I ordered through the app, when we got up to the window the girl was upset and only said “give us more time next time” nobody was rushing them and my caramel brulee tastes like regular coffee with creamer.
Food: 4
Service: 3
Aly Snipercat
Well more than 30 minutes waiting for my drink!! What an experience !!!!
Jessica Rusin
As the only Starbucks on my way to work, it is such a bummer that this store is so slow. I’ve tried three different times using drive-through and pick up and I end up spending an additional 15 minutes sometimes trying to get a coffee on my way to work. I know some things are out of their control, like staffing, however, with the right incentives and pay, they would experience less staffing shortages. When someone comes to pay nine dollars for a coffee, I don’t understand how they aren’t paying their staff enough and aren’t able to keep staff.
Atmosphere: 4
Food: 4
Service: 1
Tara Minnig
They aways get my order right.
Atmosphere: 5
Food: 5
Service: 5
Dario Sindon
I cant win with this location if im not waiting forever in line for a coffee or small food item then I get served the wrong thing. I order a Turkey pesto provolone red pepper sandwich and I got a egg pesto and cheese sandwich. I get they are similar but thats just blatant not paying attention?!? I dont have time to go back in and get the right order because I have to be to work. Thank you for ruining my breakfast??
Linda Plants
I had a large order of two boxes coffees and I have a broken wrist. The shift manager Eliseo with super helpful. I was very grateful for his helpfulness and positive attitude.
Service: 5
Landon Grizzle
By far the best starbucks I have ever been to!!! They make my drinks to perfection every single time. Employees are helpful, patient with my kids ordering (9, and 11) and are super friendly.
Kid-friendliness: My kids are very indecisive and change their Minds at least 3 times.. they are 9 and 11. The employees always seem to be patient with them and never rush them in ordering their stuff that they want.
Atmosphere: 5
Food: 5
Service: 5
teresa Tillery
I wish I could give zero stars . I was visiting out of town and let me tell you they had the rudest employees I ever incountered anywhere. Upon us arriving at 12pm to get snacks collector mugs and drinks with my disabled aunt who you can see has trouble walking and doing everything they came from behind the counter and put every chair up so no one could sit inside. Just rude not welcoming at all I would never ever visit here again . I also watched him fix food with the same gloves he was cleaning with. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
DarioRS Sindon
I have been going to Starbucks since I was a child. It has always been good quick coffee. In my opinion, Starbucks has always been the Chick-fil-A of coffee holding the standard. This Starbucks however it’s an average of 15 minutes I wait in the drive through every time just to get a slice of banana bread. it’s completely absurd and this location needs to get a handle on that. Drive-through implies that it’s going to be quicker than going in the building
Customer service is top tier and the coffee hot & tasty.
Atmosphere: 5
Food: 5
Service: 5
Brooke Williams
I love coming here when Charlee is here!! She makes the whole atmosphere much better when she's working. She's so quick and accurate, who wouldn't love her!!
Atmosphere: 5
Food: 5
Service: 5
Brittanee Berk
Had such excellent service with Charlee. She was an absolute sweetheart! I was stuck on what I wanted and she recommended her favorite drink. GRADE A SERVICE!
Atmosphere: 5
Food: 5
Service: 5
Tammy Crawford
Best coffee is iced white chocolate mocha with nonfat milk and extra shot espresso.
Dietary restrictions: Starbucks definately needs more sugar free options than just vanilla. We need a sugar free white chocolate too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
William Jenkins
The drive thru is much better when Ben is there. He hasn’t been in the window lately. He is the face of Starbucks on Thompson Bridge. He’s so nice and funny and always smiles some of the other employees need to learn from him. Me and my family love him
I ordered through the app, when we got up to the window the girl was upset and only said “give us more time next time” nobody was rushing them and my caramel brulee tastes like regular coffee with creamer.
Food: 4
Service: 3
Well more than 30 minutes waiting for my drink!! What an experience !!!!
As the only Starbucks on my way to work, it is such a bummer that this store is so slow. I’ve tried three different times using drive-through and pick up and I end up spending an additional 15 minutes sometimes trying to get a coffee on my way to work. I know some things are out of their control, like staffing, however, with the right incentives and pay, they would experience less staffing shortages. When someone comes to pay nine dollars for a coffee, I don’t understand how they aren’t paying their staff enough and aren’t able to keep staff.
Atmosphere: 4
Food: 4
Service: 1
They aways get my order right.
Atmosphere: 5
Food: 5
Service: 5
I cant win with this location if im not waiting forever in line for a coffee or small food item then I get served the wrong thing. I order a Turkey pesto provolone red pepper sandwich and I got a egg pesto and cheese sandwich. I get they are similar but thats just blatant not paying attention?!? I dont have time to go back in and get the right order because I have to be to work. Thank you for ruining my breakfast??
I had a large order of two boxes coffees and I have a broken wrist. The shift manager Eliseo with super helpful. I was very grateful for his helpfulness and positive attitude.
Service: 5
By far the best starbucks I have ever been to!!! They make my drinks to perfection every single time. Employees are helpful, patient with my kids ordering (9, and 11) and are super friendly.
Kid-friendliness: My kids are very indecisive and change their Minds at least 3 times.. they are 9 and 11. The employees always seem to be patient with them and never rush them in ordering their stuff that they want.
Atmosphere: 5
Food: 5
Service: 5
I wish I could give zero stars . I was visiting out of town and let me tell you they had the rudest employees I ever incountered anywhere. Upon us arriving at 12pm to get snacks collector mugs and drinks with my disabled aunt who you can see has trouble walking and doing everything they came from behind the counter and put every chair up so no one could sit inside. Just rude not welcoming at all I would never ever visit here again . I also watched him fix food with the same gloves he was cleaning with. Just horrible.
Atmosphere: 1
Food: 1
Service: 1
I have been going to Starbucks since I was a child. It has always been good quick coffee. In my opinion, Starbucks has always been the Chick-fil-A of coffee holding the standard. This Starbucks however it’s an average of 15 minutes I wait in the drive through every time just to get a slice of banana bread. it’s completely absurd and this location needs to get a handle on that. Drive-through implies that it’s going to be quicker than going in the building
Atmosphere: 3
Food: 4
Service: 1
Very fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service is top tier and the coffee hot & tasty.
Atmosphere: 5
Food: 5
Service: 5
I love coming here when Charlee is here!! She makes the whole atmosphere much better when she's working. She's so quick and accurate, who wouldn't love her!!
Atmosphere: 5
Food: 5
Service: 5
Had such excellent service with Charlee. She was an absolute sweetheart! I was stuck on what I wanted and she recommended her favorite drink. GRADE A SERVICE!
Atmosphere: 5
Food: 5
Service: 5
Best coffee is iced white chocolate mocha with nonfat milk and extra shot espresso.
Dietary restrictions: Starbucks definately needs more sugar free options than just vanilla. We need a sugar free white chocolate too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon & Gruyère Egg Bites
The drive thru is much better when Ben is there. He hasn’t been in the window lately. He is the face of Starbucks on Thompson Bridge. He’s so nice and funny and always smiles some of the other employees need to learn from him. Me and my family love him
Atmosphere: 5
Food: 5
Service: 5
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