Pizza Hut

1501 Browns Bridge Rd, Gainesville
(770) 532-7401

Recent Reviews

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Sayuri Flores

I’ve already had bad experiences here due to DoorDash not delivering my order even though I order on the app, not DoorDash. And them being pushy about a tip. I ordered pizza and wings last night, and this morning I threw up around 5 different times and my sister as well. I think we got some type of food poisoning from this it’s awful.

Atmosphere: 1

Food: 1

Service: 1

Kelli Laisch

Pizza delivered cold. No delivery driver they had to use door dash. The manager Thomas said I had to call back the next day to get my money back and then didn’t answer the phone when I called. Don’t order from this location!!!

Food: 1

Service: 1

Uri Uri

It was not cook all the way

Atmosphere: 1

Food: 1

Service: 1

Anthony Divinagracia

I ordered 2 pizzas here for a Super Bowl party that I was attending. Specifically, 1 large pepperoni and 1 large ultimate pizza. Since it was on the day of the Super Bowl, there was a large queue of people getting pizza orders to go. I was notified that my order would be done in 30 minutes which didn’t phased me since I had arrived at 5pm and the party which was located in Alto wouldn’t start until 6:30pm. I have to commend the staff for doing their best keeping up with the orders on such a busy day. Eventually I got the pizzas along with some paper plates and napkins and was able to make it to the party. The pizzas were delicious pairing well with the other food items my friends brought. Overall a good time.

Parking: Limited amount of parking.

Kid-friendliness: Kid friendly restaurant.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza

skyla millwood

The food is always so great but everytime i have come in to get my CARRYOUT ORDER i see the same gentleman & though he is nice he is very pushy about a tip .. i normally always tip but today was one of those days i genuinely didnt have it to give & i felt like he was trying to pressure me by saying smart remarks .. this is not okay while he does not know peoples finances.. i wont be back due to this & i hate that because i love the food here.

Atmosphere: 1

Food: 5

Service: 1

Alejandro jose Diaz molero

If I could give it -0 stars I would! Disgusting service, since they take too long to serve, they take longer to deliver the order

Charlie Jones

Very poor customer service. When there's an issue, nobody answers the phone or even makes an effort to make the situation right. Poor management, if you can call it that.

Food: 3

Service: 1

Recommended dishes: Pepperoni Pizza

Zech Ellis

Try to order for over 45 minutes got hung up on three or four different times talk to three different people and they just put me on hold and then hang up poor poor service the owner should be embarrassed

Food: 1

Service: 1

Matt Kirkpatrick

Worst customer service on the planet. Every employee should be fired and start over with new people. Managers and General managers should be fired as well. Tried to order for over an hour with no luck.

Atmosphere: 1

Food: 1

Service: 1

Ali Püsküllü

I didn't like it at all. I bought a pizza and tipped a dollar. He took the money and threw it in the trash. This is so wrong. I didn't eat the pizza and threw it in the trash. I don't have to tip and it's very wrong what he did

Brittany Mounsey

The pizza has been a little dry lately.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Marinara Sauce, Wings or Such, Breadsticks, Cinnamon Sticks, Personal Pan Pizza

Sean Scriven

Monday 5:14 pm, went there with my mother. Our pizza was under cooked. There was an elderly male employee that was watching videos with his phone blaring for over half an hour. Loud racing sounds and sounded like ads for other things in-between. Genuinely the worst outing I have had in a while.

Atmosphere: 1

Food: 1

Service: 3

judy brothers

Very, very, very rude employees that put down customers, never again Pizza

Atmosphere: 5

Food: 5

Service: 1

John Samples

So I ordered a backyard chicken pizza and what I have here is an onion pizza , and I’m forcing myself to eat it right now as I type this. Absolutely the worst pizza I’ve ever had. It was not made with love. I really believe a child could do a better job.im done with you guys. This is it for us.

Vincent Wang

Food was fine. Tastes like pizza. They have no in store “deals” and everything is online. Website doesn’t work. Prices in store are 2x what they are online.

Atmosphere: 2

Food: 4

Service: 1

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