before we could sit, but the Playplace made it all worth it. We've been to a lot of PlayPlaces and this is a GREAT one.

Kid-friendliness: Great Playplace!

Atmosphere: 4

Food: 3

Service: 3

Josue Ortiz

Playground sooo hot! I asked the employee and he said they dont ever have a AC. Also the playground needs more light too dark!. It seems like they want to save power energy. There is always something wrong with this Mc donalds. Next time I'll just go to buford.

Trin Row

Very rude experience. I did a mobile order through the drive thru and they where very rude and wouldn't listen. This was a very disappointing experience idk who it was but she should not work in customer service if she can't handle people going through the drive thru

Atmosphere: 1

Service: 1

Roberto Ortiz

It’s fast food.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Crispy Chicken Sandwich

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