I actually love their pizza and all their food but tonight the girl behind the counter actually made me feel hoirrible. I made a mistake on the receipt because I had just spent 2 hours at the nursing home with my mother who has Alzheimer's. It is rough. Honestly, we were starving.She had made fun of the receipt with her coworker. On top of it the food took 40 mins.I know it friday during lent but it wasnt a crazy order.All i have to say, you dont know what you customers are going thru. A little compassion goes a long way.
Food: 5
Service: 2
England Household
$30 medium pizza floppy and wet crust. Center of crust not edible soaking wet. For $30 it should have been superb. But it's subpar.
Atmosphere: 3
Food: 2
Service: 4
Ligia Villalobos
Omg this pizzeria actually took me to my native country??with that delicious flavor.MY MOST SINCERE CONGRATULATIONS TO ALL THE STAFF!!! EXCELLENT ATTENTION ?.My favorite pizzas from this place are:1. Ham with cheese.2. Pepperoni.3. Bacon with ham and mushrooms.The flavor is so different from the other franchises. I love it!!!! The pizzas are large and do not deny the ingredients.There is no problem with the language since they are bilingual, they answer the phones and you can order through the app.Note: The photo where 1 pizza appears and the entire box is wet is because I ordered my pizza with extra cheese.Parking: Enough parking for everyone, it is a place with several businesses so there is no problem.
Atmosphere: 5
Food: 5
Service: 5
Trish Reed
The meat lovers pizza was loaded with meat! We loved it, and it was very reasonably priced. The cannolis were also delicious. I definitely recommend Napolis, and wish we had one near us in NC.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Napoli Special Pizza, NY Style Pizza, Cannoli Siciliani
John Triano
Great pizza.chicken parm was awesome.super place for Italian in the Oakwood area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad, Napoli Special Pizza, Chicken Parmigiana
J “Chema” B
A familiar and very everyday atmosphere, very similar to emblematic places in Italy, the food served and the attention to everything very grateful and attentive a 10
Atmosphere: 5
Food: 5
Service: 5
Eduardo Arias
The food is horrible, it has no flavor at all, it is not recommended to eat there, the service was good but the food was terrible
Kevin Adkison
Very authentic food. Great tasting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad, Marinara Sauce, Napoli Special Pizza, Load of Italian Homemade Bread, Garlic Knots, Bruschetta, Greek Salad
Dr. Thomas Crumbley, D.C.
The pizza in Oakwood is not as good as the Flowery Branch location.
Atmosphere: 5
Food: 4
Service: 5
Ashlyn Blalock
Most RUDE establishment.You may not want to assume some customers may not speak or understand Spanish, and then proceed to talk about customers behind their backs. That is incredibly low and unprofessional.Incredibly disrespectful.But most importantly, if you expect customers to support you, do not speak racist slurs behind their backs!! And maybe take some constructive criticism, and make a positive change rather than responding rudely. You are in the service industry, and if you expect to stay open, you need to make a change.Will absolutely NEVER be back. We do not support HORRIBLY RAN, RUDE BUSINESS.
Overall this is an alright Italian place but there are a few things that were not the greatest. I would not recommend getting the veggie or supreme pizza unless you enjoy having the produce section of your grocery store piled up on your pizza. Might give it another chance in the future but there are a few over pizza places I would probably visit first.*update*It’s unfortunate that your establishment chose to respond this way. I was sharing my personal review and opinion and I would expect that a business that cares about its customers that you would respond in a more respectful manner. We will not ever be coming back.
Atmosphere: 1
Food: 1
Service: 1
Patricia Gonzalez
As Always great food and
Atmosphere: 5
Food: 5
Service: 5
Brian Patterson
Must try!
Atmosphere: 5
Food: 5
Service: 5
Curtis Bentley
Fantastic food, especially the Pizza! Plus the service is very friendly & attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage and Cheese Pizza, Napoli Special Pizza, NY Style Pizza, Spaghetti with Meatballs
I actually love their pizza and all their food but tonight the girl behind the counter actually made me feel hoirrible. I made a mistake on the receipt because I had just spent 2 hours at the nursing home with my mother who has Alzheimer's. It is rough. Honestly, we were starving.She had made fun of the receipt with her coworker. On top of it the food took 40 mins.I know it friday during lent but it wasnt a crazy order.All i have to say, you dont know what you customers are going thru. A little compassion goes a long way.
Food: 5
Service: 2
$30 medium pizza floppy and wet crust. Center of crust not edible soaking wet. For $30 it should have been superb. But it's subpar.
Atmosphere: 3
Food: 2
Service: 4
Omg this pizzeria actually took me to my native country??with that delicious flavor.MY MOST SINCERE CONGRATULATIONS TO ALL THE STAFF!!! EXCELLENT ATTENTION ?.My favorite pizzas from this place are:1. Ham with cheese.2. Pepperoni.3. Bacon with ham and mushrooms.The flavor is so different from the other franchises. I love it!!!! The pizzas are large and do not deny the ingredients.There is no problem with the language since they are bilingual, they answer the phones and you can order through the app.Note: The photo where 1 pizza appears and the entire box is wet is because I ordered my pizza with extra cheese.Parking: Enough parking for everyone, it is a place with several businesses so there is no problem.
Atmosphere: 5
Food: 5
Service: 5
The meat lovers pizza was loaded with meat! We loved it, and it was very reasonably priced. The cannolis were also delicious. I definitely recommend Napolis, and wish we had one near us in NC.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Napoli Special Pizza, NY Style Pizza, Cannoli Siciliani
Great pizza.chicken parm was awesome.super place for Italian in the Oakwood area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad, Napoli Special Pizza, Chicken Parmigiana
A familiar and very everyday atmosphere, very similar to emblematic places in Italy, the food served and the attention to everything very grateful and attentive a 10
Atmosphere: 5
Food: 5
Service: 5
The food is horrible, it has no flavor at all, it is not recommended to eat there, the service was good but the food was terrible
Very authentic food. Great tasting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Salad, Marinara Sauce, Napoli Special Pizza, Load of Italian Homemade Bread, Garlic Knots, Bruschetta, Greek Salad
The pizza in Oakwood is not as good as the Flowery Branch location.
Atmosphere: 5
Food: 4
Service: 5
Most RUDE establishment.You may not want to assume some customers may not speak or understand Spanish, and then proceed to talk about customers behind their backs. That is incredibly low and unprofessional.Incredibly disrespectful.But most importantly, if you expect customers to support you, do not speak racist slurs behind their backs!! And maybe take some constructive criticism, and make a positive change rather than responding rudely. You are in the service industry, and if you expect to stay open, you need to make a change.Will absolutely NEVER be back. We do not support HORRIBLY RAN, RUDE BUSINESS.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Overall this is an alright Italian place but there are a few things that were not the greatest. I would not recommend getting the veggie or supreme pizza unless you enjoy having the produce section of your grocery store piled up on your pizza. Might give it another chance in the future but there are a few over pizza places I would probably visit first.*update*It’s unfortunate that your establishment chose to respond this way. I was sharing my personal review and opinion and I would expect that a business that cares about its customers that you would respond in a more respectful manner. We will not ever be coming back.
Atmosphere: 1
Food: 1
Service: 1
As Always great food and
Atmosphere: 5
Food: 5
Service: 5
Must try!
Atmosphere: 5
Food: 5
Service: 5
Fantastic food, especially the Pizza! Plus the service is very friendly & attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage and Cheese Pizza, Napoli Special Pizza, NY Style Pizza, Spaghetti with Meatballs
LOVE IT! Amazing pizza! 1000% recommended ??
Atmosphere: 5
Food: 5
Service: 5